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Landr

Cancel LANDR

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Landr Cancel Subscription | Postclic
Landr
160 St. Viateur East
H2T 1A8 Montreal Canada
support@landr.com
Cancellation of Landr contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Landr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Landr
160 St. Viateur East
H2T 1A8 Montreal , Canada
support@landr.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Landr: Easy Method

What is Landr

Overview

Landr is an online music service offering AI-powered mastering, distribution, plugins and production tools for artists and producers.

The platform provides subscription plans and one-time purchases (through some resellers) to access mastering, distribution and software bundles.

Key features

Landr includes automated mastering, digital distribution to stores, and plugins/samples aimed at simplifying music release workflows.

Subscriptions are managed online; some plugins and bundles are available in South Africa via local resellers in ZAR.

How to cancel Landr

On the web (Landr account)

  • Log into your LANDR account and open Account (Plans & Credits).
  • Click “Manage” on your active plan, then choose “Cancel plan” and confirm.
  • Confirm cancellation - this stops auto-renewal; you keep access until the end of the paid period.

On App Store (iOS) or Google Play (Android)

  • If you subscribed via Apple or Google Play, cancel through your Apple ID or Google Play subscription settings.
  • LANDR cannot cancel or refund App Store or Google Play purchases - you must use Apple/Google account settings or their support procedures.

Official support pages

For step-by-step instructions see Landr’s cancellation help article.

For in-app purchase details consult Landr’s in-app purchases article.

How do I cancel my subscription?

LANDR In-App Purchases

What happens when you cancel

Access and billing

Cancelling stops future auto-renewal but does not cut off current paid access immediately.

You retain account access and features until the end of the period you already paid for.

Data and content

Your account, uploaded tracks and metadata typically remain accessible while your account is active.

Save or back up masters, releases and any important files before your access ends to avoid loss of content access.

Will I get a refund?

Web-based subscriptions

Web subscriptions (Premium, Studio, etc.) are prepaid and non-refundable, per Landr’s public policy.

No refunds or credits are provided for partially used periods or recently charged renewals.

In-app purchases (Apple / Google)

Landr cannot issue refunds for purchases made through Apple or Google Play.

To request a refund for those purchases, use Apple’s or Google Play’s refund mechanisms directly.

Landr plans and pricing

Pricing table

Plan Price 期間 Features
LANDR Mastering Plugin SE (one-time purchase via Melodex) R1,859.00 One-time AI-powered mastering plugin - streamlined interface, DAW integration
LANDR Mastering Plugin PRO (one-time purchase via Melodex) R3,789.00 One-time Advanced AI-powered mastering plugin with more control and features
LANDR Studio Pro software (bundle via Melodex) R3,428.00 One-time All-in-one production suite: unlimited mastering, distribution, plugins, samples, courses

Subscription vs reseller pricing

Official ZAR pricing is shown for some plugins and bundles sold through a South African reseller (Melodex).

Subscription plans (Distribution, Studio tiers) are published in USD on Landr’s site and convert to ZAR at the time of purchase.

Your consumer rights in South Africa

Cooling-off and refunds under local law

South African consumer law commonly provides a 'cooling-off' period for distance contracts (often 7 - 14 days).

However, Landr’s public terms state web subscriptions are prepaid and non-refundable, which can limit an automatic refund right and make outcomes uncertain.

When to escalate and what to keep

If you believe Landr breached its service obligations (e.g., distribution or royalty issues), preserve all relevant evidence.

Keep invoices, correspondence, screenshots and distribution records if you need to lodge a complaint with the National Consumer Commission or other bodies.

Customer experiences

Positive feedback

Many users praise Landr’s easy interface, quick distribution and effective AI mastering tools.

Reviewers often report satisfaction with mastering quality and helpful plugin tools.

Negative feedback

Complaints commonly focus on difficult or opaque cancellation and refund experiences for subscriptions.

Some users report distribution or royalty issues and slow or non-responsive support in select cases.

Documentation checklist

Essential documents to save

  • Account invoices and payment receipts for subscriptions or purchases.
  • Email correspondence with Landr support and screenshots of account/subscription pages.
  • Release distribution records, ISRCs and any royalty or payout statements.

Optional but useful items

  • Bank/credit card statements showing the charge dates and amounts.
  • Copies of terms or pricing pages (date-stamped screenshots) that show refund/no-refund clauses.

Common mistakes

Cancelling through the wrong channel

Example: Trying to cancel an App Store subscription via the Landr website - Apple or Google must be used for in-app purchases.

Always confirm where you originally purchased the subscription (web vs app store) before cancelling.

Assuming automatic refunds

Example: Expecting a prorated refund after cancelling a prepaid annual plan - Landr’s policy states subscriptions are non-refundable.

Check Landr’s terms and your payment method’s chargeback/refund rules before assuming you will receive money back.

Comparative recap

Quick comparison

Feature Web subscription In-app (Apple / Google) Pricing (ZAR via reseller) 期間
Where to cancel LANDR account settings (Plans & Credits) Apple ID / Google Play subscriptions One-time plugin/bundle prices available via Melodex One-time / Subscription
Refund policy Prepaid and non-refundable Refunds handled by Apple/Google Reseller refund policies may differ - check Melodex One-time / Varies
Support responsibility LANDR support for web issues Apple/Google for billing issues Reseller for purchase support of ZAR-listed items One-time / Varies

After cancelling

Useful links

Landr’s cancellation and in-app purchase help pages explain exact steps and limitations.

How do I cancel my subscription?

LANDR In-App Purchases

Landr pricing & terms

Next steps if you have problems

If cancellation or refund requests fail, gather documentation and contact your payment provider for dispute options.

Consider lodging a complaint with local consumer protection authorities if you cannot resolve the issue directly.

Address

Corporate headquarters

LANDR Audio Inc., 160 St. Viateur East, Montreal, Quebec H2T 1A8, Canada.

Local reseller note

Some Landr plugins and bundles are available in South Africa through a reseller (Melodex) with ZAR-listed pricing.

Check the reseller for local purchase support and refund policies when buying ZAR-priced items.

FAQ

To cancel your Landr subscription on the web, log into your LANDR account, go to Account (Plans & Credits), click 'Manage' on your active plan, select 'Cancel plan', and confirm. Remember to keep proof of your cancellation.

When you cancel your Landr subscription, you retain access to your account, uploaded tracks, and metadata until the end of the paid period. Ensure to back up any important files before your access ends.

No, Landr's web subscriptions are prepaid and non-refundable. You will not receive refunds for partially used periods or recent renewals, so check your billing cycle before canceling.

If you subscribed through the App Store or Google Play, you must cancel through your Apple ID or Google Play subscription settings. Landr cannot process these cancellations or refunds.

For assistance with your Landr cancellation, refer to Landr's official support pages for step-by-step instructions or contact their support team. Keep a record of your communication for reference.