Cancellation Stats Fm: Easy Method

What is Stats Fm

Overview

Stats Fm is a music listening analytics service that tracks and visualises your streaming habits across platforms. It offers free features and paid tiers (Plus/Pro) to unlock additional insights.

Where it operates

Stats Fm operates via mobile apps and a web presence; subscription purchases are processed through the platform stores (App Store or Google Play) rather than directly on the website.

How to cancel Stats Fm

Cancel on Apple (App Store)

• Open the Settings app on your iPhone or iPad and tap your name.
• Tap Subscriptions, find the Stats Fm subscription, and choose Cancel Subscription.
• Cancellation stops auto-renewal; you keep access until the end of the paid period.

Cancel on Google Play (Android)

• Open the Google Play Store app and tap your profile icon.
• Tap Payments & subscriptions > Subscriptions, select Stats Fm, then tap Cancel subscription.
• Confirm cancellation; access continues until the current billing period ends.

Cancel via web or the app

• Stats Fm does not provide an in-app or web interface to manage subscriptions; store-managed subscriptions must be cancelled through Apple or Google.
• To terminate the service entirely, stop using the app and delete your account via app settings or by contacting support.

What happens when you cancel

Access after cancellation

When you cancel a store-managed subscription, paid features remain active until the end of your current billing period. You will not be charged again after that period ends.

Account and data

Canceling the subscription does not automatically delete your account or personal data. To remove personal data, use account settings or submit a data request as described in the privacy policy.

Will I get a refund?

Official refund policy

According to Stats Fm Terms & Conditions (clause 6.3), fees paid are generally non-refundable and partial subscriptions are not refunded.

See the official terms for the exact wording: Stats Fm Terms & Conditions.

Exceptions and store policies

• Refunds may be available only under applicable local law or via the App Store / Google Play refund processes.
• If you believe you are entitled to a refund, check the store’s refund process first; Stats Fm refers subscription handling to the stores.

Stats Fm plans and pricing

Overview of known price points

App Store listings show a range of in-app purchase prices in ZAR. Exact duration (monthly/annual/lifetime) for each listed price is not clearly specified in public materials.

Representative pricing (ZAR)

Your consumer rights in South Africa

Refunds and contract law

Under South African consumer law, certain statutory rights may apply. Stats Fm’s published terms state fees are non-refundable unless local law mandates otherwise.

Where local law provides a right to a refund, you can raise that claim with the store (Apple/Google) or pursue remedies under the Consumer Protection Act.

Data protection and deletion

You have rights to access, correct, and request deletion of your personal data. Stats Fm documents a Data Subject Request process and timelines in its privacy policy.

Stats Fm states it will respond to requests within 45 days and provides an appeal period of up to 60 additional days; see the privacy page for details.

Official privacy info: Stats Fm Privacy Policy.

Customer experiences

Positive feedback

Some users report that the app provides valuable analytics and consider premium tiers worthwhile for the features offered.

Positive reviews note that the app can be useful for serious listeners who want detailed stats.

Negative feedback

Recurring complaints include data inaccuracies, problems with Apple Music integration, and issues recognising previously purchased lifetime subscriptions.

Many reviews reference bugs, missing streams (especially on Spotify), and an aggressive push toward paid features. See user reviews for examples: Stats Fm on Trustpilot.

Documentation checklist

What to gather before contacting support or a store

• A copy of the receipt or order confirmation from the App Store or Google Play.
• The email address associated with your Stats Fm account and your username.
• Date of purchase, subscription tier name, and last 4 digits of the payment method if available.
• Any screenshots showing billing, subscription status, or app errors.

Where to present documentation

• Provide store receipts directly to Apple or Google for refund requests.
• Submit data-deletion or account issues through the app settings or via Stats Fm’s privacy contact as described in their policy.

Common mistakes

Attempting to cancel on the stats.fm website

Users often look for an on-site cancellation button. Stats Fm relies on store-managed subscriptions, so cancellations must be done through Apple or Google.

Attempting to cancel on the website may delay the process and cause confusion about billing.

Expecting automatic refunds or instant data deletion

Assuming a refund is automatic after cancelling is a common error; the terms state fees are non-refundable unless law or the store offers otherwise.

Data deletion is not automatic on cancellation; you must request account deletion or submit a Data Subject Request per the privacy policy.

Comparative recap

Quick comparison of key points

After cancelling

Immediate steps

• Confirm cancellation in your App Store or Google Play subscription list and keep the receipt or screenshot for records.
• Check the expiry date of your paid access so you know when premium features will stop.

Further actions and useful links

• Read the official terms for subscription and refund details: Stats Fm Terms & Conditions.
• Submit data requests or review privacy options: Stats Fm Privacy Policy.
• See user reviews and common reports: Trustpilot - Stats Fm.

Address

Company address

StatsFM B.V., Attn: Data Protection, Crommelinbaan 3, 2142 EX Cruquius, The Netherlands.

Contact for privacy or data requests

Use the privacy policy page for instructions on submitting a Data Subject Request and for expected timelines: Stats Fm Privacy Policy.