Cancellation Voloco: Easy Method

What is Voloco

Overview

Voloco is a mobile and web app for real-time vocal tuning, effects and quick recording. It combines auto-tune, harmony, and a beat library to help users create and share music on the go.

Main features

Features include preset auto-tune effects, custom beat import, multi-track vocal tools and WAV export. Voloco offers in-app subscriptions for premium tools and a separate Voloco Producer web/plugin service.

How to cancel Voloco

Mobile (App Store - iOS)

• Open the Voloco app → Library → Settings → Voloco Premium → Manage subscription.
• Or open the device App Store and go to your Subscriptions page to cancel the iOS subscription there.

Mobile (Google Play - Android)

• Open the Voloco app → Library → Settings → Manage subscription.
• Or open Google Play Store on your device and go to Subscriptions to cancel the Android subscription there.

Web (Voloco Producer)

• Log into the Voloco Producer website and go to the Orders tab.
• Toggle Auto-Renew off or click Cancel Free Trial as shown in your Orders settings.

What happens when you cancel

Access after cancelling

Subscriptions paid through app stores typically remain active until the end of the current paid period. You will retain premium access until that expiry date.

Account and data

Canceling a subscription does not necessarily delete your account or uploaded files. Your recordings and settings may remain in your account unless you remove them manually.

Will I get a refund?

App Store / Google Play purchases

Apple and Google handle billing for purchases made through their stores. Refunds for those purchases must be requested from the respective app store.

Voloco Producer (web/plugin)

Voloco states that no refunds are offered for Voloco Producer subscriptions. Web/plugin subscription refunds are not provided by Voloco.

• For store purchases, contact Apple or Google for refund requests.
• For Producer subscriptions, expect Voloco's stated no-refund policy to apply.

Voloco plans and pricing

Summary

The following prices reflect in-app listings in the Apple App Store South Africa as provided in verified data. Prices are subject to change by the store.

Notes

All amounts are in South African rand (R). Annual and monthly labels are shown using the specified period notation.

Your consumer rights in South Africa

Cooling-off and refunds

Voloco documentation does not list a specific 14-day cooling-off right. For purchases via app stores, the platform policies govern refunds and cancellations.

Practical interpretation under South African law

The Consumer Protection Act provides protections, but digital services that begin immediately may not carry a standard cooling-off period once access is delivered.

• If a service was provided immediately, a cooling-off right may be limited or excluded.
• For disputes, keep receipts and contact the platform or Voloco support with evidence.

Customer experiences

Positive feedback

Users praise Voloco for ease of use, strong auto-tune presets and quick idea capture. The app is noted as helpful for beginners and more experienced creators alike.

Common complaints

Frequent issues reported include freezing or crashing during recording, audio glitches after updates, and occasional microphone or beat-cutoff problems.

• Some users find the subscription model expensive and advanced features locked behind paywalls.

Documentation checklist

What to collect

• Purchase receipt or order confirmation (App Store, Google Play, or web order).
• Screenshot of subscription status in the Voloco app or store subscription page.
• Any error messages, recording timestamps or logs showing the issue.

Where to send

• Contact the app store (Apple or Google) for store-based refunds and provide the receipt and screenshots.
• For Voloco Producer issues, gather your web order ID and contact Voloco support using the app or web support form.

Common mistakes

Cancelling the wrong subscription

Users sometimes cancel a different subscription on their device rather than Voloco. Always check the subscription name and developer before confirming cancellation.

Assuming automatic refunds

Do not assume that cancelling will trigger a refund. For store purchases, cancellation stops future billing but does not guarantee a refund.

For Voloco Producer, the stated policy is that refunds are not offered; plan accordingly.

Comparative recap

Quick comparison

This table summarizes cancellation and refund handling across platforms for quick reference.

Which method to use

Use the app store route for mobile purchases and the Producer website for web/plugin subscriptions.

After cancelling

Next steps

Verify your subscription status in the app or the app store after cancelling. Note the expiry date so you know when premium features will end.

If issues persist

If you need a refund or your subscription continues to charge, contact the relevant app store support first for store purchases.

For Producer subscription disputes, contact Voloco support with your order ID and screenshots of the Orders tab.

Address

Developer

Voloco is developed by Resonant Cavity, LLC. For official correspondence, use the developer contact channels provided in the app or website.

Physical address

729 Washington Ave N, Minneapolis, Minnesota 55401, USA