Cancellation Magzter: Easy Method

What is Magzter

Overview

Magzter is a digital platform that offers access to thousands of magazines and newspapers across multiple categories. It operates primarily on a subscription model called Magzter GOLD for unlimited reading access.

What it offers

Subscribers get digital editions of local and international titles on mobile and web apps. Plans are sold via Magzter's website and through in‑app purchases on the App Store and Google Play.

How to cancel Magzter

iPhone / iPad (App Store)

• Open Settings on your iPhone or iPad.
• Tap your name at the top, then choose Subscriptions.
• Select Magzter and tap Cancel Subscription.
• Auto‑renewal will stop; you keep access until the end of the current billing period.

Android (Google Play)

• Open the Google Play Store app.
• Tap Menu (three lines) then Subscriptions.
• Select "Magzter: Magazines, Newspapers" and tap Cancel Subscription.
• Auto‑renewal ends and access continues until the billing cycle finishes.

Web (directly with Magzter)

• Send an email from the address registered to your Magzter account to [email protected] requesting cancellation.
• Keep a copy of the sent email and any reply as proof; access normally continues until the paid period ends.
• If you used an App Store or Google Play purchase, cancel through Apple or Google instead of emailing Magzter.

What happens when you cancel

Access and billing

Cancelling stops auto‑renewal but does not immediately remove access. You retain full access until the end of the current paid billing period.

After the billing period ends, account access will revert to any available free content unless you resubscribe.

Account and data

Your Magzter account and reading history typically remain intact after cancellation, allowing reactivation later without losing saved items.

If you want account deletion or data removal, contact [email protected] and request specifics; retain any replies as evidence.

Will I get a refund?

Magzter's stated policy

Magzter’s published policy states that all sales are final and they do not provide full or partial refunds for unused time after cancelling.

There is no public mention in Magzter’s material of a 14‑day cooling‑off or automatic refund guarantee for subscriptions.

Purchases made via Apple or Google

If you bought your subscription through Apple App Store or Google Play, refunds must be requested from Apple or Google respectively.

Magzter itself does not issue refunds for subscriptions purchased through those stores; follow the store refund process if you need reimbursement.

Magzter plans and pricing

Plans summary

The following prices reflect South African App Store (iOS in‑app) rates and a promotional Edgars Club offer valid in the 2024 - 2025 timeframe.

Check your in‑app purchase screen for the exact price that applied when you subscribed.

Notes on pricing

Promotional or partner discounts (for example via Edgars Club) may offer lower annual rates; these are time‑limited and applied at purchase.

Prices shown are for individual plans and may differ for family or regional offers.

Your consumer rights in South Africa

Cooling‑off period

Under the Consumer Protection Act (CPA) digital content and periodicals (including magazines) are excluded from the 7‑day or 5‑day cooling‑off period for internet/direct marketing transactions.

This means South African consumers do not have an automatic statutory right to cancel a digital magazine subscription within 7 days simply because they changed their mind.

Refund obligations and remedies

Refund obligations under the CPA generally address defective or misrepresented goods and services, but digital content that is delivered and accessible is treated differently.

If the service was misrepresented or defective, you may still have remedies; otherwise options include requesting a refund from the payment provider or lodging a complaint with the National Consumer Commission.

Customer experiences

Positive feedback

Many users praise Magzter for a wide magazine selection, helpful customer service, and a user‑friendly app experience.

Positive app reviews highlight value for money and convenient global content access.

Negative feedback

Common complaints include unexpected auto‑renewal charges, difficulty cancelling (especially via web/email), and lack of refunds.

Some South African users report slow or no replies to cancellation emails and unresolved refund or activation issues.

For broader user reviews, see community feedback on Trustpilot and app comments on AppsHunter.

Documentation checklist

Before you cancel

• Know which store you used to subscribe (Apple, Google, or Magzter web).
• Have the email address registered to the Magzter account ready.
• Locate the original receipt or in‑app purchase confirmation.

After you request cancellation

• Save a copy of the cancellation email you sent to [email protected] and any replies.
• Take screenshots of subscription status in App Store or Google Play if you cancelled there.
• Record billing dates and transaction IDs in case you need to contact your bank or the app store for a chargeback.

Common mistakes

Not identifying the purchase source

A frequent error is emailing Magzter when the subscription was bought through Apple or Google. Purchases made in‑app must be cancelled through the store.

Always check your bank or card statement for "Apple" or "Google" wording to confirm where the charge originated.

Assuming automatic refunds

Many customers expect a pro‑rata refund after cancelling; Magzter's stated policy is that sales are final and refunds are not provided.

If you expect a refund because of a service failure, gather evidence and raise the issue with the payment provider or app store as appropriate.

Comparative recap

Quick comparison

The table below summarises the three cancellation routes, where to request refunds, and what happens to access.

When to choose each method

Cancel via App Store or Google Play if you purchased in‑app. Email Magzter only if you bought directly on Magzter’s website.

After cancelling

What to expect

You should receive confirmation of cancellation from the store or from Magzter if you emailed them. Keep that confirmation as proof.

Expect access to continue until the end of the paid period; after that, your account will move to free content access unless you resubscribe.

Useful links

• Cancellation and how‑to guide reference: Cancel Magzter guide
• Community reviews and experiences: Trustpilot: Magzter reviews
• App‑specific user reviews: AppsHunter iOS reviews

Address

Head office

Magzter - One Rockefeller Plaza, 11th Floor, New York, NY 10020, United States.

Contact for cancellations

Primary cancellation correspondence is handled by email. Send cancellation requests from the email registered to your Magzter account to [email protected] and keep a copy of the sent message.