Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel NZ HERALD
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Nz Herald service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Nz Herald: Easy Method
What is Nz Herald
Overview
Nz Herald is a New Zealand news platform providing local and international news, business, sport and lifestyle content. It operates a mixture of free and paid (premium) content delivered via web and mobile apps.
Subscription model
Paid access includes NZ Herald Premium, The NZ Listener and Viva Premium, with subscriptions available monthly or annually through website or in-app purchases.
How to cancel Nz Herald
Cancel via the NZ Herald website
- Sign in at the NZ Herald website and go to "My subscriptions".
- Click "Cancel subscription", choose a reason and confirm the cancellation.
- If you need help, call NZ Herald support on 0800 100 888 (Mon - Fri 6:30am - 4:30pm; weekends & public holidays 7am - 10am).
- Official web instructions: Cancel Herald Premium (official).
Cancel app subscriptions (iOS & Android)
- Subscriptions bought in the NZ Herald app must be cancelled through Apple (iOS) or Google Play (Android) via your device subscription settings.
- Open your device's subscriptions, find the NZ Herald/Listener/Viva subscription and cancel there.
- Official guidance: Cancel Listener (official).
Listener and Viva purchased on the website
- If you bought Listener or Viva Premium on the website, cancel via "My subscriptions" online or contact support.
- Phone support: 0800 111 500 (Mon - Fri 7:30am - 4:30pm).
- Official guidance: Cancel Viva Premium (official).
What happens when you cancel
Access after cancellation
When you cancel, you usually keep access until the end of the paid period you already paid for. Access ends at the subscription renewal date unless a pro‑rata refund is provided.
Automatic renewal and billing
Cancellations stop future automatic renewals but do not always reverse charges already processed. Check your billing confirmation and account page for the next billing date.
Account data and content
Account details (email, profile) generally remain unless you request deletion. Your reading history or saved items may be removed if you delete your account.
Will I get a refund?
Official published policy
NZ Herald’s Help & Support pages do not publish a clear 14‑day cooling‑off or guaranteed refund policy for digital subscriptions.
That means refunds are not explicitly promised on the site; standard consumer protections apply as relevant.
Practical exceptions and reported issues
- User reports show delays and difficulties obtaining refunds in some cases, including long processing times or needing phone follow‑up.
- If you purchased via Apple or Google, refunds may be handled by those stores per their refund rules.
Nz Herald plans and pricing
Pricing overview
Below are the in‑app prices listed for the South African Apple App Store (processed via Apple iTunes account). Website or Google Play prices may differ.
Notes on billing
All in‑app purchases are processed through Apple; check your iTunes account for receipts, renewal dates and management options.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| NZ Herald Premium - Monthly | R239.99 | Monthly | Full access to Premium content via Apple in‑app purchase |
| NZ Herald Premium - Annual | R2,099.99 | Annual | Full access to Premium content via Apple in‑app purchase |
| The NZ Listener - Monthly | R149.99 | Monthly | In‑app purchase for NZ Listener magazine |
| The NZ Listener - Annual | R1,199.99 | Annual | In‑app purchase for NZ Listener magazine |
| Viva Premium - Monthly | R139.99 | Monthly | In‑app purchase for Viva Premium content |
| Viva Premium - Annual | R1,049.99 | Annual | In‑app purchase for Viva Premium content |
Your consumer rights in South Africa
General protections
In South Africa, the Consumer Protection Act (CPA) provides basic protections for consumers, including the right to fair service and against misleading conduct.
Digital subscriptions are covered by these rights where the supplier targets or supplies services to South African consumers.
Refunds and dispute options
- If a provider fails to deliver the promised service, you may be entitled to a refund, cancellation or remedy under the CPA.
- If the provider is unresponsive, you can contact your bank or card issuer to dispute charges (chargeback) and lodge complaints with the relevant consumer protection authority.
Practical steps for South African consumers
Keep receipts, screenshots and records of correspondence. If problems persist, escalate to your bank, consumer protection office or ombudsman for assistance.
Customer experiences
Positive feedback
Some users praise Nz Herald for timely news delivery and useful coverage, particularly when accessing world and local news abroad.
App store reviews note reliable news updates and comprehensive coverage as strengths.
Negative feedback
- Many users report app instability such as crashes or problems with media playback.
- Complaints include heavy paywalls, excessive ads, and frustrations cancelling or receiving refunds.
What to expect
Expect a mixed experience: strong news coverage but possible friction with app performance, paywalls and occasional customer‑service delays.
Documentation checklist
Essential account information
- Account email and username used to subscribe.
- Subscription confirmation email or receipt (from NZ Herald or Apple/Google).
Proof and device details
- Payment method details (last 4 digits of card or Apple/Google receipt ID).
- Device type (iPhone/Android/desktop), app version and screenshots showing subscription page or billing.
Common mistakes
Canceling in the wrong place
Many subscribers try to cancel on the website after purchasing via Apple or Google. Purchases made in‑app must be cancelled through the device store, not the website.
Not checking renewal dates
Users sometimes cancel but miss the next renewal because they assume cancellation is immediate. Always verify the next billing date in your account or store settings.
Missing documentation
Failing to keep receipts or confirmation emails makes refunds and disputes harder. Save receipts and take screenshots when you cancel.
Comparative recap
At-a-glance comparison
This table compares key aspects of website vs in-app subscriptions and what to expect for refunds/support.
How to use it
Use the table to pick the right cancellation route and to set expectations about refunds and support channels.
| Aspect | Website subscription | In‑app (Apple/Google) | Refunds & Support |
|---|---|---|---|
| How to cancel | My subscriptions on NZ Herald site or phone support | Cancel via Apple/Google subscription settings on your device | Website support phone: 0800 numbers; app refunds via store |
| Who processes payment | NZ Herald / NZME (if bought on site) | Apple or Google (store processes payment) | Store refunds managed by Apple/Google; site refunds via NZ Herald support |
| Typical issues | Delays in support responses; phone follow‑up may be required | Store refund policies and timelines vary | Users report some slow refund processing; keep documentation |
After cancelling
Verify cancellation
Check your account "My subscriptions" page or your Apple/Google subscription settings to confirm the status and next billing date.
Follow up and support
- If you need help, consult NZ Herald Help & Support: NZ Herald Help & Support (official).
- Use the cancellation pages for step‑by‑step guidance: Herald Premium cancel.
Escalation options
If refunds or cancellations are ignored, contact your bank or card issuer to query or dispute charges. Keep all correspondence and receipts for evidence.
Address
Street address
NZ Herald / NZME
4 Graham Street, Auckland 1010, New Zealand
Correspondence tips
Use registered post or email support when sending formal cancellation requests, and include account details and proof of purchase.