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I hereby notify you of my decision to terminate the contract relating to the The Economist service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
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- prevent the recipient from contesting the legal scope of the mail.
Cancellation The Economist: Easy Method
What is The Economist
Overview
The Economist is a weekly global news and analysis magazine covering politics, economics, business and technology. It offers digital access via apps, podcast-only plans, and print issues in some markets.
Subscription channels
Subscriptions can be purchased directly on Economist.com, through mobile app stores (Apple App Store, Google Play) or via local retailers for single print issues. Each purchase channel has different cancellation and refund rules.
How to cancel The Economist
Cancel via App Store (iOS)
- Open your iPhone or iPad Settings → tap your name → Subscriptions.
- Find The Economist subscription and choose Cancel Subscription.
- The Economist cannot cancel App Store purchases for you; Apple handles cancellations and refunds.
Cancel via Google Play
- Open the Google Play Store app → Menu → Subscriptions.
- Select The Economist subscription and tap Cancel subscription.
- The Economist cannot process cancellations or refunds for Google Play purchases.
Cancel direct (Economist.com) - web subscriptions
- There is no visible “cancel” button in many direct accounts; contact customer service to cancel renewal or request immediate cancellation.
- Use the Economist live chat or phone support channels to request cancellation and confirm the effective date.
Special rule for subscriptions started or renewed after 14 April 2025
- For subscriptions new or renewed after 14 April 2025, cancel the renewal before the next billing date.
- Mid‑term cancellations or refunds are not permitted for these new/renewed subscriptions.
What happens when you cancel
Access after cancellation
If you cancel an auto‑renewing subscription, you usually keep access until the end of the paid billing period. This applies to direct and app purchases unless the channel specifies otherwise.
Renewal and billing
Cancel before the next billing date to avoid renewal charges. For app purchases, the platform (Apple/Google) controls renewals; for web purchases, customer service can cancel the renewal.
Account and data
Your account and reading data typically remain on file for reactivation. Request account deletion separately if you want personal data removed; this may require contacting customer service.
Will I get a refund?
Refunds for direct (web) subscriptions
- Generally, The Economist does not refund past paid periods for direct subscriptions.
- If you cancel mid‑term before 14 April 2025, a pro‑rata refund may be offered at The Economist’s discretion.
Refunds for direct subscriptions after 14 April 2025
Subscriptions new or renewed after 14 April 2025 are non‑refundable for the remaining term if cancelled mid‑term. Plan cancellations must be made before renewal to avoid charges.
App Store and Google Play refunds
- Refunds for purchases made via Apple App Store or Google Play must be sought from Apple or Google directly.
- The Economist cannot process or guarantee refunds for subscriptions purchased through app stores.
Print delivery or service failures
User reports indicate refund outcomes can vary for missed or late print deliveries; some users report refunds only if cancellation occurs within 14 days, while refunds are often denied after that window.
The Economist plans and pricing
Available plans (South Africa app store pricing)
| Plan | Price | Period | Features |
|---|---|---|---|
| Digital Monthly (Economist app) | R709.00 | Monthly | Full digital access via The Economist app |
| Digital Annual (Economist app) | R7 099.00 | Annual | Full digital access via The Economist app |
| Podcasts Monthly | R90.99 | Monthly | Podcasts-only access via The Economist app |
| Podcasts Annual | R909.00 | Annual | Podcasts-only access via The Economist app |
| Three‑Month Subscription (Economist app) | R1 819.00 | 3 Months | Full digital access via The Economist app |
| One‑Year Subscription (Economist app) | R7 099.00 | Annual | Full digital access via The Economist app |
| Espresso Monthly | R269.00 | Monthly | Espresso app daily briefing |
| Espresso Annual | R2 699.00 | Annual | Espresso app daily briefing |
| Single Issue (print) | R175.00 | Per Issue (weekly) | Physical print issue (local retailer) |
Your consumer rights in South Africa
Cooling‑off right under ECTA
Under the Electronic Communications and Transactions Act (ECTA), consumers have a 7‑day cooling‑off right for services concluded electronically.
If you cancel within 7 days, you are generally entitled to a full refund, which must be paid within 30 days.
How this applies to The Economist
- South African consumers may be able to cancel direct online Economist subscriptions within 7 days and claim a full refund, regardless of the publisher’s stated policy.
- If you paid through an app store, platform terms (Apple/Google) will affect your rights and refund routes.
Customer experiences
Positive feedback
Many long‑term readers praise The Economist’s journalism quality and value for analysis and reporting. Some subscribers cite decades of loyalty and strong content satisfaction.
Negative feedback
- Users report a cumbersome cancellation process for direct subscriptions, often requiring live chat or phone contact.
- Complaints include unexpected or repeated charges, limited refund outcomes, and slow or unhelpful customer service in billing or delivery disputes.
Documentation checklist
Before you contact support
- Have your account email and subscription confirmation available.
- Record the date of purchase, renewal date, and payment method (card, Apple ID, Google account).
- Save screenshots of billing entries or missed delivery evidence if relevant.
If you need to escalate
- Note any chat transcripts, ticket/reference numbers and names of support agents.
- If you claim ECTA rights, prepare the purchase evidence and the cancellation request timestamp within 7 days.
Common mistakes
Assuming The Economist can cancel app purchases
Many subscribers try to contact The Economist to cancel App Store or Google Play subscriptions. These must be cancelled via Apple/Google account settings.
Missing the renewal window
Failing to cancel before the next billing date leads to unexpected renewals. For subscriptions beginning or renewed after 14 April 2025, mid‑term refunds will generally not be available.
Not collecting proof
Users often fail to save purchase receipts, chat transcripts or cancellation confirmations. Without records it is harder to claim refunds or enforce rights under consumer law.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund possible? | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Apple Subscriptions in device settings | Seek refund from Apple | The Economist cannot cancel or refund App Store purchases |
| Google Play | Cancel via Google Play Subscriptions | Seek refund from Google | The Economist cannot cancel or refund Google Play purchases |
| Direct (Economist.com) | Contact customer service via live chat or phone to cancel renewal | Generally no; pro‑rata possible pre‑14 Apr 2025 at discretion | No visible cancel button in many accounts; keep records of chat/ticket |
| Direct (post‑14 Apr 2025) | Cancel renewal before next billing date | No mid‑term refunds for new/renewed subscriptions | Policy tightened for subscriptions after 14 Apr 2025 |
After cancelling
Confirm and save records
After any cancellation, obtain written confirmation from the platform or Economist support and save it with your payment receipts.
Next steps if you need help
- If you purchased via Apple/Google, request refunds through their platform support channels and keep their response records.
- If you purchased directly and believe you have rights under South African law, keep evidence of purchase and cancellation and consider citing ECTA when escalating.
Address
Primary corporate address
The Economist Newspaper NA, Inc., 900 Third Avenue, New York, NY 10022.
Local correspondence
Regional media directories list South African postal and street contacts for press and distribution queries. For subscription cancellation and billing, use the Economist customer service channels referenced in your purchase confirmation.