Cancellation Blake Elearning: Step-by-Step Guide

What is Blake Elearning

Overview

Blake Elearning is an online education platform that offers subscription-based courses and self-paced training materials. The service is designed for individual learners and organisations seeking flexible digital learning.

Platform and subscriptions

Subscriptions are managed through the platform referenced in the vendor terms and conditions and include monthly and annual options. Billing and cancellation instructions are documented by the vendor.

How to cancel Blake Elearning

Primary cancellation method

Cancellations must be submitted in writing to the vendor’s cancellation contact. The vendor requires written notice before the next billing period to stop renewals.

Step-by-step cancellation steps

• Locate your subscription details and invoice or order confirmation in your account or email.
• Prepare a written cancellation notice including your name, account email, subscription type (monthly or annual) and date of request.
• Send the written notice to [email protected] and keep a copy of the sent message for your records.
• Confirm receipt by requesting a reply from the vendor and note the effective cancellation date.

What happens when you cancel

Access after cancellation

Access typically remains until the end of the paid billing period unless the vendor states otherwise. Expect access to course content to stop after that date.

Renewal and data

Once canceled, auto-renewal should stop, provided the vendor received written notice before the next billing date. Personal account data is retained per the vendor’s privacy policy and terms.

Will I get a refund?

Vendor refund policy

Annual subscriptions: 100% refund if canceled within 7 days; 70% refund if canceled after 7 but within 30 days; no refund after 30 days.

Monthly subscriptions and exceptions

• Monthly subscriptions: no refund upon cancellation at any time according to vendor terms.
• Statutory cooling-off rights in South Africa may provide additional remedies (see consumer rights section below).

For the vendor terms see: Vendor terms and conditions.

Blake Elearning plans and pricing

Pricing availability

No public pricing was found in the verified materials. For exact costs contact the vendor directly for a quote.

Contact for pricing

Please request pricing and any promotional details from support or sales before cancelling for accurate refund calculations.

Your consumer rights in South Africa

Cooling-off period (electronic transactions)

Under the Electronic Communications and Transactions Act No 25 of 2002, consumers buying electronic, self-paced services may have a 7-day cooling-off period. This allows cancellation without penalty for qualifying purchases.

How this interacts with vendor policy

• If you cancel within the statutory cooling-off period you may be entitled to a full refund in addition to any vendor-stated refund policy.
• Keep written evidence of the cancellation and the date of purchase to support any claim based on consumer law.

Refer to the vendor’s terms for how they apply alongside statutory rights: Terms and Conditions.

Customer experiences

Positive feedback

Some employee reviews note benefits such as flexibility, appreciation, and opportunities to learn new skills. These experiences reflect positive aspects of working with or using the platform.

Negative feedback

Other reviews highlight management and communication issues, staff resourcing problems and organisational instability. These points are primarily from employee review sources and may not reflect the learner experience.

Read more aggregated reviews: Glassdoor reviews.

Documentation checklist

Before you send the cancellation

• Subscription invoice or order confirmation (date and plan type).
• Account email and username associated with the subscription.
• Payment proof (card statement or receipt) showing charge dates.

After sending the cancellation

• Copy of the cancellation email or written notice sent to [email protected].
• Any vendor reply confirming cancellation and effective date.
• Record of refund transaction if applicable.

Common mistakes

Missing or incomplete cancellation requests

Sending a cancellation without full account details or without a clear request date can delay processing. Always include name, account email and subscription type.

Assuming app-store cancellation

Users sometimes try to cancel via App Store or Google Play. For this vendor, cancellations are handled via the web contact address, so app-store-only actions may not stop vendor billing.

Comparative recap

At-a-glance comparison

The table below summarises cancellation method, refund availability and where to get official policy details.

Quick notes

Contact the vendor in writing for cancellations and keep evidence of sent notices and vendor replies.

After cancelling

Confirmations to expect

After you send a written cancellation, expect an acknowledgement email and a statement confirming the effective end date of your access.

Next steps and dispute options

• If you do not receive confirmation, resend the cancellation and retain proof of sending.
• If you believe your consumer rights were not respected, keep documentation and seek guidance from South African consumer protection resources.

Official vendor terms: Terms and Conditions.

Address

Head office (company)

Blake eLearning Pty Ltd - Primary address: 655 Parramatta Road, Leichhardt NSW 2040, Australia.

Cancellation / support contact

Send cancellation notices and inquiries to: [email protected]. Keep a copy of all correspondence for your records.