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I hereby notify you of my decision to terminate the contract relating to the Cipd service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Cipd: Easy Method
What is CIPD
Overview
CIPD is a professional body for HR and people development professionals, offering membership, qualifications and online learning resources.
What it covers
Services include membership tiers, self‑directed online courses, instructor‑led training and a learning shop where you can buy courses and resources.
How to cancel CIPD
Cancel a Learning Shop self‑directed booking
- Email eventsregistrar@cipd.co.uk within 14 days of the order date to cancel during the Cancellation Period.
- Include your order number, course title and the email address used to buy the course.
- Cancellation will only qualify for a full refund if course content has not been accessed within those 14 days.
Cancel instructor‑led courses, membership and platform purchases
- Instructor‑led bookings: follow the timing rules (refund scale applies; see refund section below).
- To cancel membership contact CIPD via the member renewals/help pages; CIPD cannot pause membership fees.
- If you bought through the Apple App Store or Google Play you must cancel via that platform; CIPD cannot cancel or refund platform‑handled purchases.
CIPD Learning Shop terms and conditions and the CIPD membership renewals page explain contact routes.
What happens when you cancel
Access to courses and membership
Cancellation typically stops future renewals; access to paid content may continue until the end of the paid period or be removed immediately depending on product terms.
Self‑directed course refunds are conditional on whether content has been accessed during the 14‑day cancellation window.
Data and account records
CIPD will retain account and purchase records in line with its policies for administrative and legal reasons.
Keep copies of receipts and correspondence to support any refund or dispute claim.
Will I get a refund?
Self‑directed courses (Learning Shop)
- Full refund if cancelled within 14 days of order and course content has not been accessed.
- No refund if content was accessed during the 14‑day Cancellation Period or if cancellation happens after 14 days.
Instructor‑led courses, membership and platform purchases
- Instructor‑led course refund scale: more than 45 days before start = 100%; 45 - 15 days before = 50%; 14 days or less = no refund.
- Membership: no explicit refund policy published; contact CIPD to cancel and avoid renewal communication.
- If you purchased via Apple App Store or Google Play, refunds and cancellations are handled through those stores, not CIPD.
See the CIPD Learning Shop terms for official details: Terms and Conditions.
CIPD plans and pricing
Current six‑month membership rates (GBP and approximate ZAR)
| Plan | Price (GBP) | Approx. Price (ZAR) | Period | Features |
|---|---|---|---|---|
| Student | £57 | ~R1,368 | 6 months | Discounted student membership |
| Associate / Foundation | £96 | ~R2,304 | 6 months | Standard Associate/Foundation |
| Chartered Member | £111 | ~R2,664 | 6 months | Chartered Member |
| Chartered Fellow | £126 | ~R3,024 | 6 months | Chartered Fellow |
| Affiliate | £150 | ~R3,600 | 6 months | Affiliate membership |
| Joining fee (one‑off) | £40 | ~R960 | One‑time | Administrative joining fee |
Exchange rate and South Africa pricing
These GBP rates are official for 1 Jan - 30 Jun 2026 and ZAR figures are approximations using a mid‑2025 exchange rate (~R24/£).
CIPD does not publish South African‑specific ZAR prices; contact CIPD or check the shop for live pricing and exact conversion.
Your consumer rights in South Africa
Overview of applicable rights
South African consumer law (Consumer Protection Act) provides rights such as fair value, quality and in some cases a cooling‑off period for direct sales.
Digital and subscription services may be treated differently under the law depending on the transaction and platform used.
Practical steps to protect your rights
- Keep proof of purchase, receipts and correspondence to support any claim under South African law.
- If you believe your rights are breached, you can raise a complaint with the seller first and then contact local consumer protection bodies if unresolved.
- Purchases via App Store/Google Play are governed by those stores' terms - seek refunds there if applicable.
Customer experiences
Positive feedback (summarised)
Third‑party reviewers for some services (not official CIPD) report positive experiences such as helpful tutor support and timely delivery for assignment help services.
For example, a third‑party service reviewed on Trustpilot shows many satisfied reviewers, though that service is not the official CIPD organisation: Trustpilot (third‑party).
Negative feedback and common complaints
Some reviewers of third‑party sites report difficulties obtaining refunds, inconsistent service quality and issues with forced renewals or platform purchases.
Other complaint summaries are available on review sites, but note these relate to independent providers rather than CIPD itself: Sitejabber (third‑party).
Documentation checklist
Essential documents to collect
- Order number and invoice or receipt for the purchase.
- Payment confirmation (bank/credit card or App Store/Google Play receipt).
- Course title, purchase date and the email used for the account.
Supporting evidence for disputes
- Copies of cancellation emails or correspondence with CIPD.
- Proof of content access (screenshots or access logs) if disputing refund eligibility.
- Any promotional terms or screenshots that show advertised refund or cancellation terms.
Common mistakes
Missing time windows
Many users miss the 14‑day window for self‑directed course refunds or the 45/15/14 day windows for instructor‑led refunds.
Always note purchase and course start dates immediately to avoid missing refund eligibility periods.
Assuming platform purchases are managed by CIPD
Purchases via Apple App Store or Google Play are controlled by those platforms; expecting CIPD to cancel or refund these can cause delay.
Always check where you purchased (direct on shop.cipd.org or via an app store) before requesting cancellation.
Comparative recap
Quick comparison
| Product | Refund eligibility | Cancellation window | How to cancel |
|---|---|---|---|
| Self‑directed course | Full refund if not accessed | Within 14 days of order | Email eventsregistrar@cipd.co.uk |
| Instructor‑led course | 100% / 50% / 0% scale | >45 days / 45 - 15 days / ≤14 days | Contact CIPD via Learning Shop or course organiser |
| Membership | No explicit public refund policy | Depends on terms; cancel to avoid renewal | Use CIPD membership pages or contact support |
| App Store / Google Play purchase | Handled by the platform | Subject to store policy | Cancel/refund via Apple/Google account |
Note
This table summarises verified policies and common practice. Always check the purchase terms that applied to your transaction.
After cancelling
Follow up on refunds
- Watch for confirmation emails and any refund processing time from your bank or payment provider.
- If you do not receive a refund within the expected time, follow up with CIPD and keep your documentation ready.
Useful contacts and links
Refer to the CIPD Learning Shop terms for Learning Shop cancellations: CIPD Learning Shop terms.
For membership queries and renewals see: CIPD membership renewals.
Address
Head office
CIPD, 151 The Broadway, Wimbledon, London SW19 1JQ, United Kingdom.
Regional offices and postal contact
Use the CIPD website contact pages for regional office addresses or postal enquiries and to confirm the best way to submit cancellations or documentation.