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I hereby notify you of my decision to terminate the contract relating to the Codecademy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Codecademy: Easy Method
What is Codecademy
Overview
Codecademy is an online learning platform that offers interactive coding lessons across languages and technologies. It provides free content and paid subscriptions for additional features and projects.
Who it’s for
Individuals learning to code, students, and professionals upskilling in web, data, and software topics commonly use Codecademy. Paid plans add guided projects, assessments, and career resources.
How to cancel Codecademy
Cancel on the web (direct)
- Log in to your Codecademy account on the website.
- Go to Account Settings → Manage Payments (or the Payment & plan tab).
- Select "I want to end my subscription" and confirm the cancellation.
- See Codecademy terms for details: Codecademy Terms.
Cancel via mobile apps (Apple / Google / Codecademy Go)
- iOS (App Store): Cancel in your Apple ID subscription settings; Apple handles billing and refunds. See a third-party guide: How to cancel on iOS.
- Android (Google Play): Cancel in Google Play subscription settings; Google handles billing and refunds. Guide: How to cancel on Google Play.
- Codecademy Go (iOS): In the app tap your profile → settings gear → you’ll be redirected to App Store subscriptions to cancel. See a guide: Codecademy Go cancellation.
What happens when you cancel
Access after cancellation
When you cancel a paid subscription on the web, access to Pro features typically continues until the end of the current billing period. Future renewals stop after cancellation.
Data and account status
Your account and progress usually remain intact as a free account after a paid plan ends. Personal data retention follows Codecademy’s terms and privacy policies.
Will I get a refund?
Official refund policy
Codecademy’s published policy states there are no refunds - neither full nor prorated - for subscriptions; cancellation only stops future billing.
See the official refund page for their stated policy: Codecademy Refund Policy.
Exceptions and third-party billing
- Codecademy may consider exceptions on a case-by-case basis if you contact their Help Center (per their policy page).
- Subscriptions bought through Apple or Google must follow those platform refund processes; the platform typically handles any refund requests.
- Some third-party sources mention unofficial refund approaches (e.g., chargeback requests); these are not official Codecademy policies: Unofficial chargeback information.
Codecademy plans and pricing
Notes about pricing
No official ZAR pricing for South Africa (2024/2025) is available from Codecademy or app listings in the verified sources.
Known public pricing is typically shown in USD on Codecademy; for exact local pricing contact Codecademy or check your app store.
Quick pricing reference
| Plan | Period (期間) | Price |
|---|---|---|
| Free | Always | Free |
| Pro (Individual) | Contact for pricing | Contact for pricing |
| Pro (Other / Team) | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off period
South African consumer law provides a 7-day cooling-off period for distance transactions such as online services, allowing cancellation without reason and a refund within 30 days.
This right may not apply if the digital service is considered fully performed or software has been opened/delivered.
How this affects Codecademy subscriptions
- Codecademy’s "no refunds" term may conflict with South African statutory rights for distance transactions in some circumstances.
- If you believe statutory rights apply, you can raise the issue with Codecademy support and reference South African consumer protection law.
- For official policy text from Codecademy, see: Codecademy Terms.
Customer experiences
Positive feedback
Many users praise Codecademy’s structured lessons, interactive exercises, and responsive customer support in individual reports.
Some users find the platform affordable and useful for building coding foundations and accessing industry talks.
Negative feedback
Common complaints include surprise auto-renewals, difficulty obtaining refunds, and billing errors or duplicate charges reported by some users.
Other criticisms cite declining depth in advanced lessons, UI bugs, and excessive promotional emails; see community reviews for examples: Trustpilot reviews.
Documentation checklist
What to gather before contacting support
- Account email and username used with Codecademy.
- Date of subscription purchase and the last billing transaction receipt.
- Proof of cancellation attempts (screenshots of Account Settings or app store subscription screens).
Additional helpful items
- Order or invoice numbers from payment provider (Apple/Google/bank).
- Any correspondence with Codecademy support (ticket numbers or emails).
Common mistakes
Not checking where you subscribed
Example: Trying to cancel on the Codecademy website when the subscription was purchased through the App Store or Google Play.
Always confirm whether billing is handled by Codecademy or a third party before cancelling.
Missing proof of cancellation or billing
Example: Failing to save receipts or screenshots can make a refund or dispute harder to resolve.
Keep records of cancellation confirmation screens and billing statements to support any claim.
Comparative recap
Quick comparison
| Platform | Cancel method | Refund availability | Where to request | Period (期間) |
|---|---|---|---|---|
| Web (Codecademy) | Account Settings → Manage Payments → "I want to end my subscription" | No refunds stated (case-by-case exceptions possible) | Codecademy Terms | Until billing period end |
| iOS (App Store) | Apple ID subscription settings | Handled by Apple; follow App Store refund process | iOS cancellation guide | Apple billing cycle |
| Android (Google Play) | Google Play subscription settings | Handled by Google; follow Play refund process | Android cancellation guide | Google billing cycle |
Notes
For the official refund stance see Codecademy’s help page: Refund Policy.
After cancelling
Actions to take immediately
- Save a screenshot or confirmation of the cancellation and any cancellation email from Codecademy.
- Monitor your bank or card statements for any unexpected charges after cancellation.
Where to get help
- Codecademy terms and account details: Codecademy Terms.
- Official refund policy and Help Center reference: Codecademy Refund Policy.
- Mobile cancellation guides: Cancel on App Stores and Codecademy Go guidance.
Address
Headquarters
Codecademy headquarters commonly cited address: 575 Broadway, 5th Floor, New York, NY 10012, United States.
Correspondence tips
If you need to send formal correspondence about billing, include account details, copies of receipts, and a clear statement of the requested remedy.
Keep a copy of all mailed or emailed documents and include tracking or delivery confirmation where possible.