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Cancel DOMESTIKA
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Domestika service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Domestika: Easy Method
What is Domestika
Overview
Domestika is an online learning platform focused on creative courses such as design, illustration, photography and advertising. Courses are taught by industry professionals and are available as one-time purchases or via a Domestika Plus subscription.
Who it’s for
Domestika suits creatives seeking self-paced instruction and professionals wanting portfolio or skills upgrades. South African users access the platform cross-border using web payments or in-app purchases through local app stores.
How to cancel Domestika
Web (credit card or PayPal) - course purchases
- Sign in to your Domestika account.
- Go to Orders and Course Management in your profile.
- Select "Request refund or exchange" within 14 calendar days of purchase.
iOS and Android app subscriptions
- iOS (App Store): You cannot cancel the subscription inside Domestika. Cancel via Apple ID subscription settings in the App Store.
- Android (Google Play): You cannot cancel inside Domestika. Cancel via Manage Subscription in Google Play.
Domestika Plus (web subscription)
- Log into your account and cancel the Plus subscription before the next scheduled charge.
- Cancellation takes effect at the end of the current paid period; no refund is issued if already charged.
What happens when you cancel
Access after cancellation
For Domestika Plus (web), cancelling preserves access until the end of the paid period, then access ends. For course purchases refunded on the web, access is revoked after refund is processed.
Renewal and billing
Subscription cancellations stop future renewals but do not reverse charges already billed. App-store subscriptions must be managed in the corresponding store to prevent future billing.
Data and account
Your Domestika account and purchase history normally remain available after cancellation unless you request account deletion. Course progress on refunded courses may be lost when access is revoked.
Will I get a refund?
General refund rules (web)
- Direct course purchase (web): Full refund available within the first 14 calendar days; access is revoked after refund.
- Courses bought with Domestika Plus credits: Exchange allowed within 14 days, but no refunds are issued for credit-based purchases.
Subscriptions and in-app purchases
- Domestika Plus subscriptions, trials and renewals purchased on the web are non-refundable; there is no 14-day right of withdrawal once immediate access is used.
- In-app purchases (iOS/Android): Refund requests must be handled through Apple or Google respectively; Domestika cannot directly refund those purchases.
Domestika plans and pricing
Current local app pricing
App-based pricing can differ from web pricing and is set by each app store for South Africa. Check your App Store or Google Play for the most current local price before purchasing.
Pricing table
| Plan | Price (ZAR) | 期間 | Features |
|---|---|---|---|
| Plus - 1 Month (iOS App Purchase) | R399.99 | 月額 | Access to Domestika Plus via App Store; app-based pricing |
| Web course purchases | Pricing in USD on web | N/A | One-time course access; price varies by course |
Your consumer rights in South Africa
Cooling-off and statutory rights
South Africa’s Consumer Protection Act includes a 5-business-day cooling-off period for direct marketing purchases in some cases. However, digital content and cross-border services are treated differently under the law.
Applicability to Domestika users
Because Domestika operates as a cross-border digital service and is not a South African entity, local statutory protections may not apply in the same way.
Therefore, Domestika’s posted refund and cancellation policies are the primary applicable terms for South African users.
Customer experiences
Positive feedback
- Some users praise specific creative courses and specialisations as highly useful for professional development.
- Positive reviews highlight course quality and instructor expertise.
Negative feedback
- Many users report unexpected subscription charges after inexpensive course purchases and difficulty obtaining refunds.
- Recurring complaints describe trial setups that convert into paid annual Plus subscriptions without clear notice or consent.
Documentation checklist
What to gather before contacting support
- Order number or receipt for the purchase or subscription charge.
- Payment method and date(s) charged (credit card, PayPal, App Store, Google Play).
- Screenshots of charges, subscription screens, or confirmation emails.
How to submit your request
- Use Orders and Course Management in your Domestika profile for web refunds or exchanges within 14 days.
- For App Store or Google Play purchases, submit refund requests to Apple or Google following their support flows.
Common mistakes
Cancellation mistakes
Assuming you can cancel an App Store or Google Play subscription inside Domestika is a common error. iOS and Android subscriptions must be cancelled inside the respective app stores.
Refund request mistakes
Missing the 14-calendar-day window for web course refunds or confusing purchases made with Plus credits (exchange only, no refund) can lead to rejected refund claims.
Comparative recap
Summary table
| Platform | How to cancel | Refund possibility | 期間 |
|---|---|---|---|
| Web (credit card or PayPal) | Orders and Course Management → "Request refund or exchange" | Full refund within 14 calendar days for direct course purchases | N/A |
| iOS App (App Store) | Cancel via Apple ID subscription settings in the App Store | Refunds handled by Apple; contact Apple support | N/A |
| Android App (Google Play) | Cancel via Manage Subscription in Google Play | Refunds handled by Google; contact Google Play support | N/A |
| Domestika Plus (Web) | Log into account and cancel before next charge; effect at period end | Non-refundable once charged; no 14-day withdrawal for active access | 月額 (if monthly) |
Key takeaways
- Use the platform where you originally purchased to manage cancellations and refunds.
- Web course purchases have a 14-day refund window; subscriptions and in-app purchases follow separate rules.
After cancelling
Immediate next steps
- Confirm cancellation in your account or the app store and keep screenshots or confirmation emails.
- Monitor your payment method for any unexpected charges and save receipts.
If you still have issues
If a refund is not granted or a charge persists, escalate by providing your documentation when contacting Domestika support through your account. For in-app purchases, contact Apple or Google Play support with evidence.
Address
Company address
Domestika Inc., 2001 Addison St., Suite 300, Berkeley, CA 94704, United States.
Support channels
Use your Domestika account support options (Orders and Course Management for web purchases). For App Store or Google Play purchases, contact the respective store support teams.