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Cancel GAUTHMATH
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Gauthmath service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Gauthmath: Easy Method
What is Gauthmath
Overview
Gauthmath is a mobile-first online education service that provides step-by-step math problem solutions. Users upload a photo of a problem and receive AI-generated solutions and access to tutors for explanations.
Main features
Features commonly offered include quick problem recognition, step-by-step explanations, a free tier or trial, and paid subscription plans with additional benefits such as unlimited answers and tutor access.
How to cancel Gauthmath
Cancel via the Gauthmath website (Web)
- Log into your Gauthmath account.
- Go to Privacy & Settings or Account Settings.
- Open Premium Services, Billing, or Subscriptions and find your active subscription.
- Choose Cancel Auto-renewal before the period ends; you keep access until the end of the paid period.
Cancel via mobile platforms (iOS and Android)
- iOS (App Store): On your iPhone go to Settings → your Apple ID → Subscriptions → select Gauthmath → tap "Cancel Subscription" and confirm.
- Android (Google Play): Open the Google Play Store → Menu/Profile → Subscriptions → select Gauthmath → tap "Cancel Subscription" and follow prompts.
What happens when you cancel
Access after cancellation
Cancelling stops automatic renewal but does not immediately end access. You retain access to paid features until the end of your current billing period.
Account and data
Your account and any content you uploaded (problem images, chat history) normally remain unless you delete the account. Cancellation generally affects billing only, not stored data.
Will I get a refund?
Refunds for web purchases
For purchases made directly on the Gauthmath website there are no pro‑rata refunds for mid‑period cancellations. You keep access until the paid period ends but will not receive money back.
Refunds for App Store and Google Play purchases
For purchases made through Apple or Google Play you must request refunds through Apple’s or Google Play’s refund systems. Gauthmath defers to those platforms and cannot override their decisions.
Gauthmath plans and pricing
Pricing accuracy
The following prices reflect South African iOS in-app purchase listings and are presented in ZAR where provided. Android pricing may differ by device and region.
Available plans (South Africa)
| Plan | Price (ZAR) | 期間 (period) | Features |
|---|---|---|---|
| Free Trial (for new users) | R249.99 | One-time | Introductory access before subscription |
| Gauth PLUS (Monthly) | R99.99 | Monthly | Unlimited answers, tutor access, ad-free, extended resources |
| Quarterly Subscription | R249.99 | Quarterly | Same benefits as monthly, billed every three months |
| Ticket for Online Tutor | R39.99 | Per ticket | Single live tutor session |
| Tickets Package | R599.99 | Package | Multiple tutor session tickets |
| Ticket Package (small) | R119.99 | Package | Smaller bundle of tutor tickets |
| Point Package | R149.99 | Package | In-app points for specific uses |
Your consumer rights in South Africa
General position
Gauthmath’s publicly available terms do not state an explicit 14‑day cooling‑off or full refund policy for online subscriptions. There is no automatic right to a 14‑day full refund documented by the provider.
Practical steps and exceptions
- For web purchases, cancellation stops renewal but does not trigger a pro‑rata refund.
- For App Store/Google Play purchases, use Apple’s or Google’s refund channels and policies.
- Where services are defective or misrepresented, South African consumer protection channels (such as your payment provider) may offer remedies; outcomes vary by case.
Customer experiences
Positive feedback
Many users praise Gauthmath for fast, convenient step‑by‑step explanations and problem recognition. Users often note it is easy to use by submitting a photo of the problem.
Negative feedback
Common complaints include unexpected charges during or after free trials, difficulties cancelling, inconsistent AI responses, and reports of poor support response to billing issues.
Documentation checklist
Before you request cancellation or a refund
- Account email and username used with Gauthmath.
- Transaction ID, receipt or in‑app purchase confirmation (from Apple/Google or web receipt).
- Dates: purchase date, trial start/end date, and charge date(s).
Supporting evidence to include
- Screenshots of subscriptions page showing active subscription or lack of cancel button.
- Copies of email receipts and any correspondence with Gauthmath support.
- Bank or card statements showing the charge (if disputing with your payment provider).
Common mistakes
Assuming deleting the app cancels subscription
Deleting the Gauthmath app from your device does not cancel a subscription. You must cancel through the website, Apple Subscriptions, or Google Play Subscriptions as applicable.
Missing the confirmation step
Users sometimes begin cancellation but do not confirm the final prompt in Apple or Google flows. Always check the subscriptions page afterward to ensure the status changed to "Cancelled" or "Will not renew."
Comparative recap
At-a-glance comparison
| Platform | How to cancel | Refund route | 期間 (note) |
|---|---|---|---|
| Web (Gauthmath site) | Account → Privacy & Settings → Subscriptions → Cancel auto‑renewal | No pro‑rata refunds; access until end of paid period | Access until billing period end |
| App Store (iOS) | iPhone Settings → Apple ID → Subscriptions → Gauthmath → Cancel | Request refund via Apple’s system (Apple decides) | Access until billing period end |
| Google Play (Android) | Google Play Store → Profile → Subscriptions → Gauthmath → Cancel | Request refund via Google Play (Google decides) | Access until billing period end |
Key takeaway
Cancel in the same channel where you purchased. Refund chances differ by platform and policy; cancellation mainly prevents future billing.
After cancelling
Check your account and receipts
Confirm the subscription status in your account or device subscription settings, and keep receipts and screenshots in case you need to dispute future charges.
Next steps if you are charged after cancelling
- Contact Gauthmath support with your receipts and screenshots.
- For App Store/Google Play charges, open a refund request through Apple or Google Play and attach supporting evidence.
- If unresolved, contact your bank or card issuer to discuss a possible chargeback, using your documentation.
Address
Registered address (corporate)
1 Raffles Quay #26-10, Singapore 048583.
Support contact
For billing or account support, use the in-app or website support options associated with your account. Keep your transaction details handy when contacting support.