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Cancel KODEKLOUD
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Kodekloud service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Kodekloud: Easy Method
What is Kodekloud
Overview
Kodekloud is an online education platform focused on practical DevOps and cloud skills, offering hands-on labs, courses and learning paths for technologies like Kubernetes, Docker and AWS.
The platform combines video lessons, interactive labs and play environments to help learners build job-ready skills through practice-led training.
Audience
Kodekloud serves individual learners, professionals upskilling in cloud/DevOps, and teams via business plans with seat-based pricing and admin tools.
Offerings range from Standard student-style plans to Pro, AI and Business team subscriptions with differing features and playground access.
How to cancel Kodekloud
Cancel via the web (direct subscription)
- Log into your KodeKloud account.
- Go to Account Settings → Subscription Plans → Manage Subscriptions.
- Click “Cancel subscription” to stop renewal; access remains until the end of the current billing period.
- Reference: How to cancel the subscription.
Cancel via mobile app stores
- iOS (App Store): Cancel subscriptions in your Apple ID subscription settings; you cannot cancel in-app via KodeKloud.
- Android (Google Play): Cancel in the Google Play Store → Subscriptions; cancellation must be handled through Google Play.
- Guidance summary: Mobile cancellation details.
What happens when you cancel
Access after cancellation
If you cancel a web subscription, your access continues until the end of the current billing period. You retain course and lab access for that paid time.
For App Store or Google Play subscriptions, cancellation ends renewals in the store; access usually continues until the current paid period finishes.
Account and data
Your account and learning progress typically remain available after cancellation, subject to KodeKloud account policies and any further user actions.
If you need full account deletion or data export, contact support to confirm available options and any required steps.
Will I get a refund?
Web purchases: KodeKloud refund policy
KodeKloud offers a 30-day money-back guarantee for web subscriptions. You must request a refund within 30 calendar days from the subscription start.
Request a refund via email (support@kodekloud.com) or the site live chat. See KodeKloud terms: Business Terms of Service.
Exceptions, limits and processing
- No refunds for subscription renewals or cancellations after the first 30 days.
- Refunds are limited to one per user (fair-usage / one-time refund rule).
- Refund amounts are net of any processing or currency-conversion fees and may take 7 - 15 business days to appear depending on your bank.
- For details on how to request: How to request a refund.
Kodekloud plans and pricing
Pricing overview
Below are the common KodeKloud plans and USD pricing (as listed by KodeKloud). Exact ZAR amounts depend on the exchange rate and payment processor at checkout.
Contact support if you need exact local-currency pricing or invoice details.
Plans table
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Standard | USD 15/month or USD 180/year | Monthly / Annual | All Standard Courses; All Hands-on Labs; 30-Day Money-Back Guarantee |
| Pro | USD 21/month or USD 250/year | Monthly / Annual | All Standard features; All PRO courses; 60+ DevOps Playgrounds; 3 Cloud Playgrounds |
| AI | USD 29/month or USD 342/year | Monthly / Annual | All Pro features; AI Assisted Labs; Personalized AI Tutor; AI KodeKey |
| Business (per seat) | USD 28/month or USD 330/year per seat (minimum 2 seats) | Annual billing (per seat) | Everything in PRO & AI; Team dashboard; Learning tracker; Priority support |
Your consumer rights in South Africa
How KodeKloud policy relates to SA rights
KodeKloud’s refund policy is contract-based and specifies a 30-day money-back guarantee for web purchases.
The published policy does not reference South African consumer statutes or a statutory 14‑day cooling-off right.
Practical implications for South African users
- If you are outside the 30-day window, the official policy states you are ineligible for refunds regardless of local consumer-protection statutes.
- Business or enterprise subscriptions are treated as strictly non-refundable per available summaries.
- If you believe local law provides additional rights, consider seeking independent local consumer advice; contact KodeKloud support to discuss your case.
Customer experiences
Positive feedback
- Users on review platforms praise hands-on labs, well-explained courses and responsive support for learning DevOps and cloud skills.
- Capterra reviews for South Africa highlight practical lab sessions, clear learning paths and good value for money for many learners.
Negative feedback
- Some reviews report slow or unstable labs and occasional UI/search navigation issues after updates.
- Other feedback includes outdated content in parts of some courses and restrictive sandbox environments for certain labs.
- See user reviews: Capterra (South Africa) and GetApp South Africa.
Documentation checklist
What to gather before cancelling
- Account email and username used for KodeKloud.
- Subscription ID, order confirmation, or payment receipt (screenshot/PDF).
- Date of subscription start and billing period details.
What to include when requesting a refund
- Clear refund request message, with reason and refund method preference if applicable.
- Attach payment proof and any screenshots demonstrating issues (if the refund is for service problems).
- Send requests to support@kodekloud.com or use site live chat as noted in the refund guidance: Requesting a refund.
Common mistakes
Not cancelling via the correct platform
Users sometimes attempt to cancel an App Store or Google Play subscription from the KodeKloud website. Mobile-store subscriptions must be cancelled through Apple or Google.
Always verify where you purchased the subscription before following cancellation steps to avoid missed cancellations and unexpected renewals.
Missing the 30-day refund window
A frequent error is assuming refunds apply after the 30-day guarantee; KodeKloud’s policy disallows refunds for renewals or cancellations beyond the first 30 days.
For timely refunds, prepare documentation and contact support within the 30-day window via the specified channels.
Comparative recap
Quick comparison
| Purchase method | How to cancel | Refund eligibility | Access after cancel |
|---|---|---|---|
| Web (kodekloud.com) | Account Settings → Subscription Plans → Manage Subscriptions → Cancel | 30-day money-back guarantee if requested within 30 days via support@kodekloud.com | Access continues until the end of the current billing period |
| iOS (App Store) | Cancel via Apple ID subscription settings (App Store) | Refunds subject to Apple’s App Store policies; contact Apple for refund requests | Access generally continues until the end of the purchased period |
| Android (Google Play) | Cancel via Google Play Store → Subscriptions | Refunds subject to Google Play policies; contact Google for refunds | Access generally continues until the end of the purchased period |
Notes on the table
The table reflects KodeKloud’s stated web refund policy and platform-specific cancellation requirements.
For store purchases, refer to the respective store’s support if you need refunds or dispute a charge.
After cancelling
Next steps
- Keep your confirmation of cancellation and any refund correspondence for your records.
- Monitor your bank or card statement for refunds (allow 7 - 15 business days for processing).
Helpful links and support
- How to cancel the subscription: support.kodekloud.com - cancel
- How to request a refund: support.kodekloud.com - refund
- Terms of Service (billing/refund terms): kodekloud.com - business terms
- User reviews and experiences: Capterra (ZA) and GetApp (ZA).
Address
Corporate address
Zaurac Technologies Pte. Ltd., 14 Robinson Road #08‑01A, Far East Finance Building, Singapore 048545.
Support contact
For cancellations and refund requests, contact: support@kodekloud.com or use the site live chat as indicated on KodeKloud help pages.