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Servicio de cancelación N°1 en Chile
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Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Kumon.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para :
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables ;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Advertencia importante sobre las limitaciones del servicio
En aras de la transparencia y prevención, es esencial recordar las limitaciones inherentes a todo servicio de envío desmaterializado, incluso cuando está sellado con fecha y hora, rastreado y certificado. Las garantías se refieren al envío y la prueba técnica, pero nunca al comportamiento, la diligencia o las decisiones del destinatario.
Atención, Postclic no puede:
- garantizar que el destinatario reciba, abra o tome conocimiento de su e-correo.
- garantizar que el destinatario trate, acepte o ejecute su solicitud.
- garantizar la exactitud o completitud del contenido redactado por el usuario.
- garantizar la validez de una dirección errónea o no actualizada.
- impedir una contestación del destinatario sobre el alcance jurídico del correo.
Cancellation Kumon: Easy Method
What is Kumon South Africa
Overview
Kumon South Africa is part of the global Kumon franchise offering self‑paced Maths and English programmes for learners aged about 3 - 18. The method focuses on daily worksheets to develop independent study skills and incremental mastery.
Scope of services
Centres across South Africa enrol students for one or more subjects (Maths or English) and charge per subject with a one‑off registration fee in many centres. Programme delivery is centre‑based and may include online tools managed locally.
How to cancel Kumon South Africa
Primary cancellation steps
- Prepare a written cancellation notice - many centres require a cancellation form submitted via the MyKumon portal or a signed letter delivered to the local centre.
- Provide at least 30 days’ written notice so termination becomes effective at the end of the notice month.
- Confirm receipt with the centre in writing and keep a copy of the acknowledgement for your records.
Alternative and subscription‑style cases
- If you skip the 30‑day notice, billing will typically continue for the next month even if the student stops attending.
- For subscription‑style products related to Kumon, a full refund may be available only if cancelled within 7 days of purchase; after that you generally stop future charges but do not receive prorated refunds.
For a practical how‑to overview, see guidance compiled here: How to cancel Kumon.
What happens when you cancel
Access and classes
When cancellation is accepted, access to centre sessions and any centre‑managed online tools typically continues until the end of the paid month or the end of the 30‑day notice period.
Make arrangements to collect or return any study materials before your final date to avoid disputes about item condition or loss.
Billing, records and data
Billing usually continues through the notice period; if notice is not provided in time, the next monthly fee can be charged regardless of attendance.
Kumon centres process personal information under privacy rules; if you have unresolved data issues you may refer to the privacy policy and POPIA guidance.
Will I get a refund?
Tuition and month‑to‑month fees
Tuition already paid for the current month is generally non‑refundable even if you cancel mid‑month. This is a common centre policy.
If you miss the required written notice, you should expect the next month’s fee to be charged.
Deposits and exceptions
- Deposits may be refundable only after meeting specific conditions: providing a full calendar month’s written notice, completing any minimum enrolment term (often stated by the centre), returning all materials in good condition, and settling outstanding balances.
- Subscription‑style or digital products may allow a full refund only within a short cooling‑off window (for some products, reported as 7 days); after that refunds usually stop future charges but are not prorated.
For example guidance on refund timing and subscription exceptions, see: Subscription and refund notes.
Kumon South Africa plans and pricing
Representative centre prices
The table below lists representative registration and monthly fees reported from several South African Kumon centres. Each subject (Maths or English) is typically charged separately.
How prices are applied
Actual fees vary by centre and may change. Confirm current pricing and any one‑time registration fee directly with your chosen centre before cancelling or enrolling.
| Plan | Price | Period (期間) | Features |
|---|---|---|---|
| Kumon Linden (Johannesburg) | R850.00 one‑off; R1 070.00/month per subject | One‑off / Monthly | Maths or English subject |
| Kumon Mountain View (Pretoria) | R650.00 one‑off; R760.00/month per subject | One‑off / Monthly | Maths or English subject |
| Kumon Glenwood (Durban) | R450.00 one‑off; R880.00/month per subject | One‑off / Monthly | Maths or English subject |
| Kumon KwaDukuza (Stanger) | R500.00 one‑off; R730.00/month per subject | One‑off / Monthly | Maths or English subject |
| Kumon Boskruin (Randburg) | R900.00 one‑off; R1 150.00/month per subject | One‑off / Monthly | Maths or English subject |
| Kumon River View (Witbank) | R450.00 one‑off; R650.00/month per subject | One‑off / Monthly | Maths or English subject |
| Kumon Kloof (Durban‑Kloof) | R500.00 one‑off; R850.00/month per subject | One‑off / Monthly | Maths or English subject |
These amounts are representative of centre‑level pricing reported across South Africa; contact your centre for exact current fees.
Your consumer rights in South Africa
Privacy and data protection (POPIA)
Under POPIA, consumers have rights about how Kumon handles personal data, including rights to access, correction, and to lodge complaints with the Information Regulator.
If a privacy issue is not resolved within 30 days you may escalate it to the regulator. See Kumon’s privacy statements for details: Kumon privacy policy (Namibia / regional).
Refunds and the Consumer Protection Act
- The Consumer Protection Act provides statutory protections, and for some transactions a 14‑day cooling‑off period may apply.
- Kumon centre policies (non‑refundable tuition, required notice, conditional deposit returns) can limit practical refunds unless they conflict directly with statutory rights.
- If you believe a centre policy breaches the CPA, you can seek redress through a consumer protection office or legal advice.
Customer experiences
Positive feedback
Some South African centre testimonials praise dedicated staff, measurable academic gains, and improved confidence and study habits in learners.
For centre‑level examples, see local centre pages and published testimonials: Kumon Westville South and the national site: Kumon South Africa.
Negative feedback
Online reviews internationally and in South Africa report concerns such as repetitive worksheets, rigid methods, and difficulty obtaining refunds or deposit returns on cancellation.
For representative review collections, see community and review platforms: Sitejabber reviews and aggregated feedback on: Trustpilot.
Documentation checklist
What to prepare
- Written cancellation notice or completed cancellation form with student full name and enrolment details.
- Proof of payment (receipts) for recent fees and deposit documentation.
- Any materials or workbooks issued by the centre for return.
Where to deliver documents
- Submit the cancellation form via the MyKumon portal or deliver the signed notice to your local Kumon centre.
- Request a written acknowledgement of receipt and keep a copy for your records.
- For procedural guidance see: cancellation steps.
Common mistakes
Missing the required notice period
A frequent error is not providing written notice at least 30 days before the intended stop date. If you fail to give timely notice, the next month’s fee is usually charged.
Always confirm the centre’s required notice period in writing when you enrol to avoid surprises.
Not returning materials or not settling balances
Failing to return issued materials or to clear outstanding charges can result in forfeited deposits or withheld refunds. Centres commonly require materials to be returned in good condition.
Get a signed receipt when you return items and settle accounts before your final date.
Comparative recap
Quick comparison table
| Item | Kumon SA policy | What you should do | Period (期間) |
|---|---|---|---|
| Cancellation notice | Written notice required; typically 30 days | Submit signed form or letter and request acknowledgement | 30 days |
| Tuition refund | Generally non‑refundable for the current month | Plan end dates to avoid extra month charges | No refund |
| Deposit return | Conditional on notice, minimum term, return of materials | Meet centre conditions and keep proof of returns | Varies |
| Subscription products | Some allow full refund only within short window | Cancel immediately if within the refund window | 7 days (reported) |
How to read this table
This table summarises typical centre practices and recommended customer actions. Always confirm specific terms with your centre in writing.
After cancelling
Follow‑up checklist
- Obtain a written confirmation of cancellation and final account statement from the centre.
- Return all materials and request a signed receipt confirming condition and date of return.
- Monitor your bank or card statements to ensure no unauthorised charges after the agreed termination date.
Helpful links
- Kumon South Africa (official site)
- How to cancel Kumon (guide)
- Cancellation & refund letter examples
- Kumon privacy policy (regional)
- Sitejabber reviews | Trustpilot
Address
Headquarters (confirmed)
Kumon Education South Africa headquarters (reported contact): 132 Jan Smuts Avenue, Parkwood, Gauteng, 2193, South Africa.
Local centre example
Individual centres operate locally (for example Craighall, Linden, Westville South). Confirm your centre’s postal or delivery address when submitting cancellation documents.