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Serviço de cancelamento N.º 1 em Portugal
4.9Calculated on 5.6K reviews
Notifico através desta a minha decisão de pôr termo ao contrato relativo ao serviço Learn2Trade.
Esta notificação constitui uma vontade firme, clara e inequívoca de cancelar o contrato, com efeito na primeira data possível ou de acordo com o prazo contratual aplicável.
Solicito que tome todas as medidas úteis para:
– cessar toda a faturação a partir da data efetiva de cancelamento;
– confirmar-me por escrito a boa tomada em conta deste pedido;
– e, se for o caso, transmitir-me o extrato final ou a confirmação de saldo.
Este cancelamento é-lhe dirigido por correio eletrónico certificado. O envio, a datação e a integridade do conteúdo estão estabelecidos, o que faz dele um escrito comprovativo que responde às exigências da prova eletrónica. Dispõe portanto de todos os elementos necessários para proceder ao tratamento regular deste cancelamento, de acordo com os princípios aplicáveis em matéria de notificação escrita e de liberdade contratual.
De acordo com as regras relativas à proteção de dados pessoais, solicito também:
– que elimine todos os meus dados não necessários às suas obrigações legais ou contabilísticas;
– que encerre qualquer espaço pessoal associado;
– e que me confirme a eliminação efetiva dos dados segundo os direitos aplicáveis em matéria de proteção da vida privada.
Conservo uma cópia integral desta notificação assim como a prova de envio.
Aviso importante sobre os limites do serviço
Num espírito de transparência e prevenção, é essencial relembrar os limites inerentes a qualquer serviço de envio desmaterializado, mesmo quando é datado, rastreado e certificado. As garantias incidem sobre o envio e a prova técnica, mas nunca sobre o comportamento, a diligência ou as decisões do destinatário.
Atenção, Postclic não pode:
- garantir que o destinatário receba, abra ou tome conhecimento do seu correio eletrónico.
- garantir que o destinatário trate, aceite ou execute o seu pedido.
- garantir a exatidão ou a integralidade do conteúdo redigido pelo utilizador.
- garantir a validade de um endereço errado ou não atualizado.
- impedir uma contestação do destinatário sobre o alcance jurídico do correio.
Cancellation Learn2Trade: Easy Method
What is Learn2Trade
Overview
Learn2Trade is an online education and signals service that offers trading tutorials, webinars and paid signal alerts for forex and cryptocurrency markets.
Subscribers typically gain access to Telegram signals, educational content and various membership tiers depending on the plan.
Service scope
The platform combines course material with real-time trading signals intended to help members place trades.
Information about legal jurisdiction and local South African support is limited in third‑party reports and official contact channels.
How to cancel Learn2Trade
General cancellation method (reported)
Independent reviews indicate Learn2Trade does not allow users to disable auto‑renewal from a self‑service dashboard.
Reports say cancellation requires sending an email that includes personal/account information to the provider.
Step-by-step cancellation steps
- Prepare your account details: name, email used to subscribe, transaction date and payment method.
- Send a cancellation request by email to the contact address shown on your purchase receipt or account communications.
- Include a clear statement that you want to cancel the subscription and stop automatic renewals.
- Keep a copy of your sent email and any reply as evidence.
- If no reply, contact your bank or card provider to discuss a stop on future automatic charges or a chargeback.
What happens when you cancel
Access to services
Sources are unclear whether access ends immediately on cancellation or continues until the paid period expires.
Reports also do not consistently state whether members are removed from private Telegram groups right away.
Renewals and account data
Cancellation requests should stop future billing if processed, but users report inconsistent outcomes.
Always request written confirmation of cancellation and retain any correspondence for disputes.
Will I get a refund?
Reported refund behaviour
Some replies on review sites suggest refunds may be offered for subscriptions used less than 30 days, but practices vary.
Multiple user complaints describe refund requests denied or only partially honoured, often citing internal policy reasons.
What to expect and exceptions
- Ask for a refund in the same email as your cancellation; state the reason and the date of first use.
- Be aware refunds appear more likely for recent subscriptions (reported under 30 days) and are not guaranteed.
- If you were charged multiple times, expect the company to sometimes refund only the most recent charge, per complaints.
- Keep payment receipts - your bank may require them for chargeback attempts.
For user reviews about refunds, see Trustpilot reviews.
Learn2Trade plans and pricing
Pricing availability
No verified public price list was available from the reviewed sources used for this guide.
Contact Learn2Trade directly for current pricing or refer to your purchase confirmation for exact charges.
Contact for pricing
| Plan | Price | Period |
|---|---|---|
| Contact for pricing | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Warranty and cooling-off
South African consumers generally have a six‑month implied warranty on digital goods if they are defective or not as described.
Whether you have a 14‑day cooling‑off right depends on how the service is classified under the Consumer Protection Act and the seller's stated terms.
If refunds are refused
- If the provider refuses a refund, request written reasons and keep evidence of service delivery or lack thereof.
- Consider asking your bank or card issuer about a chargeback if the service was not delivered or is materially different to what was promised.
- If necessary, raise a complaint with the National Consumer Commission or seek legal advice in South Africa.
Customer experiences
Positive reports
Some users praise Telegram alerts as fast and useful and say signals helped improve their trading performance.
These positive reviews note quicker trade entry information compared with doing independent market monitoring.
Negative reports
Frequent complaints include failure to receive any signals despite joining a VIP plan and being charged multiple times.
Users also report poor customer service, denied refunds, and signal performance that some describe as low accuracy.
For firsthand user reports, see Trustpilot reviews.
Documentation checklist
What to gather
- Payment receipts or bank/card statements showing the charge(s).
- A copy of your subscription confirmation and any welcome emails.
- Correspondence with Learn2Trade (emails, chat logs) and screenshots of membership status.
How to present your case
- Include dates, transaction IDs and a concise request (cancel + refund if desired).
- Send a clear deadline for a reply (for example, 14 days) and state you will contact your bank if unresolved.
- Keep records of delivery attempts and any replies from the provider.
Common mistakes
Typical errors
Failing to keep payment receipts or the original order email makes disputes harder to prove and resolve.
Assuming cancellation is immediate without written confirmation is another frequent error.
How to avoid them
Always save transaction evidence and request explicit written confirmation of cancellation and any refund agreement.
If no response, escalate quickly to your payment provider rather than waiting indefinitely.
Comparative recap
Summary table
| Feature | Learn2Trade (based on reviews) |
|---|---|
| Cancellation ease | Reportedly requires emailing provider; no self‑service auto‑renew switch |
| Refund likelihood | Mixed - some recent subscriptions refunded; many complaints of denied or partial refunds |
| Customer service | Multiple reports of slow, vague or non‑responsive support |
| Signal reliability | Mixed - some users report improved trading; others report low accuracy and losses |
Notes on comparison
This recap is drawn from user reviews and third‑party reports and does not replace official terms provided by Learn2Trade.
Outcomes can vary by account, time of purchase and individual interactions with the company.
After cancelling
Immediate next steps
- Request written confirmation that your subscription and auto‑renewal have been cancelled.
- Monitor your bank or card statements for further charges for at least one billing cycle.
If problems persist
- Contact your bank or payment provider to discuss blocking future charges or initiating a chargeback.
- Collect all documentation and consider filing a complaint with the appropriate South African consumer authorities.
- See user experiences for additional context: Trustpilot reviews.
Address
Published contact address
Available company address (as listed in some public profiles): Office 1/2373, Quantum House, 75 Abate Rigord Street, Malta.
This address may not indicate local South African operations or a dedicated support office.
Notes and caution
Because public contact details and response practices vary, rely on written communications and bank records when disputing charges.
If you cannot resolve issues directly, escalate to your payment provider or local consumer protection authorities in South Africa.