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Cancel LEARNWORLDS
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Cancellation service #1 in South Africa
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Learnworlds service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Learnworlds: Easy Method
What is LearnWorlds
Overview
LearnWorlds is an online education platform that allows creators and businesses to build, host and sell courses. It provides tools for interactive video, assessments, custom branding and course monetisation.
Who uses it
Individuals, trainers and organisations use LearnWorlds to run subscription academies, sell single courses and manage learners. It operates on a subscription model with tiered plans and transaction rules.
How to cancel LearnWorlds
Cancel via web (self‑service)
- Log in to your LearnWorlds account.
- Go to My Account → Account & Billing → Subscriptions.
- Click "Cancel subscription" and follow the popup instructions.
- Confirm the cancellation when prompted to finalise.
Cancel via mobile or other channels
- Mobile app cancellations cannot be completed in‑app; send a support ticket or an email to LearnWorlds support requesting cancellation.
- If you purchased through App Store or Google Play, LearnWorlds documentation does not list an in‑app cancellation path; support intervention may be required.
What happens when you cancel
Access and billing
Cancellation takes effect at the end of your current billing cycle. You retain access to your academy and paid features until that date.
Auto‑renewal will be stopped at the end of the billing period; you will not be charged after the cycle in which you cancelled.
Data and learners
Your course content, learner records and site settings remain available until the subscription expires. Export any data you need before the end of access.
If you plan to relaunch or migrate, prepare a plan for user re‑enrolment and export of certificates and reports before cancellation takes effect.
Will I get a refund?
Standard refund position
Refunds are not automatic on cancellation; they depend on timing, local consumer rights and any contractual provisions under LearnWorlds Terms.
EU consumers are generally afforded a cooling‑off right under law; LearnWorlds documents an extended limited cancellation window instead (see exceptions below).
Exceptions and contractual remedies
- EU consumers: LearnWorlds offers an extended cancellation right - contact them within 30 days of subscription start, or within 15 days of an auto‑renewal, per their Terms.
- Faults or misdescription: Full or partial refunds may be issued if the platform is significantly faulty, misdescribed, or materially changed; refunds are to be paid within 14 calendar days to the original payment method after acknowledgement.
- Mobile purchases: If purchased through App Store/Play, refunds are also governed by the store’s policies and may require contacting the store.
LearnWorlds plans and pricing
Summary of common plans
LearnWorlds pricing is listed in USD on their site; approximate ZAR conversions are shown below using an indicative exchange rate. Actual billing depends on the payment gateway conversion at time of charge.
Notes on pricing
- Prices below are approximate and converted to ZAR for South African reference.
- LearnWorlds does not publicly list South Africa‑specific ZAR pricing; the platform bills in USD.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Starter | ≈R522/month (monthly), ≈R432/month (annual) | 月額 / 年間 | USD‑based pricing; includes $5 per course sale transaction fee |
| Pro Trainer | ≈R1,782/month (monthly), ≈R1,422/month (annual) | 月額 / 年間 | USD‑based pricing; no transaction fees |
| Learning Center | ≈R5,382/month (monthly), ≈R4,482/month (annual) | 月額 / 年間 | USD‑based pricing; white‑label, interactive video, custom domain |
Your consumer rights in South Africa
What LearnWorlds materials state
LearnWorlds’ terms refer to EU consumer cooling‑off rights and offer an extended limited cancellation window for EU consumers.
Their public materials do not cite South Africa‑specific consumer entitlements or processes.
Practical advice for South African consumers
- Check your payment method (credit card, PayPal, Stripe) for chargeback or refund options if you cannot resolve the issue with LearnWorlds.
- Keep records: invoices, payment receipts, subscription IDs and correspondence in case you invoke local consumer protection bodies or your bank.
Customer experiences
Positive feedback
- Users praise course migration ease, flexibility, customisation and all‑in‑one academy functionality.
- Reviewers note helpful, responsive support and affordability with useful marketing and pedagogical templates.
- Individual users reported time savings after adopting the platform.
Negative feedback
- Some users criticise the mobile app pricing as too high.
- Reports exist of poor or slow customer service and policy‑only responses in certain cases.
- Community reports note long‑running feature bugs, lack of transparency and vendor lock‑in issues for Stripe subscriptions when transferring businesses.
Documentation checklist
Before contacting support
- Account email and username associated with the subscription.
- Subscription ID, plan name, billing cycle start and renewal dates.
- Invoice(s) or receipts and payment method used (card last four digits, PayPal email).
Evidence to include with a cancellation/refund request
- Screenshots of billing page, subscription page and any error messages.
- Summary of the issue, timeline and desired outcome (cancel only, refund, data export).
- Support ticket IDs or prior correspondence, if any.
Common mistakes
Assuming immediate access loss
Many users expect immediate termination of access after cancelling. In fact, cancellation takes effect at the end of the billing cycle and access continues until then.
Plan your content export and learner communications before access ends.
Not checking purchase channel
Purchases made via App Store or Google Play may require the store’s refund process; contacting LearnWorlds alone may not be sufficient.
Also, attempting to cancel only in an app when the platform requires web or support cancellation can delay the process.
Comparative recap
Side‑by‑side summary
The table below highlights key differences to help decide which plan fits your needs.
How to use this table
- Match expected monthly enrolments and feature needs (white‑label, transaction fees, custom domain).
- Consider total cost including payment processor conversions and any transaction fees.
| Plan | Approx. ZAR Monthly | Best for | Transaction fee |
|---|---|---|---|
| Starter | ≈R522 | Small creators testing courses | $5 per course sale |
| Pro Trainer | ≈R1,782 | Growing trainers who need no transaction fees | No platform transaction fee |
| Learning Center | ≈R5,382 | Organisations needing white‑label and scale | No platform transaction fee |
After cancelling
Export and backup
- Export learner lists, course content, certificates and reports before your access ends.
- Download invoices and proof of payment for your records.
Contact and next steps
- If you need a refund or dispute a charge, contact LearnWorlds support and provide the documentation checklist items.
- If you paid via a third‑party (App Store, Google Play, PayPal, card issuer), also check their refund procedures and timelines.
Address
Registered contact
LearnWorlds (CY) Ltd
Gladstonos 120, Foloune Building, 2nd Floor, B1, 3032 Limassol, Cyprus
How to send formal notices
- Use your LearnWorlds account support channels for routine cancellation and refund requests.
- For formal contractual notices, use the registered address above and retain proof of delivery.