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Lingodeer

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How to Cancel Lingodeer Subscription | Postclic
Lingodeer
Rm.1501, Grand Millennium Plaza, 181 Queen's Road Central
1501 Hong Kong Hong Kong
support@lingodeer.com
Cancelación del contrato Lingodeer
Señora, Señor,

Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Lingodeer.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.

Le ruego tome todas las medidas útiles para :
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.

La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.

De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables ;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.

Conservo una copia íntegra de esta notificación así como la prueba de envío.

a conservar966649193710
Destinatario
Lingodeer
Rm.1501, Grand Millennium Plaza, 181 Queen's Road Central
1501 Hong Kong , Hong Kong
support@lingodeer.com
REF/2025GRHS4

Advertencia importante sobre las limitaciones del servicio

En aras de la transparencia y prevención, es esencial recordar las limitaciones inherentes a todo servicio de envío desmaterializado, incluso cuando está sellado con fecha y hora, rastreado y certificado. Las garantías se refieren al envío y la prueba técnica, pero nunca al comportamiento, la diligencia o las decisiones del destinatario.

Atención, Postclic no puede:

  • garantizar que el destinatario reciba, abra o tome conocimiento de su e-correo.
  • garantizar que el destinatario trate, acepte o ejecute su solicitud.
  • garantizar la exactitud o completitud del contenido redactado por el usuario.
  • garantizar la validez de una dirección errónea o no actualizada.
  • impedir una contestación del destinatario sobre el alcance jurídico del correo.

Cancellation Lingodeer: Easy Method

What is Lingodeer

Overview

Lingodeer is a language-learning app and website that offers structured lessons, grammar explanations, and practice exercises for languages such as Japanese, Korean, Chinese and Spanish.

It provides interactive lessons, SRS (spaced repetition), native-speaker audio, and offline lesson access in paid plans.

Who it's for

Lingodeer suits independent learners who prefer self-paced lessons and clear grammar breakdowns.

It is less focused on live tutoring or extensive advanced (upper-B2/C1) speaking practice.

How to cancel Lingodeer

Cancel via Apple App Store

  • Open Settings → tap your name → Subscriptions → select LingoDeer subscription → tap “Cancel Subscription”.
  • Ensure you're signed in with the correct Apple ID before starting the steps above.

Cancel via Google Play

  • Open Google Play Store → ensure you're signed in to the correct Google account → Menu → Subscriptions → select LingoDeer subscription → tap “Cancel Subscription”.

Cancel via Web or other payment methods

  • Contact hi@lingodeer.com with your purchase email and, if applicable, your PayPal transaction ID or card details.
  • LingoDeer will process cancellations for direct web purchases, PayPal or guest pay manually.

What happens when you cancel

Access after cancellation

After cancelling, you typically retain access to paid features until the end of your current billing period.

Access does not usually end immediately unless stated otherwise by the payment platform.

Renewals and billing

Auto-renewal is stopped after cancellation, so you will not be charged at the next renewal date.

Always confirm the cancellation confirmation from the App Store, Google Play or LingoDeer support to avoid unexpected renewals.

Data and account retention

Your user data and progress normally remain on your Lingodeer account after cancellation so you can resume later.

If you want data deleted, contact support and request account removal; response and retention policy may vary.

Will I get a refund?

LingoDeer policy (direct purchases)

Subscription fees are generally non-refundable after purchase unless technical issues make content unavailable.

Lingodeer offers a 7-day money-back guarantee for lifetime memberships purchased directly on lingodeer.com.

Refunds via third-party platforms

  • Apple App Store and Google Play control refunds for purchases made through their stores.
  • Apple refunds are requested via reportaproblem.apple.com; Google Play refunds are typically requested within ~48 hours using the app store’s “Report a problem” flow.

How to request a refund

For direct web purchases, email hi@lingodeer.com with purchase details and your refund request.

For App Store or Play Store purchases, follow the platform refund process noted above and include relevant transaction IDs.

Official LingoDeer refund guidance: LingoDeer refund help.

Lingodeer plans and pricing

Current public pricing

No definitive public pricing data is provided in the verified sources for all plans and regions.

If you need exact prices for South Africa or a specific plan, contact Lingodeer support or check the app store listing for your country.

Contact for pricing

Use the official support channels to confirm up-to-date pricing and any local currency conversions.

Plan 期間 Price (ZAR)
Basic / Free 月額 / 年間 Contact for pricing
Premium (subscription) 月額 / 年間 Contact for pricing
Lifetime (direct web) 一回きり Contact for pricing (7-day guarantee applies if purchased on lingodeer.com)

Your consumer rights in South Africa

Cooling-off and digital content

The South African Consumer Protection Act does not formally mandate a 14-day cooling-off period for digital content such as app subscriptions.

The typical 14-day right often cited for goods does not automatically apply to in‑app digital subscriptions.

Refund rules and permissibility

  • LingoDeer’s policy of non-refundable subscriptions (with a 7-day guarantee for direct lifetime purchases) is permissible if clearly disclosed to consumers.
  • Platform purchases (Apple, Google) are subject to the platform’s refund policies rather than local app provider policy alone.

Practical recommendation

Cancel at least 24 hours before the renewal date to avoid being billed for the next period.

If you seek a refund, use the LingoDeer 7-day guarantee for direct purchases or follow Apple/Google refund processes for store purchases.

Customer experiences

Positive feedback

  • Users praise clear grammar explanations, structured lessons, native-speaker audio and offline learning features.
  • Aggregated user scores indicate many positive experiences and a crisp UI for self-learners. See an independent review: FluentU review.

Negative feedback

  • Common complaints include limited free content, quick paywall enforcement, and less advanced content for C1-level learners.
  • Some users were dissatisfied when lifetime subscription options changed; communication and perceived value were noted concerns. See additional context: BullishLang review.

Documentation checklist

What to gather before contacting support

  • Purchase email address used for the Lingodeer account.
  • Transaction ID from App Store, Google Play or PayPal (if applicable).
  • Screenshot of subscription in your account or billing statement showing the charge.

Optional but helpful items

  • Device details and OS version (for app-store cancellations).
  • Short explanation of the reason for cancellation or refund request.

Common mistakes

Signing into the wrong account

Example: attempting to cancel on iPhone while signed into a different Apple ID will not show the Lingodeer subscription.

Always verify the correct Apple ID or Google account before following cancellation steps.

Assuming immediate refund or immediate access removal

Example: expecting an instant refund after cancellation - refunds depend on platform policies and are not guaranteed.

Also avoid assuming access ends immediately; you usually keep access until the paid period expires.

Comparative recap

Quick comparison of cancellation paths

The table below summarises ease, refund likelihood and notes for each cancellation channel.

Use-case guidance

Choose the channel that matches your original purchase method to ensure fastest processing and accurate refund handling.

Channel Ease Refund options 期間
Apple App Store Easy via iOS Settings Refunds via Apple (reportaproblem.apple.com) 月額 / 年間
Google Play Easy via Play Store Refunds via Google Play (Report a problem, typically within ~48 hours) 月額 / 年間
Web / PayPal / Guest Pay Contact support (hi@lingodeer.com) Refunds depend on LingoDeer policy (7-day for direct lifetime purchases) 一回きり / 月額

After cancelling

Confirm the cancellation

Save any cancellation confirmation emails or screenshots from the App Store, Google Play or Lingodeer support.

Monitor your bank or card statement to confirm no further renewals are charged.

Useful official links

Address

Operational address

Rm.1501, Grand Millennium Plaza, 181 Queen's Road Central, Hong Kong

For support or billing queries, contact hi@lingodeer.com.

Registered entity note

The Lingodeer service is linked to entities operating in Hong Kong and Singapore; check official communications for the precise billing entity if required.

Servicios de cancelación similares

FAQ

To cancel your Lingodeer subscription via the Apple App Store, open Settings, tap your name, go to Subscriptions, select your Lingodeer subscription, and tap 'Cancel Subscription'. Ensure you are signed in with the correct Apple ID.

If you subscribed through Google Play, open the Google Play Store, ensure you are signed in to the correct Google account, go to Menu, select Subscriptions, choose your Lingodeer subscription, and tap 'Cancel Subscription'.

For subscriptions purchased directly from the Lingodeer website, you need to contact support at hi@lingodeer.com with your purchase email and any relevant transaction details. You can also cancel via registered mail if preferred.

Yes, after canceling your Lingodeer subscription, you typically retain access to all paid features until the end of your current billing period, unless otherwise specified.

Lingodeer's subscription fees are generally non-refundable after purchase. However, they offer a 7-day money-back guarantee for lifetime memberships purchased directly on their website. For refunds, contact support at hi@lingodeer.com.