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Cancel LINGOPIE
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I hereby notify you of my decision to terminate the contract relating to the Lingopie service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lingopie: Easy Method
What is Lingopie
Overview
Lingopie is a subscription-based language-learning platform that uses TV shows and movies to teach vocabulary and listening skills through interactive subtitles and quizzes.
The service is available on the web and via mobile apps, and subscriptions auto-renew unless cancelled through the channel used to purchase.
How it works
Users stream content in their target language, use playback controls and built-in learning tools, and track progress through the account dashboard.
Subscriptions may be billed directly by Lingopie or through third-party stores (Apple App Store, Google Play, PayPal), depending on how you signed up.
How to cancel Lingopie
Cancel on the web (credit card / direct)
- Sign in at Lingopie on the web and go to Profile → Settings → Account → Plan.
- Choose Update Membership → Cancel. Your access continues until the end of the current billing cycle.
- Details and step-by-step guidance are available at the official help page: Lingopie help: Canceling your subscription.
Cancel on Android (Google Play)
- Open the Google Play Store app on your Android device.
- Go to Subscriptions, find Lingopie, and cancel. Disabling auto-renewal stops future charges.
- Google Play handles billing and refunds for subscriptions made through that store.
Cancel on iOS (Apple App Store)
- Open your Apple ID subscriptions (Settings → your name → Subscriptions or via the App Store) and find Lingopie.
- Turn off auto-renewal at least 24 hours before the trial or subscription end to avoid being charged for the next period.
- App Store purchases and refunds must be managed through Apple’s subscription settings and refund process.
What happens when you cancel
Access after cancellation
When you cancel a Lingopie subscription you purchased directly on the web, access remains active until the end of your paid billing cycle.
This policy also applies to many third-party purchases where the platform confirms a remaining access period.
Auto-renewal and billing
Auto-renewal stops when you cancel, so you will not be billed for the next cycle after cancellation is processed.
For purchases via Google Play, Apple App Store or PayPal, those platforms control renewal and billing behavior.
Data and account
Cancellation stops subscription billing but typically does not delete your account or learning data automatically.
Contact Lingopie support if you require account deletion or data removal after cancelling.
Will I get a refund?
Standard refund policy
Lingopie’s terms state there are no refunds for partially used subscription periods; you retain access until the billing period ends even after cancellation.
That no-refund rule is the general default for direct and platform subscriptions unless an exception applies.
Exceptions and how to request
- Direct payments: Mistaken charges during a free trial or billing errors may be eligible for refund if requested by email to support@lingopie.com within 14 calendar days of the charge.
- Processing: Eligible refunds for direct payments are typically processed within 2 - 3 business days, per the terms of service.
- Platform purchases: If you subscribed via Apple App Store, Google Play, or PayPal, refunds must be requested through those platforms.
- For official policy details see Lingopie’s terms: Lingopie Terms of Service.
Lingopie plans and pricing
Available plans
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Monthly Subscription | R299.99 | Monthly | Access to one language; auto-renews; listed on South Africa App Store |
| 3-Months Subscription | R699.99 | Quarterly | Access to one language; auto-renews via App Store listing |
| Annual Subscription | R1,799.99 | Yearly | Annual access; auto-renews; App Store South Africa listing |
Notes on pricing
Prices above reflect recent South African App Store listings. App Store metadata may also show alternate values (promotional tiers or caching differences).
If your purchase shows a different price, check the purchase receipt or the App Store listing you used at the time of signup.
Your consumer rights in South Africa
Relevant law
South African consumer protection law requires transparent, fair contract terms and prohibits deceptive business practices.
Persistent auto-renewal without clear reminders, difficulty cancelling, or refusal of legitimate refunds may raise issues under the Consumer Protection Act (CPA).
How to escalate
If you believe Lingopie has breached your consumer rights, you can raise the matter with the National Consumer Commission (NCC) for investigation and enforcement.
Keep documentation (receipts, cancellation confirmations, correspondence) to support any complaint submitted to the NCC or your payment provider.
Customer experiences
Positive feedback
Many users praise Lingopie’s intuitive interface, adjustable playback speed, interactive subtitles, vocabulary tools and quizzes.
See user reviews for examples and overall sentiment: Trustpilot: Lingopie reviews.
Negative feedback
Common complaints include being charged after attempting to cancel, difficulty obtaining refunds, and unresponsive customer support.
Other reports mention trial cancellation problems, unexpected auto-renewals and occasional technical issues with playback or subtitles.
Documentation checklist
What to gather
- Account email and username used with Lingopie.
- Purchase receipt, transaction ID, date and last four digits of the payment card.
- Screenshots showing subscription status, cancellation attempts, or unwanted charges.
How to submit
- If you paid directly to Lingopie, email support@lingopie.com with the documentation and a clear refund/cancellation request.
- For Apple, Google Play or PayPal purchases follow the respective store’s refund or dispute process and provide the same documentation there.
Common mistakes
Trial cancellation timing
Waiting until the day of trial expiry can cause accidental renewal if you miss the 24-hour cutoff used by Apple or the store’s timing rules.
Set a calendar reminder to cancel at least 24 hours before the trial ends if you do not wish to continue.
Cancelling in the wrong place
Removing the app from your device does not cancel a subscription charged through Google Play or Apple App Store.
Always cancel the subscription in the account/subscription settings of the store where you initially subscribed (Lingopie web, Google Play, or Apple ID subscriptions).
Comparative recap
Quick comparison
| Feature | Web (direct) | Apple App Store (iOS) | Google Play (Android) |
|---|---|---|---|
| Where to cancel | Lingopie account settings (Profile → Settings → Account → Plan) | Apple ID subscriptions in iOS Settings or App Store | Google Play Store → Subscriptions |
| Refunds | Direct refunds possible for mistakes or billing errors if requested within 14 days | Handled via Apple refund process | Handled via Google Play refund process |
| Access after cancelling | Access continues until end of billing cycle | Depends on App Store rules; generally access continues to period end | Depends on Google Play rules; generally access continues to period end |
Key takeaways
Cancel via the same channel you used to subscribe. Keep evidence and act promptly for trial-period cancellations or disputed charges.
Platform purchases require platform-based refunds; direct purchases follow Lingopie’s 14-day exception rules where applicable.
After cancelling
Monitoring charges
Watch your bank or payment statements for any unexpected charges after cancellation and save any related communication from Lingopie.
If you see an immediate or recurring charge after cancelling, contact the payment provider (bank, PayPal, Apple, or Google) to dispute the transaction if necessary.
If you have a problem
- Review the cancellation help article: Lingopie help: Canceling your subscription.
- Review terms for refund rules: Lingopie Terms of Service.
- Email support@lingopie.com for direct-payment issues or prepare documentation to submit a store/platform refund request.
Address
Registered address
Lingopie, Ahuzat Bayit Street 3, Tel Aviv 65413, Israel.
Alternate contacts
For support-related matters use the email address support@lingopie.com and the official help resources linked above.