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Cancel PT DISTINCTION
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Pt Distinction service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Pt Distinction: Easy Method
What is PT Distinction
Overview
PT Distinction is a subscription-based online platform for fitness professionals to create, deliver and manage personalised training programmes and client communications.
The platform includes workout templates, client messaging, mobile apps and tools aimed at trainers and coaches.
Who uses it
Primary users are personal trainers, coaches and small fitness businesses seeking client management and program delivery features.
Plans scale by client capacity and include branded app options for higher tiers.
How to cancel PT Distinction
Cancel via the web (recommended)
- Log in to your PT Distinction account on the website.
- Go to Account or Billing settings and locate your subscription management area.
- Select Cancel subscription and confirm - you will retain access until the end of the current billing period.
Cancel via App Store / Google Play
- If you subscribed through Apple or Google, you must cancel through your App Store or Google Play account (standard app-store subscription procedures).
- PT Distinction’s Terms do not list a separate app-store cancellation process; follow the store’s subscription cancellation steps.
What happens when you cancel
Access after cancellation
After cancelling a web subscription you retain access until the end of the current subscription period.
The subscription will not auto-renew once that period ends.
Data and account state
Your account data remains accessible for the duration of your subscription period; retention after expiry depends on PT Distinction policies and account settings.
Consider exporting important client- or program-data before the subscription end if you need long-term copies.
Will I get a refund?
Web subscription refund rules
Refunds for web subscriptions are available for the current subscription period if you cancel during that period and have not logged in since the period started.
This includes cases where you forgot to cancel after a free trial, provided you cancel within one subscription period after the trial and haven’t used the product since.
Other refund conditions and courses
- Refund or credit requests not covered above are handled case-by-case and may be declined because the product is digital and a free trial is available.
- PT Distinction University (courses) explicitly states no refunds.
PT Distinction plans and pricing
Summary of available monthly plans
Pricing is listed in USD on PT Distinction’s official materials; no official ZAR listings were found for South Africa.
Below are the common monthly plan details and feature highlights.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Novice | US$19.90 | Monthly | Includes 3 clients, 1-month free trial, extra clients US$6/month after trial, mobile apps, same-day support |
| Pro | US$59.90 | Monthly | Includes 25 clients, 1-month free trial, extra clients US$2.40/month after trial, custom branded apps, same-day support |
| Master | US$89.90 | Monthly | Includes 50 clients, 1-month free trial, extra clients US$1.60/month after trial, custom branded apps, same-day support |
Your consumer rights in South Africa
Cooling-off period and statutory rights
PT Distinction’s Terms do not mention a 14-day cooling-off period specific to South Africa for subscriptions.
There is no explicit statutory 14-day refund guarantee stated in the vendor’s Terms.
Refund expectations under local context
- Refunds are conditional and discretionary as described in the Terms: limited refunds for unused subscription periods and case-by-case assessments otherwise.
- If you believe you have statutory consumer protection that applies, you may seek local consumer-advice channels; the Terms do not promise broader South African-specific rights.
Customer experiences
Positive feedback highlights
Users praise strong customisation, workout templates, good client-trainer messaging and helpful support, with high ratings on review platforms.
See aggregated reviews for broad sentiment and examples.
Negative feedback highlights
- Some users note missing integrations (e.g., certain fitness devices), occasional help-desk delays and an initial learning curve for linking components.
- Interface and mobile navigation have been called dated by a minority of reviewers.
For detailed reviews, refer to independent review pages.
Documentation checklist
Before you cancel
- Account email and login credentials.
- Subscription invoice or billing date (to know current period end).
- Evidence of trial start and usage if you plan to request a trial-related refund.
What to save after cancelling
- Exported client programs, PDFs, videos and key client communications you need to keep.
- Confirmation of cancellation (screenshot or confirmation email) and any refund correspondence.
Common mistakes
Assuming immediate loss of access
Many users expect instant loss of access after pressing Cancel; however web subscriptions remain active until the end of the current billing period.
Plan your data exports and client handovers before the period ends to avoid last-minute issues.
Canceling in the wrong place
If you subscribed via Apple or Google, cancelling through the PT Distinction website will not stop the app-store renewal.
Always check whether your subscription was billed by PT Distinction directly or through an app store and cancel in the correct account.
Comparative recap
Quick feature comparison
The table below summarises key differences between web subscriptions and app-store subscriptions, and refund practices.
| Feature | Web | App Store / Google Play |
|---|---|---|
| How to cancel | Cancel in account/billing on PT Distinction website; access until period end. | Cancel via your App Store or Google Play account using store procedures. |
| Refund policy | Refunds for current period if not logged in since period start; case-by-case otherwise. | No PT Distinction-specific app-store refund process listed; follow store refund rules. |
| Access after cancel | Retained until end of current billing period. | Depends on store; typically access continues until the store billing period ends. |
| Pricing display | Prices shown in USD on PT Distinction materials. | Store receipts and local-currency charges are controlled by the store. |
After cancelling
Where to seek support and reviews
If you want peer feedback or to read other users’ experiences, consult independent review pages linked below.
- GetApp South Africa - PT Distinction reviews
- Trustpilot - PT Distinction reviews
- Capterra South Africa - PT Distinction reviews
Next practical steps
- Verify cancellation confirmation and export any needed data.
- If seeking a refund, prepare evidence of non-use and contact support promptly with the details.
Address
Registered office
12 Forest Gate Pewsham, Chippenham, United Kingdom, SN15 3RS.
Notes
This guide summarises PT Distinction’s cancellation and refund information as found in the vendor Terms and public reviews. For official policy text or account-specific help, consult your account billing area or PT Distinction support channels.