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Cancel QUIZPLUS
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Quizplus service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Quizplus: Easy Method
What is Quizplus
Overview
Quizplus is an online education platform that provides quizzes, flashcards and study resources through subscription plans. It aims to help learners practice and prepare across multiple subjects.
How it is delivered
Access is provided via web and mobile apps with in‑app purchases and recurring subscription options. Content includes image searches, online quizzes and textbook solution boosts.
How to cancel Quizplus
Cancel via Account Settings (web or mobile app)
- Open the Quizplus app or website and sign in to your account.
- Go to Account Settings or Subscription settings.
- Locate your active subscription and choose Cancel or Turn Off Auto‑Renew.
- Follow any on‑screen prompts to confirm cancellation.
Cancel by contacting support
- Use the Contact Us form in the app or on the website to request cancellation.
- Provide your account email, subscription details and a clear cancellation request.
- Save the support ticket number or copy of the sent message for your records.
- If you used App Store or Google Play, verify your store subscription status after requesting cancellation.
What happens when you cancel
Access and expiry
After cancellation you generally retain access until the end of the current billing period. The service does not renew once the billing cycle ends.
Billing and account data
Recurring charges should stop after the paid period expires, but users have reported continued charges in some cases, so monitor bank statements closely.
Account settings and content
Your account, saved progress and purchased content typically remain available according to Quizplus policy unless you request deletion. Keep copies of important content.
Will I get a refund?
Quizplus refund policy
Quizplus states that payments and recurring subscription fees purchased directly through Quizplus are non‑refundable except where required by law.
Purchases of image searches, online quizzes, flashcards and related boosts are described as final and non‑refundable.
Possible exceptions and actions
- Legal or statutory rights may override the stated policy in certain jurisdictions.
- If you believe a charge is incorrect, contact support immediately and retain proof of correspondence.
- Disputed charges through your bank or payment provider may be an option if support does not resolve the issue.
Quizplus plans and pricing
Available plans (South Africa App Store prices)
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Quizplus Monthly Plan | R419.99 | Monthly | Full access subscription plan |
| Quizplus Quarterly Plan | R999.99 | Quarterly | Full access, billed every 3 months |
| Refill 30 Quizzes - Monthly | R1,499.99 | Monthly | Adds 30 quiz credits monthly |
| Refill 30 Quizzes - Quarterly | R599.99 | Quarterly | Adds 30 quiz credits every quarter |
| Refill 30 Quizzes - Yearly | R599.99 | Yearly | Adds 30 quiz credits annually |
| Refill 90 Quizzes - Quarterly | R1,999.99 | Quarterly | Adds 90 quiz credits every quarter |
| Refill 90 Quizzes - Yearly | R1,999.99 | Yearly | Adds 90 quiz credits annually |
| Refill 100 Quizzes - Quarterly | R1,999.99 | Quarterly | Adds 100 quiz credits every quarter |
| Refill 100 Quizzes - Yearly | R1,999.99 | Yearly | Adds 100 quiz credits annually |
| 100 Quizzes - Monthly | R4,999.99 | Monthly | Adds 100 quiz credits monthly |
Notes on pricing
These prices reflect in‑App Purchases listed for South Africa as of early 2026. Prices and availability may change without notice.
Verify the price shown in your App Store / Google Play account before purchasing or renewing a subscription.
Your consumer rights in South Africa
Cooling-off and refund rights
South African consumer protection laws, such as the Consumer Protection Act, may grant cooling‑off or refund rights in certain online sales situations.
Quizplus terms do not explicitly reference or comply with South African statutory rights, so additional legal protections may still apply to users.
How to enforce your rights
- Contact Quizplus support first and keep records of all communications.
- If unresolved, consider lodging a complaint with the National Consumer Commission or seeking legal advice.
- Your bank or payment provider may assist with disputes or chargebacks where applicable.
Customer experiences
Positive feedback
Many users praise Quizplus as an effective learning tool, citing helpful content and good customer service in some cases.
Positive comments highlight improved exam performance and a wide range of study materials.
Negative feedback
Common complaints include difficulty cancelling subscriptions and receiving refunds, and cases of unexpected or unauthorized charges.
Some users report that charges continued after attempting to cancel and that support did not resolve billing disputes promptly.
Documentation checklist
What to gather before you dispute
- Account email and username used with Quizplus.
- Receipts, screenshots of subscription status and billing records.
- Copies of Contact Us messages or support ticket numbers.
- Bank or card statements showing the charge in question.
- Any relevant terms or purchase confirmations from the app or website.
How to organise your evidence
- Save timestamped screenshots and export statements as PDFs.
- Keep a timeline of actions: purchase date, cancellation attempt, support responses.
- Use clear filenames and a single folder for quick reference during disputes.
Common mistakes
Assuming cancellation via app means store subscription cancelled
Example: Cancelling inside the Quizplus account may not cancel an App Store or Google Play subscription automatically.
Always verify subscription status in your App Store or Google Play account after cancelling with Quizplus.
Not keeping proof of cancellation or communications
Example: Users who cannot show a cancellation confirmation or support ticket may struggle to obtain refunds or stop charges.
Always save confirmation emails, screenshots and support ticket IDs immediately after requesting cancellation.
Comparative recap
Quick summary table
| Aspect | What to expect from Quizplus |
|---|---|
| Cancellation methods | Cancel via Account Settings or contact support through Contact Us form |
| Refunds | Generally non‑refundable except where law requires; purchases final |
| Typical pricing (examples) | Monthly plan R419.99; refill and credit bundles vary up to R4,999.99 |
| South African rights | Statutory rights may apply despite Quizplus policy; consider contacting authorities |
When to escalate
If support does not cancel or refund as appropriate, escalate to your payment provider and consider filing a complaint with consumer protection authorities.
Legal advice is recommended when significant amounts are involved or when statutory rights appear to have been breached.
After cancelling
Immediate actions
- Verify that recurring payments have stopped on your bank or card statement.
- Keep copies of cancellation confirmations and any support correspondence.
Next steps if problems continue
- Contact your bank or card issuer to dispute unauthorized or continuing charges.
- Consider lodging a complaint with the National Consumer Commission or seeking legal advice for enforcement.
Address
Corporate address
Quizplus LLC
651 N Broad St, Suite 206, Middletown, Delaware 19709, United States
Notes about contact
No specific South African office was identified. Use in‑app Contact Us support for account and billing requests.
Keep all correspondence and evidence when dealing with international suppliers and cross‑border disputes.