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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Scribbr service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Scribbr: Easy Method
What is Scribbr
Overview
Scribbr is an online academic-support service offering plagiarism checks, proofreading & editing, and writing tools for students and researchers.
The service is typically purchased per document or per proofreading order rather than as a long-term subscription for most core products.
Main services
Key services include per-document plagiarism checks (small, normal, large) and paid proofreading & editing packages with different turnaround times.
Prices are shown in US dollars for international customers; local South African customers pay in USD at the exchange rate applied by their payment method.
How to cancel Scribbr
Cancel a plagiarism-check order
- If you have paid but not yet uploaded the document, contact support immediately to request cancellation and a refund.
- If the report has been generated or the document uploaded, cancellation and refund are unlikely; contact support with evidence.
Cancel a proofreading or editing order
- Order cancellation is possible if the editor has not yet started work. Contact Scribbr support right away with your order ID.
- If work has started, partial refunds may be considered depending on progress and quality concerns.
What happens when you cancel
Access and delivery
If cancellation is accepted before delivery, you will lose access to any in-progress service and the order will be closed.
For completed services, access to delivered files may remain but refunds are handled case by case.
Account and data
Cancelling an order does not necessarily delete your Scribbr account or stored data; request deletion explicitly if desired.
Keep copies of receipts, order IDs and any communications when you cancel for your records and any dispute resolution.
Will I get a refund?
General policy
Refunds depend on the product, timing and whether the service was delivered. Per-document checks and completed edits are generally not automatically refundable.
Exceptional circumstances (non-delivery, quality issues, technical errors) may qualify for a full or partial refund.
How to request a refund
- Contact Scribbr support with your order number, payment receipt and a clear reason for the refund request.
- Provide evidence of the issue (screenshots, unsatisfactory edits) and a preferred outcome (refund, redo, partial credit).
- If the provider refuses and you paid by card, consider asking your card issuer about a chargeback as a last resort.
Scribbr plans and pricing
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Plagiarism Checker - Small document (≤47,500 words) | US$ 19.95 | Per‑document | Basic plagiarism check; includes AI Detector and AI Proofreader with premium check |
| Plagiarism Checker - Normal document (7,500 - 50,000 words) | US$ 29.95 | Per‑document | Standard plagiarism check |
| Plagiarism Checker - Large document (50,000+ words) | US$ 39.95 | Per‑document | Comprehensive plagiarism check |
| Proofreading & Editing (8,000 words, 7‑day) | US$ 161 | One‑time | Proofreading & editing, 7‑day turnaround |
| Proofreading & Editing (8,000 words, 3‑day) | US$ 229 | One‑time | Proofreading & editing, 3‑day turnaround |
| Proofreading & Editing (8,000 words, 24‑hour) | US$ 297 | One‑time | Proofreading & editing, 24‑hour turnaround |
Local pricing note
No official ZAR pricing is published for South Africa. The amounts shown above are in USD.
Your final ZAR payment will depend on the exchange rate and any fees applied by your bank or card provider.
Your consumer rights in South Africa
Key rights under South African law
South African consumer protection laws require suppliers to provide services of a reasonable quality, described accurately and rendered with reasonable skill.
Consumers have rights to remedies where services are defective, not delivered, or misrepresented.
How to act if your rights are affected
- Keep all receipts, order confirmations and communication with the provider as proof.
- If Scribbr does not resolve a serious problem, you can escalate to the National Consumer Commission or seek guidance from local consumer-protection resources.
- Consider contacting your payment provider for a dispute or chargeback if you cannot obtain a satisfactory resolution directly.
Customer experiences
Common praise
- Many users report thorough plagiarism reports and useful editorial suggestions from proofreading services.
- Turnaround options (24‑hour, 3‑day, 7‑day) are appreciated by customers with urgent deadlines.
Common complaints
- Some customers find the service relatively expensive, especially for shorter or multiple documents.
- Occasional issues reported include disagreements about editing quality and refund denials; timely communication with support is often key to resolution.
Documentation checklist
Before contacting support
- Order number and date of purchase.
- Payment receipt or bank/card statement showing the charge.
- Copies of the submitted document and any returned files or reports.
When requesting a refund or cancellation
- Clear description of the problem and what remedy you want (refund, redo, partial credit).
- Evidence of non-delivery, quality issues, or technical errors (screenshots, timestamps).
Common mistakes
Before ordering
Assuming a per-document purchase is refundable after delivery is a frequent error; check terms and act before work begins.
Not saving receipts and order IDs makes disputes harder to resolve; always download and store confirmations immediately.
When cancelling
Waiting too long to request cancellation often removes the option for refund if work has already started or the report was generated.
Failing to communicate by the official support channel or to provide evidence reduces the chance of a successful cancellation or refund.
Comparative recap
Quick comparison
| Plan | Price | 期間 | Best for |
|---|---|---|---|
| Plagiarism Checker - Small | US$ 19.95 | Per‑document | Short documents; includes AI tools |
| Plagiarism Checker - Normal | US$ 29.95 | Per‑document | Typical essays and theses |
| Plagiarism Checker - Large | US$ 39.95 | Per‑document | Long dissertations and books |
| Proofreading & Editing (7‑day) | US$ 161 | One‑time | Budget editing with standard turnaround |
| Proofreading & Editing (3‑day) | US$ 229 | One‑time | Faster service for tight deadlines |
| Proofreading & Editing (24‑hour) | US$ 297 | One‑time | Urgent, high‑priority edits |
How to choose
- Choose per-document plagiarism checks when you only need a similarity report.
- Choose proofreading packages based on word count and required turnaround time.
- Factor in USD pricing and your payment provider's exchange rate and fees when calculating local cost.
After cancelling
Next steps
Save all correspondence and confirmation of cancellation. Monitor your bank or card statement for any refunds.
If you still have access to delivered files, download and archive them before any account changes.
If problems continue
- Escalate within Scribbr support and request written confirmation of decisions.
- If unresolved, consider contacting your payment provider or local consumer-protection bodies for advice.
Address
Official address
Scribbr’s primary physical address is listed as: 542 Singel, 1017AZ Amsterdam, The Netherlands.
This address is the company’s registered location used for official correspondence.
How to contact locally
There is no separate South Africa office listed; contact Scribbr through your account or the provider’s official support channels when requesting cancellations or refunds.
Keep a clear record of dates, order IDs and all communications when contacting support or pursuing a dispute.