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Cancel AUDIBLE
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Audible service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Audible: Easy Method
What is Audible
Service overview
Audible is a subscription audio service offering audiobooks, podcasts and original audio content for download and streaming.
Members receive credits or access to a Plus catalog depending on the plan and can listen on multiple devices.
Why users subscribe
People join for access to a large catalog, curated content and monthly credits that can be exchanged for titles.
Subscriptions often include trial or promotional pricing for new users in some regions.
How to cancel Audible
Cancel via Audible website
- Sign in to your Audible account on audible.com.
- Go to Account Details or Membership details.
- Select "Cancel Membership" and follow the on-screen steps to confirm cancellation.
- For a step-by-step external guide, see this guide.
Cancel via mobile app stores or support
- iOS subscriptions bought through Apple: cancel in iPhone Settings → [Your Name] → Subscriptions → Audible.
- Android subscriptions billed via Google Play: cancel in Google Play Store → Menu → Subscriptions → Audible.
- If needed, contact Audible chat or phone support via the Help Center for assistance; support options are described by Audible help resources.
What happens when you cancel
Billing and membership
Cancellation stops future recurring billing at the end of your current billing period unless you cancel immediately and forfeit paid time.
Any membership benefits tied to future billing will end at cancellation as described in your account settings.
Library access and credits
Purchased audiobooks remain in your library after cancellation and can still be accessed.
Unused credits commonly expire immediately upon cancellation, so use them before you cancel.
Will I get a refund?
Membership fee refunds
Audible generally does not refund membership fees already paid, including unused portions of a billing period.
This is the standard practice reported by user-facing guides and support summaries.
Returns and exceptions
- Active members can often return eligible titles purchased with credits; policies vary by region and title.
- Check your account purchase history for return options or contact support for disputes about charges.
Audible plans and pricing
Overview of common plans
Audible pricing and plan names can vary by store (App Store / Google Play) and by promotions.
Below are representative prices reported for South African App Store billing; confirm in your device store before subscribing.
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| US Premium Plus Monthly (via App Store, SA) | R279.99 | Monthly | 1 credit/month + Plus catalog (labelled 'US Premium Plus') |
| US Plus Monthly (via App Store, SA) | R139.99 | Monthly | Lower-tier plan (labelled 'US Plus') |
| Promotional - first 3 months (audible $1/m deal) | Approx. R19.41 | Monthly (first 3 months) | Introductory Premium Plus access under $1/m offer |
| Promotional - 3 months for R50 | Approx. R16.40/month (total R50 for 3 months) | 3-month promo | Promotional Premium Plus access (cancel before regular billing) |
Your consumer rights in South Africa
Cooling-off rights
Under South African Electronic Communications and Transactions legislation, consumers may have a 7-day cooling-off right for distance agreements.
A full refund may be required within a statutory period when the cooling-off conditions apply.
Limitations and exclusions
- Refund rights for digital content (such as unsealed audio files) can be limited or excluded under local rules.
- Check whether a specific subscription or digital supply is excluded from cooling-off before relying on a refund right.
For more detail on cooling-off rules, see the official summary at Electronic Communications and Transactions - cooling-off.
Customer experiences
Positive highlights
Users commonly praise the large selection and the ability to keep purchased titles after cancellation.
Promotional deals and trial periods are appreciated by new users in many reviews.
Negative feedback
- Some users report difficulties cancelling or unexpected recurring charges.
- Complaints include credit expiration on cancellation and mixed experiences with customer service.
- See aggregated user reviews for examples: Audible reviews on Trustpilot.
Documentation checklist
What to have before cancelling
- Registered Audible account email and password.
- Payment method details (card or store account) to check recent charges.
- List of unused credits and titles you wish to keep or return.
When contacting support
- Record of attempted cancellation steps and timestamps.
- Order numbers or receipt emails for disputed charges.
- Clear statement of desired outcome (refund, credit return, or cancellation confirmation).
Common mistakes
Canceling through the wrong place
Many users try to cancel within the app but purchased via Apple or Google - those subscriptions must be cancelled through the respective app stores.
Always check whether your subscription was billed by Audible or by Apple/Google before proceeding.
Not using credits before cancelling
Unused credits often expire immediately on cancellation; users lose value if they forget to redeem credits first.
Redeem credits or purchase desired titles before cancelling to avoid losing them.
Comparative recap
Quick feature comparison
| Aspect | Audible (web cancel) | App Store / Google Play | Support-assisted cancel |
|---|---|---|---|
| Ease of cancel | Direct via account settings | Cancel via platform subscriptions | Agent can cancel but may require verification |
| Refunds | Generally no membership refunds | Refund rules driven by platform policies | Case-by-case via support |
| Keep purchased books | Yes - purchased library retained | Yes - purchases remain | Yes - agent cannot remove purchases |
| Credits on cancel | Usually expire on cancellation | Depends on store handling | May be lost unless support offers alternate resolution |
After cancelling
Confirming cancellation
Check your account email for a cancellation confirmation and review the membership page to ensure status shows cancelled.
If you do not receive confirmation, contact support promptly with account details.
Helpful links and next steps
- Step-by-step web cancel guide: Postclic - how to cancel Audible
- Contact options and support notes: Audible help summary
- User reviews and common issues: Trustpilot - Audible reviews
Address
Registered office
Audible Ltd., Colet Court, 100 Hammersmith Road, Hammersmith, England W6 7JP, United Kingdom.
Need formal correspondence?
Use the registered office address above for formal letters or statutory queries related to UK-registered Audible entities.