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Beame

Cancel BEAME

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To cancel Beame,
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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Beame Tracker | Postclic
Beame
Waterfall Office Park, Unit 8, Howick Close
1685 Midrand South Africa
customercare@beame.co.za
Cancellation of Beame contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Beame service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Beame
Waterfall Office Park, Unit 8, Howick Close
1685 Midrand , South Africa
customercare@beame.co.za
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Beame: Easy Method

What is Beame

Service overview

Beame is a vehicle tracking and recovery service that provides real-time GPS tracking, national recovery assistance and monitoring for cars in South Africa.

The service is offered via subscription plans and devices fitted to the vehicle, aimed at helping owners locate and recover stolen vehicles.

How Beame is offered

Beame is sold directly by the vendor and through brokers and retailers, with different contract terms and pricing depending on the channel.

Some channels (for example certain insurance brokers or retailers) may offer month-to-month options or different installation terms.

How to cancel Beame

Required notice and method

  • Send written notice at least 20 business days before the intended cancellation date.
  • Email cancellations@mixtelematics.com and retain the reference number provided by Beame as proof of your request.

Practical cancellation steps

  • Step 1: Locate your contract and note the contract start date and term (e.g., 36-month direct contract).
  • Step 2: Prepare a written cancellation request (email is accepted) including your name, account details, vehicle registration and reason for cancellation.
  • Step 3: Email cancellations@mixtelematics.com and save the confirmation/reference number you receive.
  • Step 4: Follow up if you do not receive a confirmation within a few business days and keep records of all correspondence.

What happens when you cancel

Access and service end

Service access will end according to the cancellation date you specify and the 20 business day notice period once Beame processes your request.

If your cancellation is within a contract period that attracts penalties, Beame's accounts department will inform you of the amount due.

Renewal and transfers

If a 36-month contract expires without cancellation it converts to a month-to-month contract and remains terminable with 20 business days’ written notice.

Beame devices cannot be refitted to another vehicle. To move service to a new vehicle you must cancel the current agreement and sign a new contract.

Will I get a refund?

Official position on refunds

Beame’s publicly available FAQ does not state a 14-day cooling-off period or an automatic refund right for direct 36-month contracts.

Once service has commenced under a fixed-term contract, cancellation may incur penalties rather than an automatic refund.

Exceptions and outstanding fees

  • Termination typically requires settling outstanding fees and any cancellation penalties as communicated by Beame.
  • If you believe you are entitled to a refund under consumer law (for example a valid cooling-off right), raise this in writing and keep records.

Beame plans and pricing

Overview of offered plans

Pricing varies by sales channel: direct subscriptions usually require a 36-month contract, while some brokers and retailers offer no-contract options.

Below is a summary of commonly available plans and their typical monthly prices.

Plan Price Period Features
Direct subscription (36-month contract) R99.00 Monthly Wireless recovery device; lifetime warranty; 3-year battery; national recovery service
Barker Insurance - single unit R79.00 Monthly Single Beame unit; no contract; free installation
Barker Insurance - double unit R99.00 Monthly Two Beame units; no contract; free installation
Retailer / Fitment Centre (e.g., Carousel) R99.87 Monthly Standard Beame recovery service via fitment centre

Your consumer rights in South Africa

Key legal protections

Under South African consumer protection law, consumers have the right to fair, transparent contract terms and full disclosure of cancellation policies and penalties.

There is a general 14-day cooling-off right for transactions concluded away from business premises (for example certain online or off-premises sales), subject to specific conditions.

What to do if terms are unclear

  • If cancellation fees or cooling-off rights are not clearly disclosed, raise the issue with Beame in writing and request clarification and justification for any penalty amounts.
  • If unresolved, consider escalating to the National Consumer Commission or a relevant ombudsman for dispute resolution.

Customer experiences

Positive experiences

  • Many testimonials on Beame’s site praise timely recovery service, including reports of vehicles recovered quickly after theft and ongoing updates from the recovery team. Beame testimonials
  • Customers have described empathetic and responsive agent communication during distressing incidents.

Negative experiences

  • Some users on public forums have reported difficulty cancelling or being charged after they no longer owned the vehicle, alleging lack of contract transparency. Forum report
  • There is also online scepticism regarding how Beame’s recovery performance metrics are quantified and reported.

Documentation checklist

Before you email

  • Copy of your Beame contract or welcome email showing start date and terms.
  • Proof of identity (ID) and proof of vehicle ownership (registration document).

When you email cancellations@mixtelematics.com

  • Your account details, vehicle registration number and reason for cancellation.
  • Request a written reference/confirmation number and retain all replies and timestamps.

Common mistakes

Missing the notice period

A common error is assuming immediate cancellation is possible. You must give at least 20 business days’ written notice for Beame to process a cancellation.

Failing to allow for the notice period can lead to additional billed months.

Assuming the device is transferable

Some customers try to move a device between vehicles without cancelling and re-contracting. Beame devices cannot be refitted to another vehicle.

To transfer service you must cancel the existing agreement and enter a new contract, which may incur fees or different pricing depending on channel.

Comparative recap

Quick plan comparison

The table below summarises contract length, typical monthly cost, cancellation notice and transferability for common channels.

Feature Direct subscription (36-month) Barker Insurance - single Barker Insurance - double Retailer / Fitment Centre
Typical monthly price R99.00 R79.00 R99.00 R99.87
Contract length 36 months (direct) No fixed contract No fixed contract Varies by retailer
Cancellation notice 20 business days (written) Check broker terms; typically more flexible Check broker terms; typically more flexible Varies by retailer
Device transferable? No - must cancel and sign new agreement No - check broker terms No - check broker terms Depends on retailer

After cancelling

Confirm and follow up

Keep the cancellation reference number and confirm final billing and any outstanding amounts with Beame’s accounts department.

Check that your service is marked as cancelled and that no further debits are scheduled.

Further help and escalation

  • Refer to Beame’s FAQ for official guidance: Beame FAQ.
  • For service or product information visit Beame’s main site: Beame homepage.

Address

Registered office (per listings)

Waterfall Office Park, Unit 8, Howick Close, Midrand, Gauteng, South Africa.

Postcode listed in various sources as 1685 (or alternatively 1686 on some listings).

Contact email for cancellations

All written cancellation requests should be sent to: cancellations@mixtelematics.com.

Retain the reference number that Beame provides in reply as proof of your cancellation notice.

FAQ

You must provide a written notice at least 20 business days before your intended cancellation date. Make sure to keep proof of your cancellation request.

You can submit your cancellation request via email to cancellations@mixtelematics.com or through registered postal mail. Retain the reference number provided as proof.

If you cancel within a contract period that attracts penalties, Beame's accounts department will inform you of the amount due. Ensure you check your contract for specific terms.

Your service access will end according to the cancellation date you specify, following the 20 business day notice period. Be sure to verify your cancellation details.

No, Beame devices cannot be refitted to another vehicle. To move service to a new vehicle, you must cancel the current agreement and sign a new contract.