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Cancel CHECKPEOPLE
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Checkpeople service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Checkpeople: Easy Method
What is CheckPeople
Service overview
CheckPeople is an online people-search and background-check service that provides access to public records, contact information, and basic background data about individuals.
How it is typically sold
Subscriptions are sold on the CheckPeople website and use a negative-option billing model where trials convert to paid access unless cancelled.
How to cancel CheckPeople
Web sign-ups (recommended route)
- Contact CheckPeople by phone at 1-800-267-1122 and request cancellation; save the call reference.
- Alternatively email support@checkpeople.com with your account email, order ID (if available), and a clear cancellation request.
- Sources indicate web cancellations should be made at least 3 days before the next billing date to avoid renewal.
App Store / Google Play subscriptions
- Most reports state CheckPeople subscriptions are processed on the website, not via the App Store or Google Play.
- Do not rely on app-store cancellation unless your purchase receipt explicitly shows Apple or Google as the merchant.
For independent guides about canceling CheckPeople, see a user-compiled cancellation guide: joinchargeback.com.
What happens when you cancel
Access and renewal
When cancellation is processed before the next billing date, your subscription should not renew at the next cycle.
If cancellation is processed after renewal, access typically continues until the paid period ends; refunds are not guaranteed.
Data and account status
Account access to reports typically ends once the paid period expires or immediately if the provider chooses.
CheckPeople may retain account data for its records; request data deletion or opt-out separately if required.
Will I get a refund?
General policy
Refunds are issued only on a case-by-case basis and are not guaranteed according to user reports.
There is no standard 14-day automatic refund policy commonly advertised; prorated refunds are generally not provided.
Exceptions and practical steps
- If you cancel within a statutory cooling-off period (see South African rights below) you can press for a refund.
- Keep evidence (emails, screenshots, bank statements) and cite the date/time of the charge when requesting a refund.
- If the provider refuses, you can contact your payment provider to dispute recurring charges as a next step.
CheckPeople plans and pricing
Pricing summary
CheckPeople pricing appears to be quoted in USD and varies by billing period based on available reports.
Pricing in South African Rand is not provided by CheckPeople; expect USD billing on your card.
| Plan | Period (期間) | Price (USD) |
|---|---|---|
| 1-month | Monthly | $28.44 |
| Quarterly | 3 months | $66.99 billed quarterly (~$22.33/month) |
| Semi-annual | 6 months | $104.64 billed semi-annually (~$17.44/month) |
| Other reported | Variable | $44.85/month; $1 for a 5-day trial (reported) |
Your consumer rights in South Africa
Cooling-off rights
Under South Africa’s Consumer Protection Act (CPA), consumers have a 7-day cooling-off period for services bought at a distance.
You may cancel within 7 days of subscribing and request a full refund if the CPA applies to your purchase.
Refunds for unused services
South African law can require refunds for unused portions of a service unless the provider clearly disclosed otherwise.
If CheckPeople’s billing practices conflict with your statutory rights, raise this with the provider and retain evidence of your request.
Customer experiences
Positive feedback
Some users have left 5-star reviews praising customer service and site usability for basic searches.
See an example review summary: review42.com.
Negative feedback
Many reviews report misleading trial billing, unexpected recurring charges, and difficulty cancelling online.
Users commonly report continued charges after cancellation attempts; see user reports: Trustpilot.
Documentation checklist
What to gather before cancelling
- Your account email and username.
- Order ID, invoice number, or transaction date and amount from your card/bank statement.
- Screenshots of any trial offers, pricing pages, or billing terms shown during signup.
- Notes of phone calls (date, time, agent name) and copies of email correspondence.
Evidence to keep after cancelling
- Confirmation of cancellation from CheckPeople (email or call reference).
- Bank statements showing any disputed charges.
- Copies of your cancellation request and the provider’s response.
Common mistakes
Relying on the app store
Many users assume App Store or Google Play handled the subscription; CheckPeople subscriptions are often processed on the website instead.
Canceling in the app store may not stop web-processed recurring charges.
Waiting until renewal day
Waiting until the renewal date can lead to an unexpected charge; sources advise cancelling at least 3 days before the next billing period.
Not keeping records of cancellation requests makes disputes harder to win with your bank.
Comparative recap
How CheckPeople compares
The table below summarizes key differences between CheckPeople and a typical background-check service.
Use this to decide whether to proceed with cancellation or escalation.
| Feature | CheckPeople | Typical competitor |
|---|---|---|
| Billing method | Website subscription, negative-option billing; reported automatic renewals | Varies; many competitors also use auto-renew but provide clearer cancellation links |
| Cancellation | Phone or email required; website cancel button often hard to find | Many competitors offer clear online account cancellation |
| Refund policy | Case-by-case, not guaranteed; prorated refunds uncommon | Some competitors provide short trial refunds or prorated refunds |
| Payment currency | Primarily USD (no ZAR pricing shown) | Some competitors show local-currency pricing per market |
| Reported accuracy | Mixed: some find results useful; others report incomplete or outdated records | Varies widely; premium services typically provide clearer sourcing |
After cancelling
Confirm cancellation
Request written confirmation of cancellation and keep it on file.
Monitor your bank or card for any further charges over the next 30 - 60 days.
Next steps if charged after cancelling
- Contact CheckPeople again with your evidence and request reversal.
- If unresolved, contact your bank or card issuer to dispute unauthorized recurring charges.
- See user-facing cancellation help and guides: joinchargeback.com and 19pine.ai.
Address
Mailing address
For written cancellation or opt-out requests you may use the provider's mailing address:
CheckPeople LLC, 111 N. Orange Ave., Suite 800, Orlando, FL 32801, United States.
How to send a written request
Include your account email, transaction details, and a clear statement requesting cancellation and any refund.
Send via registered mail or include tracking and keep a copy for your records.