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Cancellation Creditchecktotal: Easy Method
What is Creditchecktotal
Service overview
Creditchecktotal is a subscription service that provides access to credit scores, credit reports and monitoring tools in South Africa.
The service helps users track changes to their credit profile and receive alerts about activity that may affect their credit standing.
Who uses it
Typical users are consumers who want ongoing visibility of their credit file and alerts for possible fraud or changes to their score.
Businesses or individuals monitoring multiple profiles may also use subscription services of this type for oversight and risk management.
How to cancel Creditchecktotal
Key point about public instructions
There are no publicly available, platform-specific cancellation instructions for Creditchecktotal South Africa.
This guide therefore gives general, practical steps you can try depending on how you originally subscribed.
Suggested cancellation steps
- If you subscribed through the Apple App Store, cancel via your iTunes/App Store subscription settings on your device or via your Apple ID account.
- If you subscribed through Google Play, cancel via the Subscriptions section of the Google Play Store app or the Google account that billed the subscription.
- If you subscribed on the web or cannot cancel via a marketplace, look for account or billing settings on the Creditchecktotal website or contact support by email or phone if available.
- If you cannot find portal options, try contacting the company directly by email or phone and request cancellation; forum reports from other markets have used phone/email to cancel when platform routes were unavailable. See community discussion: myFICO forum thread.
- After cancellation, check the billing statement for confirmation that future payments have stopped and keep confirmation messages or screenshots for your records.
What happens when you cancel
Access after cancellation
Access typically continues until the end of the current billing period, unless the provider states otherwise.
If you cancel a renewal but keep the current period active, reports and monitoring may remain available until that period ends.
Billing and renewal
Cancellation usually prevents future automatic renewals; it does not necessarily trigger an immediate refund for the current period.
Confirm the effective date of cancellation in writing and retain any confirmation identifiers.
Will I get a refund?
Public refund policy status
No specific, publicly available refund policy for Creditchecktotal South Africa could be located.
Because no official policy was found, refunds cannot be assumed; you should request written confirmation from the provider.
Typical outcomes and exceptions
- Digital subscription services commonly do not refund unused time once the subscription period has started.
- Some South African providers offer limited refund windows (for example, a 14‑day refund if cancelled promptly), but this varies by company and product. See an example refund policy: FindMy refund policy.
- Under consumer law there may be limited cooling-off rights in certain distance or fixed-term contracts; consult the consumer rights section below for more detail.
Creditchecktotal plans and pricing
Pricing availability
No verified plan or pricing details for Creditchecktotal South Africa were found in public sources at the time of this guide.
If you need exact pricing, contact the provider directly or check the account pages where you initially subscribed.
Contact for exact cost
Because pricing could change and is not publicly verifiable here, the table below directs you to request pricing from the provider.
| Plan | Price | Period |
|---|---|---|
| Basic / Standard / Premium | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cancellations and notice
Under the Consumer Protection Act, consumers may have a right to cancel certain fixed-term agreements with notice (Section 14) and related protections.
Check whether your subscription is a fixed-term agreement as defined by the Act to determine applicable notice requirements.
Distance/cooling-off rights
Distance contracts may carry a cooling-off right in some circumstances under South African law, but digital services that begin immediately on purchase can fall outside these protections.
For general guidance on cancelling credit agreements and the legal framework, see: Legalwise overview.
Customer experiences
Availability of reviews
No verifiable user reviews for Creditchecktotal in South Africa were located on major local review platforms at the time of writing.
When reviews are scarce, treat individual testimonials cautiously and seek corroboration where possible.
Reported issues for similar services
In related contexts, consumers sometimes report difficulty obtaining refunds or confusion over where to cancel subscriptions (app store vs provider).
Keep records of sign-up method, billing payer (Apple/Google/bank), and any communications to support dispute resolution if needed.
Documentation checklist
Before contacting support
- Subscription confirmation email or receipt
- Account username or email used to sign up
- Last four digits of card used for payment or billing account identifier
When requesting cancellation or refund
- Clear written cancellation request (email preferably) with date and account details
- Screenshot or copy of the billing page showing recurring subscription
- Copy of any confirmation of cancellation from the app store, Google Play, bank or the provider
Common mistakes
Assuming cancellation was completed
Many users assume pressing a button in the app cancelled billing; if the subscription was billed via an app store you must usually cancel in that marketplace.
Always verify cancellation by checking the marketplace subscription list or your bank statements for recurring charges.
Not keeping records
Failing to save confirmation messages, dates and screenshots makes disputes harder to resolve with banks, card issuers or consumer protection bodies.
Keep dates, names of representatives, and reference numbers for at least several months after cancellation.
Comparative recap
How Creditchecktotal compares (overview)
This simplified comparison highlights typical differences between an unlisted provider and common marketplace-managed subscriptions.
Use it to decide where to look first when cancelling or requesting a refund.
| Service | How to cancel | Refund likelihood |
|---|---|---|
| Creditchecktotal (South Africa) | Contact provider or cancel via marketplace if subscribed there; no public SA-specific instructions found | Unknown - no public policy found; often unlikely once period started |
| App Store subscription (example) | Cancel via Apple ID / iTunes subscription settings | Refunds handled by Apple on a case-by-case basis; provider may not refund |
| Google Play subscription (example) | Cancel via Google Play > Subscriptions | Refunds handled by Google on a case-by-case basis; provider may not refund |
After cancelling
What you should do next
- Save a cancellation confirmation (email, screenshot or reference number).
- Monitor bank or card statements for at least one billing cycle to ensure no further charges occur.
Where to get help
- For community experiences about cancelling similar services, see a related discussion: myFICO forum thread.
- For a sample refund approach used by some local services, see: FindMy refund policy.
- For legal rights and guidance on cancellation of agreements, refer to this consumer law overview: Legalwise guide.
Address
Registered / operational address
Official contact or registered address associated with the service (as available):
112 Main Road, Johannesburg Central, Johannesburg, 2000, South Africa
Notes on contacting
If you plan to send written notices, use the postal address above and keep proof of delivery.
Also attempt email or phone contact where available and retain copies of all communications for your records.
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Written by Refilwe Mokoena
eIDAS legal expert · 5 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 5 years.