Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel EZAGA
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Ezaga service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Ezaga: Easy Method
What is Ezaga
Overview
Ezaga is a South African digital platform designed to help students manage NSFAS allowances with budgeting tools, spending updates and educational resources.
The service is subscription-based and operates under specific Terms & Conditions and a POPIA-aligned privacy policy.
Purpose
Ezaga aims to provide easier daily money management for beneficiaries of student funding, with features tailored to campus life and allowance tracking.
It is used alongside official NSFAS disbursements rather than replacing the funder’s payment processes.
How to cancel Ezaga
Cancel subscription (user-initiated)
- Review Ezaga’s Terms & Conditions to confirm required notice periods.
- Provide one month’s written notice to Ezaga stating your intent to terminate the Terms.
- Send written notice to Ezaga’s registered address or via the official support channel you used to subscribe.
Cancel a transaction or request revocation
- If you want to cancel a Transaction Request, contact Ezaga support immediately with transaction details (date, amount, recipient, reference).
- Understand that once a Transaction Request has been received, you do not have an automatic right to revoke it; Ezaga may attempt cancellation but cannot guarantee success.
- If cancellation is successful, refunds are processed in accordance with Ezaga’s rules (see refund section).
What happens when you cancel
Access and services
After cancellation takes effect, subscription features will stop at the end of your notice period and you will lose access to subscription-only tools and updates.
Any outstanding scheduled payments or autorenewals will cease once the contract termination is processed.
Data and accounts
Ezaga retains personal data in line with its POPIA-aligned privacy policy; you can request access, correction or deletion of your data under South African privacy law.
Data retention, retrieval of transaction history and account closure actions are subject to Ezaga’s policies and legal obligations.
Will I get a refund?
Refund policy summary
Ezaga may refund a cancelled or revoked transaction where possible, normally within seven (7) business days, after deducting any revocation, tracing charges and service fees.
Refunds, if due, will be credited back to the original payment instrument in the same currency.
Exceptions and required actions
- Users must report unauthorised or incorrectly executed transactions within 13 months to be eligible for a refund.
- Once a Transaction Request has been received, cancellation is at Ezaga’s discretion and is not guaranteed.
- Prepare to provide transaction evidence, ID and original payment details when requesting a refund.
- See Ezaga’s full Terms for the governing clause on cancellation and refunds: Ezaga Terms & Conditions.
Ezaga plans and pricing
Pricing availability
No public, detailed pricing schedule was found in the verified sources for Ezaga at the time of writing.
If you need exact plan prices or subscription fees, contact Ezaga directly for current rates.
Contact for pricing
| Plan | Price | Period |
|---|---|---|
| Standard | Contact for pricing | Contact for pricing |
| Student | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Legal framework
Ezaga’s Terms & Conditions are governed by South African law and you may escalate unresolved disputes to the National Consumer Commission.
Your privacy rights are protected under Ezaga’s POPIA-aligned Privacy Policy and you can complain to the Information Regulator if necessary.
Refund and complaint rights
- Report unauthorised or incorrect transactions within 13 months to pursue a refund.
- Refer to clause 7 of Ezaga’s Terms for cancellation and refund details: Terms & Conditions.
- If Ezaga does not resolve a complaint, you can escalate to consumer protection authorities in South Africa.
Customer experiences
Reported issues
Public reports and media coverage list several common concerns from users, including unexpected loss of funds and high withdrawal or transaction fees.
Other frequent complaints relate to app usability glitches, registration failures and limited campus support for students.
Security and operational risks
There have been warnings about phishing, cloned websites and the need for vigilance against cyber-attacks when using payment platforms related to NSFAS disbursements.
Reports also mention technical problems and campus-level resistance or sabotage that have caused delays in registrations and payments.
Documentation checklist
Before you contact support
- Full name, account ID and contact details used with Ezaga.
- Proof of identity (ID/passport) matching the Ezaga account.
- Transaction reference, date, amount and recipient details for any disputed transaction.
When requesting cancellation or refund
- Written cancellation notice (dated and signed) or support ticket ID.
- Screenshots of app activity, error messages or bank statements showing the disputed entries.
- Bank account details for refund and any correspondence with Ezaga support.
Common mistakes
Timing and notice errors
Failing to provide the required one month’s written notice for termination can delay or invalidate a cancellation request.
Waiting too long to report unauthorised or incorrect transactions (beyond 13 months) may forfeit refund rights.
Evidence and security mistakes
Not keeping clear transaction evidence (references, dates, screenshots) makes it harder to secure refunds or reversals.
Using unofficial or cloned sites can expose you to fraud; always use official channels and verify URLs before submitting personal or financial information.
Comparative recap
At-a-glance comparison
| Feature | Ezaga (verified) | Other providers / general expectation |
|---|---|---|
| Termination notice | One month’s written notice by user; two months’ notice by Ezaga | Varies by provider - check individual terms |
| Refund timeframe | Normally within seven business days if processed, less applicable fees | Varies; banks or platforms may have different processing times |
| Reporting window for unauthorised transactions | 13 months to report for possible refund | Varies; many services have strict reporting windows |
| Common user issues | Fees, app glitches, registration and security concerns (reported in media) | Depends on provider; check independent reviews and official guidance |
After cancelling
Follow-up actions
Keep copies of your written cancellation notice and any confirmation from Ezaga for at least 13 months in case of later disputes.
Monitor your bank or card statements for any unexpected charges and report unauthorised items promptly.
Helpful links and escalation
Review Ezaga’s Terms & Conditions for details on cancellation and refunds: Ezaga Terms & Conditions.
Read Ezaga’s POPIA and privacy information here: Ezaga POPI & Privacy Policy.
Address
Registered office
Ezaga Holdings (Pty) Ltd - 3 Lower Rd, Corner West Rd, 18th Floor, Morningside, Sandton, 2196, South Africa.
Where to send written notices
Send your written termination notice or formal correspondence to the registered office address above or via the official support channel you used when subscribing.
Retain proof of delivery (registered post receipt or email ticket ID) when submitting legal or refund requests.