Postclic 無制限サブスクリプション: 48時間 ZAR 18.05 のプロモーション、初月は必須で ZAR 982.94、その後はコミットメントなしで月額 ZAR 982.94
FIGO を解約
たった 30秒 で！
Japan で No.1 の解約サービス
4.95.6K のレビューに基づく
私は、Figo サービスに関する契約を終了する決定を通知します。
この通知は、契約を確定的、明確かつ明白に解約する意図を構成し、可能な限り早い 日付または適用される契約期間に従って発効します。
以下のために必要なすべての措置を講じてください:
– 解約発効日からのすべての請求の停止;
– この要求の適切な処理の書面による確認;
– および、該当する場合、最終明細書または残高確認書の送付。
この解約は、認証済み電子メールで送信されます。送信、タイムスタンプ、および内容の完全性は確立されており、電子的証明要件を満たす証拠書類となります。したがって、書面による通知および契約の自由に関する適用原則に従って、この解約の通常処理を進めるために必要なすべての要素を持っています。
個人データ保護規則に従い、以下も要求します:
– 法的または会計上の義務に必要のない私のすべてのデータの削除;
– 関連する個人アカウントの閉鎖;
– および適用されるプライバシー権に従った実際のデータ削除の確認。
私はこの通知の完全なコピーと送信の証明を保持します。
サービスの制限に関する重要な警告
透明性と予防の観点から、タイムスタンプ、追跡、認証が行われていても、電子化された送信サービスには固有の制限があることを想起することが不可欠です。保証は送信と技術的証明に関連しており、受取人の行動、勤勉さ、または決定には決して関連しません。
注意、Postclicは以下を行うことはできません：
- 受取人がメールを受信、開封、または認識することを保証する。
- 受取人が要求を処理、承諾、または実行することを保証する。
- ユーザーが作成した内容の正確性または完全性を保証する。
- 不正確または古い住所の有効性を保証する。
- 受取人が郵便の法的範囲に異議を唱えることを防ぐ。
Cancellation Figo: Step-by-Step Guide
What is Figo
Service overview
Figo is a pet insurance provider offering customizable plans to help cover veterinary expenses for dogs and cats. It is subscription-based and includes options such as accident & illness coverage and optional wellness add-ons.
How Figo works
Policyholders choose a level of coverage and deductible, pay recurring premiums, and submit claims for eligible veterinary expenses. Reimbursement is made according to the chosen plan and policy terms.
How to cancel Figo
Required cancellation method
- Cancellation must be requested in writing by email to support@figopetinsurance.com.
- Phone calls or cancellation through online chat/portal are not accepted unless the insurer confirms an email request.
Step-by-step cancellation process
- Compose an email from the account holder's email address stating your intent to cancel.
- Include your full name, policy number, pet name(s), and the date you want the policy to end.
- Request confirmation of the cancellation and any refund calculation if applicable.
- Keep the sent email and any reply as proof of cancellation.
What happens when you cancel
Policy access and coverage end
Coverage ends on the cancellation effective date specified or on the date stated by the insurer in their confirmation. After the effective date, new claims are generally not eligible for reimbursement.
Renewal and future billing
Cancelling stops further premium billing once the insurer processes the request. If you have an upcoming automatic renewal, confirm by email that renewal has been cancelled.
Data and records
The insurer will retain policy and claims information according to their data retention policy and applicable law. Request a copy of your records if you need them for future reference.
Will I get a refund?
Standard refund policy
Figo typically offers a full refund if you cancel within a 30-day period and no claims have been made during that period.
Pro‑rata refunds and exceptions
- After the initial 30 days, refunds are normally calculated on a pro‑rata basis for unused coverage, minus any applicable fees.
- If any claims were paid during the policy period, refunds may be reduced or denied according to policy terms.
- Non-refundable administrative fees may apply in some cases; always request the insurer’s refund calculation in writing.
Figo plans and pricing
Pricing availability
Public, verified pricing for Figo plans varies by pet, age, location, and chosen coverage level.
Contact for exact pricing
Because pricing is personalised, contact Figo directly for a quote. Below is a simple table to prompt enquiry.
| Plan | Coverage | Price |
|---|---|---|
| Accident & Illness | Veterinary treatment for accidents and illnesses | Contact for pricing |
| Wellness (optional) | Preventive care, vaccinations, check-ups | Contact for pricing |
| Comprehensive Package | Combined wellness and accident & illness options | Contact for pricing |
Your consumer rights in South Africa
General protections
South African consumers have rights to fair, honest and transparent insurance practices. This includes clear disclosure of terms, premiums, and cancellation procedures.
Complaint and regulatory options
If you have a dispute you cannot resolve with the insurer, you may escalate to relevant bodies such as the Financial Sector Conduct Authority (FSCA) or the applicable Insurance Ombud service.
Cooling-off and distance selling
Certain consumer protection laws provide for cancellation or cooling-off rights in distance or direct-marketing transactions. Check your policy documents and seek local advice if you believe these apply.
Customer experiences
Positive reports
Many customers report straightforward claims handling and helpful customer service when submitting clear documentation.
Common complaints
Some policyholders mention delays in processing refunds or questions about coverage limits and exclusions. Clear communication and keeping records of all emails helps resolve issues faster.
Balanced takeaway
Overall experiences vary by claim complexity and individual expectations. Read policy terms carefully and maintain documentation to support any claim or refund request.
Documentation checklist
Essential items to include
- Policy number and policyholder full name.
- Pet name(s), species and breed where relevant.
- Reason for cancellation and desired cancellation effective date.
- Bank details for any refund and proof of identity (if requested).
Supporting documents for claims/refund
- Copies of veterinary invoices and receipts (if relevant).
- Claim reference numbers for any paid claims.
- Copies of prior correspondence with the insurer.
Common mistakes
Not using the required cancellation channel
A frequent error is calling customer service or using chat and assuming the policy is cancelled. Figo requires a written email to support@figopetinsurance.com. Always send the email and keep a copy.
Failing to confirm effective date
Some policyholders assume cancellation is immediate. Without written confirmation, billing or coverage might continue. Request and retain the insurer’s confirmation email.
Omitting necessary details
Leaving out the policy number or account holder name can delay processing. Include full identifying details and a clear request to avoid back-and-forth delays.
Comparative recap
Quick comparison overview
The table below highlights common features to consider when comparing Figo with typical pet insurers in market choices.
How to use this table
Use it as a starting point to compare coverage, claims process, and price transparency. Request written policy terms before deciding.
| Feature | Figo | Typical competitor |
|---|---|---|
| Plan customisation | High - modular plans and add-ons | Varies - often tiered packages |
| Claim submission | Online/email claim options, reimbursements based on plan | Online or paper, processing times vary |
| Cancellation method | Email required (support@figopetinsurance.com) | Varies - some accept phone or online portal |
| Refund policy | 30-day full refund if no claim; thereafter pro‑rata | Varies by insurer |
After cancelling
Immediate tasks
- Confirm cancellation receipt and keep copies of all communications.
- Check bank statements to confirm premium billing has stopped.
Next steps for your pet
- Consider alternative insurance or a savings plan for future veterinary costs.
- Inform your veterinarian about change in insurance status to avoid unexpected direct-billing issues.
Where to get help
If you need assistance with disputes, contact South African regulatory or ombud services for financial services and insurance complaints. Seek independent advice if unsure about your rights.
Address
Company mailing address
Figo
Box No. 10873, 540 N Dearborn Street, Chicago, IL 60610, United States
Cancellation email (required)
Please send written cancellation requests to: support@figopetinsurance.com