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Cancel KODA
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Koda service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Koda: Easy Method
What is Koda
Product overview
Koda is a subscription-based app (also referenced as Hikoda in some materials) that offers AI-driven features and health/translation tools depending on the product variant.
How it is delivered
Subscriptions and purchases are offered via in-app stores (App Store, Google Play) and via the app/account settings for direct in-app purchases.
How to cancel Koda
If you subscribed through the App Store (Apple)
- Open the App Store on your iPhone or iPad and tap your profile.
- Go to Subscriptions, find Koda (or Hikoda) and select Cancel Subscription.
- Confirm cancellation; access remains until the end of the paid period.
If you subscribed through Google Play
- Open the Google Play Store app and tap your profile icon.
- Choose Payments & subscriptions → Subscriptions, find Koda and tap Cancel subscription.
- Follow prompts to confirm; you keep access until the current billing period ends.
If you subscribed inside the app / via Hikoda account
- Open Koda (Hikoda) and go to Account or Settings → Subscriptions.
- Select the active subscription and choose Cancel or Cancel anytime.
- No further payment will be charged after the current paid period ends.
What happens when you cancel
Access and renewal
When you cancel, your subscription will stop auto-renewing. You retain access to premium features until the end of the already-paid period.
Charges and future billing
No additional subscription charges will be taken after cancellation; you are not billed again unless you re-subscribe.
Account data and content
Your account and data handling are governed by the app's terms; check your account settings or the official terms for deletion or retention details.
Will I get a refund?
Standard refund policy
- Refund requests made within 48 hours of purchase receive a full refund (per Koda/Hikoda policy).
- There are no refunds for monthly periods already used beyond that 48-hour window.
Platform-specific refunds
- If you subscribed via Apple or Google, refund requests may need to be handled through Apple or Google support and follow their refund processes.
- Platform policies (App Store/Google Play) can differ from the app’s internal refund window, so check the store’s refund help if you used those stores.
Exceptions and recommendations
If you believe local consumer law grants additional rights, you may raise that with your payment provider or local consumer protection body.
Koda plans and pricing
Available plans (verified)
The following pricing is taken from verified sources and available materials; no official South African ZAR pricing was found.
| Plan | Price | Period | Features |
|---|---|---|---|
| Koda Premium (Health Companion) | RM9.90 | One-off | Premium features: add/edit records, upload lab reports, personalised health insights |
| Koda Pro (AI Chat Translator) | $7.99 USD | Monthly | Full Pro access for translation chat app |
| Koda Pro (AI Chat Translator) | $49.99 USD | Annual | Full Pro access for translation chat app |
Pricing notes
No official South African (ZAR) pricing was found for Koda during 2024/2025. Prices shown may vary by store region and currency conversion.
Your consumer rights in South Africa
Relevant law and interpretation
South Africa’s Consumer Protection Act may offer rights for digital content, but Koda’s terms do not explicitly reference those statutory rights.
Cooling-off and refunds
- Some local interpretations of consumer law provide short cooling-off windows for digital purchases; Koda’s published policy specifies a 48-hour refund window.
- Local law may override contract terms in some cases; consider seeking advice if you believe statutory rights apply.
What to do if you have a dispute
Check your payment provider (bank, card issuer), App Store/Google Play dispute processes, and consult South African consumer protection bodies if necessary.
Customer experiences
Positive feedback (summary)
No South Africa-specific reviews were found in the verified data. General product descriptions highlight convenience and premium features for paid users.
Negative feedback (summary)
No South Africa-specific negative reviews were found in the verified data. Users should check store reviews for region-specific experiences.
How to evaluate reviews
- Look for recent App Store or Google Play reviews in your region for real-world feedback.
- Pay attention to comments on billing, cancellations, and customer support response times.
Documentation checklist
What to gather before you cancel or request a refund
- Receipt or order confirmation showing purchase date and amount.
- The email address or account ID used for the subscription.
- The platform used for purchase: App Store, Google Play, or in-app direct purchase.
Supporting details for refund requests
- Screenshot of the subscription in your account settings, if available.
- Reference to the purchase transaction ID from your bank or store.
- Clear statement of the requested remedy (refund, reversal, or account cancellation).
Common mistakes
Assuming cancellation is immediate
Many users expect instant loss of access after cancellation. In fact, access typically continues until the end of the paid period.
Trying to cancel from the wrong place
If you subscribed through Apple or Google, cancelling inside the app may not stop auto-renewal. Always cancel via the store where you subscribed.
Missing the refund window
Koda/Hikoda offers full refunds only within 48 hours; waiting beyond that may forfeit refund eligibility for the used monthly period.
Comparative recap
Quick comparison of verified plans
| Plan | Price | Period | Key features | Refund window |
|---|---|---|---|---|
| Koda Premium (Health Companion) | RM9.90 | One-off | Add/edit records; upload lab reports; personalised health insights | 48 hours |
| Koda Pro (AI Chat Translator) - Monthly | $7.99 USD | Monthly | Full Pro access for translation chat app | 48 hours |
| Koda Pro (AI Chat Translator) - Annual | $49.99 USD | Annual | Full Pro access for translation chat app | 48 hours |
After cancelling
Confirm cancellation
- Check your App Store / Google Play subscription list or the app account settings to confirm the subscription shows as cancelled.
- Keep the confirmation email or screenshot as proof of cancellation.
Contact and next steps
If you need to review the official terms or policies, see the provider’s terms at Hikoda Terms.
If you need a refund
- If within 48 hours, request a refund through the app support or your purchase platform and provide the documentation checklist items above.
- If you subscribed via Apple or Google, use their refund process and support channels for platform-managed purchases.
Address
Registered office (public listing)
Koda Integrated Marketing Services LLP
5th Floor, 1579, 26th Cross, 27th Main Rd, Sector 2, HSR Layout, Bengaluru, Karnataka 560102, India
Notes about contact
This address is the public listing for the Koda-related marketing entity as available in general materials. For account or billing help, use in-app support or the terms link above.