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Mealpal

Cancel MEALPAL

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Mealpal | Postclic
Mealpal
330 7th Ave
10001 New York USA
support@mealpal.com
Cancellation of Mealpal contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Mealpal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Mealpal
330 7th Ave
10001 New York , USA
support@mealpal.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Mealpal: Easy Method

What is MealPal

Service overview

MealPal is a meal subscription service that lets users pre-purchase lunches or dinners from participating restaurants for pick-up or delivery through scheduled plans.

The service is based on prepaid credits or passes and operates under MealPal’s standard terms and conditions.

Availability note for South Africa

There is no clear public evidence that MealPal had active, local pricing or broad availability in South Africa in 2024 - 2025.

If you are in South Africa, check availability before purchasing and contact MealPal support for confirmation.

How to cancel MealPal

Online cancellation (recommended)

  • Sign in to your MealPal account on the website.
  • Go to the "My Account" page and look for subscription or plan settings.
  • Follow the on-screen option to cancel or turn off auto-renewal.

Email or written cancellation

  • You can send a cancellation request to MealPal by email as indicated in their terms.
  • For details on contract and how to give written notices, refer to MealPal’s terms and conditions: MealPal Terms & Conditions.

What happens when you cancel

Access after cancellation

Access to active meal credits or passes may be affected immediately or at the end of the current billing period depending on your plan and the time of cancellation.

Check your account page for the exact status of remaining credits after you cancel.

Auto‑renewal and account data

  • Canceling typically stops future auto‑renewal charges, but confirm by checking cancellation confirmation or billing statements.
  • MealPal retains account information as described in its terms; request data or deletion via support channels if needed.

Will I get a refund?

Cooling-off period

Under MealPal’s EU-style terms, there is a 14-calendar-day cooling-off period for agreements entered via the web.

If you cancel within that period and the contract has not been fully performed, you may be entitled to a refund under those terms: MealPal Terms & Conditions.

Non-refundable items and exceptions

  • Delivery Pass purchases and delivery credits are explicitly non-refundable under MealPal’s terms.
  • If credits were already used or the service was fully performed, refunds may not be available.

MealPal plans and pricing

Pricing availability

There is no verified public pricing for MealPal in South Africa for 2024 - 2025.

Contact MealPal directly for current pricing and plan options if you are in South Africa.

Contact for pricing

Plan Price Notes
MealPal (South Africa) Contact for pricing No verified public pricing available for South Africa

Your consumer rights in South Africa

General protections

South African consumers are protected by the Consumer Protection Act, which includes rights around cooling-off and refunds for certain contracts.

These rights apply generally but can vary depending on the nature of the goods or services.

Service and perishable goods exceptions

  • Perishable goods or services (such as meals) may be treated differently under the law and may limit return/refund rights.
  • No specific MealPal - South Africa policy was found; MealPal appears to rely on its published terms regarding cooling-off and refunds.

Customer experiences

Positive feedback

Many users praise MealPal for convenience, meal variety, savings and quick pick-ups.

Customers often highlight discovering new restaurants through the service.

Common complaints

  • Credits not rolling over or expiring quickly despite expectations.
  • Auto-renewal continuing after attempted cancellation and unexpected charges.
  • Customer support can be slow or hard to reach.

See user reviews for real-world experiences: MealPal on Trustpilot.

Documentation checklist

What to gather before contacting support

  • Account email and subscription or order ID.
  • Screenshot of subscription status or billing page showing the plan.
  • Copies of confirmation, receipts or billing statements showing charges.

Proof of cancellation

  • Save any cancellation confirmation emails or on-screen confirmations.
  • If you send email, keep a copy of the sent message and delivery receipts.

Common mistakes

Assuming credits always roll over

Many users assume unused credits will carry over; MealPal’s terms and user reports show credits often expire and do not roll over.

Not cancelling before renewal

Delaying cancellation until after auto-renewal can result in an immediate new charge and loss of the previous credits.

Always confirm cancellation and keep proof to dispute unwanted charges.

Comparative recap

Quick comparison of key points

Feature MealPal (South Africa - public info) Notes
Cancellation window 14-day cooling-off (per EU-style terms) Applies to web agreements per MealPal terms
Refunds Possible within cooling-off; Delivery Pass non-refundable Subject to terms and service performance
Local pricing Not publicly available Contact MealPal for South Africa pricing

After cancelling

What to check right away

  • Confirm you received a cancellation confirmation by email or on-screen.
  • Review your bank or card statements for any continued charges.

Where to get help

Address

MealPal legal contact

For written notices or legal correspondence, MealPal’s terms list the company address for the Legal Department.

Legal Department, MealPal, Inc., 330 7th Ave, New York, NY 10001, USA.

How to send written cancellation

  • Consider sending a follow-up email and, where required, a written notice to the legal address if you need formal proof.
  • Keep copies of all correspondence and delivery confirmations for disputes.

Similar cancellation services

FAQ

To cancel your Mealpal subscription online, sign in to your account, navigate to the 'My Account' page, and follow the prompts to cancel or disable auto-renewal.

Yes, you can cancel Mealpal by sending a written request via email. Make sure to include your account details and cancellation request as outlined in Mealpal's terms.

When you cancel your Mealpal subscription, access to your meal credits may be affected immediately or at the end of your current billing cycle, depending on your plan.

Yes, Mealpal has a 14-calendar-day cooling-off period for online agreements. If you cancel within this timeframe and the service hasn't been fully performed, you may be eligible for a refund.

Yes, Delivery Pass purchases and delivery credits are non-refundable according to Mealpal's terms. Ensure to review your account for any used credits before canceling.