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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Onlyfans Subscription | Postclic
Onlyfans
Imperial House, 8 Kean Street, 4th Floor
WC2B 4BY London United Kingdom
support@onlyfans.com
Cancellation of Onlyfans contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Onlyfans service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Onlyfans
Imperial House, 8 Kean Street, 4th Floor
WC2B 4BY London , United Kingdom
support@onlyfans.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Onlyfans: Easy Method

What is OnlyFans

Overview

OnlyFans is a subscription-based platform where creators share exclusive content with paying subscribers.

The service is widely used for adult content but also hosts creators in fitness, music, and other niches.

How it works

Fans subscribe to creators for recurring access to a creator's feed, plus optional pay-per-view (PPV) content, tips, and messages.

Creators set subscription prices (usually in USD); South African purchases are subject to local VAT where applicable.

How to cancel OnlyFans

Cancel on the web (browser)

  • Log in to your OnlyFans account at onlyfans.com using a web browser.
  • Go to the creator's profile or your Subscriptions list, then toggle off "Auto-Renew" or click "Unsubscribe".
  • Confirm the cancellation when prompted. Access continues until the end of the current billing period.

Cancel on mobile and app-store subscriptions

  • Mobile browser (iOS/Android): follow the same web steps by visiting onlyfans.com in your phone browser and toggling off Auto-Renew.
  • If you paid via Apple: cancel in Settings → Apple ID → Subscriptions → OnlyFans → Cancel Subscription.
  • If you paid via Google Play: open Play Store → Profile → Payments & Subscriptions → Subscriptions → OnlyFans → Cancel Subscription.

Cancel via support

  • You can request cancellation by contacting OnlyFans support (for example by emailing support@onlyfans.com).
  • Support cancellations require manual intervention and may take 24 - 48 hours to process.

What happens when you cancel

Access after cancellation

After you cancel a paid subscription, you retain access to the creator's content until the current billing period ends.

The subscription will not renew at the next billing date once Auto-Renew is turned off.

Account and data

Cancelling a subscription does not delete your OnlyFans account or data automatically.

If you want your account removed, follow OnlyFans account-deletion steps via your profile settings or contact support.

Will I get a refund?

General refund policy

OnlyFans has a strict no-refund policy: most payments (subscriptions, tips, PPV, messages) are final once processed or content is accessed.

Expect refunds to be rare and not automatic under normal circumstances.

Exceptions and how to request a refund

  • Refunds may be considered for unauthorized/fraudulent charges, duplicate billing, technical failures, or undelivered promised content.
  • To request a refund, submit a support request via the Help Center or email support@onlyfans.com with your username, transaction details, reason, and evidence.
  • Refunds are reviewed case-by-case and approval is uncommon.
  • If a refund is denied, attempting a bank chargeback may risk account suspension or permanent ban.

OnlyFans plans and pricing

Typical creator-set prices

OnlyFans creators set their own subscription prices in USD; these convert to ZAR for South African customers.

South African VAT at 15% applies to digital services and will increase the effective cost.

Representative pricing table

Plan Price (approx.) Period Features
Basic monthly subscription R65.00 (approx.) Monthly Access to creator's feed content; VAT 15% applies
High-tier monthly subscription R710.00 (approx.) Monthly Access to higher-tier creator content; VAT 15% applies

Your consumer rights in South Africa

VAT and pricing

Digital services supplied to South African consumers are subject to 15% VAT; OnlyFans transactions will include VAT where required.

VAT increases the effective cost of subscriptions, PPV purchases, and tips.

Age and legal responsibilities

South African law requires users to be over 18 to access or distribute explicit content; both creators and consumers can face legal liability for underage material.

Be cautious and report suspected underage content to platform support and authorities.

Payout and creator issues

South African creators have reported problems with EFT payouts and payout setup; resolution via support has been slow in some cases.

Some creators use alternative payout providers (for example Paxum); creators should verify payout setup and keep records of payouts.

Customer experiences

Positive feedback

A minority of users report satisfactory experiences, noting responsive creators and functional subscriptions in some cases.

Positive experiences are less common compared with critical reports on public review sites.

Negative feedback

Many complaints mention scams, misleading creators, undelivered paid content, deceptive charges, and slow or unhelpful customer support.

Users also report billing errors, difficulty getting refunds, and privacy or account-deletion concerns.

Documentation checklist

What to include when contacting support

  • Your OnlyFans username and registered email address.
  • Transaction details: date, amount (include currency), and payment method.
  • Screenshots or receipts showing the charge, subscription page, or missing content.
  • A clear description of the issue and desired resolution (cancellation, refund, account deletion).

Additional helpful documents

  • Bank or card statements highlighting the disputed charge.
  • Correspondence with the creator if the issue involves undelivered promised content.
  • Any case or ticket numbers previously issued by OnlyFans support.

Common mistakes

Confusing payment source

Users sometimes cancel on OnlyFans but forget they subscribed via Apple or Google Play, so the subscription continues through the app store.

Always check whether your payment method was billed via Apple ID or Google Play and cancel there if needed.

Expecting automatic refunds

Many assume cancellation will trigger a pro-rata refund; OnlyFans policy treats payments as final and refunds are rare.

If you believe you were charged incorrectly, prepare evidence and contact support promptly rather than relying on an automatic refund.

Comparative recap

Quick method comparison

Platform/Method How to cancel Refund likelihood Access after cancel
Web (browser) Log in → Creator profile or Subscriptions → Toggle off Auto-Renew / Unsubscribe Very low (case-by-case exceptions) Access until current billing period ends
Mobile browser Visit onlyfans.com in phone browser and follow web steps Very low (case-by-case exceptions) Access until current billing period ends
Apple (iOS App Store) Cancel via Settings → Apple ID → Subscriptions → OnlyFans If billed by Apple, refund requests go through Apple/OnlyFans; unlikely Access until current billing period ends
Google Play (Android) Cancel in Play Store → Payments & Subscriptions → Subscriptions → OnlyFans If billed by Google, refund requests go through Google/OnlyFans; unlikely Access until current billing period ends
Support contact Email support@onlyfans.com or submit Help Center ticket Very low; exceptions for fraud/duplicates/technical issues May be unchanged until support processes cancellation

After cancelling

What to check immediately

Confirm Auto-Renew is turned off in your subscription list and keep screenshots of the cancellation confirmation.

Monitor your bank or card statement for the next billing date to ensure no unexpected charges appear.

Follow-up steps

If you were billed incorrectly or charged after cancellation, gather documentation and contact support@onlyfans.com promptly.

Avoid immediate chargebacks unless necessary; a chargeback can lead to account suspension or permanent ban.

Address

Publicly cited address (not confirmed)

Some third-party sources list: Imperial House, 8 Kean Street, 4th Floor, London WC2B 4BY, United Kingdom.

This address is reported by third parties and is not confirmed as an official OnlyFans postal address.

Support contact

For cancellations, refunds, or account issues, use OnlyFans support channels such as the Help Center or email support@onlyfans.com.

Keep records of any support ticket numbers and correspondence for follow-up.

FAQ

To cancel your OnlyFans subscription on the web, log in to your account at onlyfans.com, go to the creator's profile or your Subscriptions list, toggle off 'Auto-Renew' or click 'Unsubscribe', and confirm the cancellation. You will retain access until the end of the current billing period.

Yes, you can cancel your OnlyFans subscription through the mobile app. If you paid via Apple, go to Settings → Apple ID → Subscriptions → OnlyFans and cancel. For Google Play, open the Play Store, go to Profile → Payments & Subscriptions → Subscriptions → OnlyFans and cancel.

After you cancel your OnlyFans subscription, you will still have access to the creator's content until the end of the current billing period. The subscription will not renew at the next billing date.

OnlyFans has a strict no-refund policy, meaning most payments are final once processed. Refunds may be considered for unauthorized charges or technical issues, but they are rare and must be requested through support.

You can contact OnlyFans support by emailing support@onlyfans.com or by submitting a ticket through their Help Center. Keep proof of your cancellation request.