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Cancel PASSION
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Passion service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Passion: Easy Method
What is Passion
Overview
Passion is a subscription-based reading app that curates personalized content to match users' interests and hobbies. It lets users explore and save articles, and engages a community around niche topics.
How it is typically used
Users subscribe to access curated reading content and may purchase in-app items such as coins or chapters. The service is delivered digitally via mobile apps and web accounts.
How to cancel Passion
Cancel via app store (iOS)
- Open the App Store on your iPhone/iPad and tap your profile icon.
- Go to Subscriptions, find Passion, and select Cancel Subscription.
- Confirm cancellation; you will retain access until the period ends.
Cancel via Google Play (Android)
- Open Google Play Store and tap your profile, then Payments & subscriptions.
- Choose Subscriptions, select Passion, and tap Cancel subscription.
- Follow prompts and keep confirmation screenshot for records.
Cancel via Passion account or website
- Sign in to your Passion account on the web or in-app and open Account or Settings.
- Find Subscription or Billing and choose Cancel or Manage subscription.
- If no clear option exists, document attempts and contact support (see Documentation checklist).
If cancellation is not accepted or charges continue
- Contact your bank or card issuer to dispute unauthorized charges and request a stop to recurring billing.
- Keep all screenshots, receipts and any confirmation messages to support a dispute.
What happens when you cancel
Access after cancellation
When you cancel, access typically continues until the end of the paid billing period. You will not be charged for subsequent periods once cancellation is processed.
Renewal and billing behavior
Auto-renewal should stop after cancellation, but verified reports show some users experienced repeated unauthorized charges even after cancellation or refund confirmations.
Data and account retention
Your account data (saved articles, preferences) may remain unless you delete your account. Check Account or Settings to request account deletion if desired.
Will I get a refund?
Reported refund policy
User reports indicate Passion may accept cancellation/refund requests within 14 days of initial payment for non-personal reasons, though this is not an officially verified company policy.
Practical outcomes and exceptions
- Some users report receiving only a 50% refund initially unless they persisted in requesting a full refund.
- There are reports of repeated unauthorized charges even after refunds were promised; such cases sometimes required a card dispute.
How to increase your chance of a refund
- Request the refund as soon as possible and provide clear reasons and evidence (screenshots, receipts).
- Keep copies of all communications and escalate to your payment provider if charges continue.
Passion plans and pricing
Current public pricing availability
No publicly available pricing in South African rand (ZAR) was found for Passion (2024/2025). Known official pricing appears to be listed in USD in public sources.
How to get exact local prices
To obtain exact ZAR rates, check your App Store / Google Play subscription listing in the South African region or consult Passion’s official billing pages within the app or website.
| Plan | 期間 | Price |
|---|---|---|
| Basic | 月額 | Contact for pricing |
| Premium | 年間 | Contact for pricing |
Your consumer rights in South Africa
General rights under South African law
South African consumer law provides protections for fair value, quality and safety in transactions. Consumers generally have rights when goods or services are not as described or are defective.
Cooling-off and distance selling
There are specific protections for direct marketing and some distance-selling arrangements (commonly including a short cooling-off period). Confirm the exact cooling-off period and conditions with an official source before relying on it.
When to escalate
- If you cannot secure a refund from the merchant, contact your bank or card issuer to dispute unauthorized charges.
- Consider contacting a local consumer protection office or seeking legal advice for persistent problems.
Customer experiences
Reported negatives
- Ads promoted books or chapters that users said did not exist after payment.
- Unauthorized repeated charges occurred for some users even after cancellation or refund confirmations.
- Confusion over coins versus subscription led to misleading expectations for some customers.
- Difficulty contacting support; users reported being offered freebies instead of refunds.
Reported positives and gaps
There were few verified positive reviews in the information supplied. Most available reports describe issues around transparency, refunds and customer service responsiveness.
Practical takeaway
Document everything, act quickly on refund requests, and be prepared to involve your payment provider if charges persist.
Documentation checklist
What to gather before you cancel
- Subscription purchase receipt and date of first payment.
- Screenshots of account settings showing subscription details.
What to gather when requesting a refund
- Copies of all communications with Passion support (emails, chat transcripts).
- Bank or card statements showing the charge(s) and any attempted refunds.
When to contact your bank
- If repeated unauthorized charges occur after cancellation or promised refunds, request a charge dispute with your card issuer and provide your documentation.
Common mistakes
Assuming cancellation is instant
Many users assume cancellation stops all charges immediately. In practice, access usually remains until the period ends and billing cycles may still process if cancellation was not completed correctly.
Not keeping proof of cancellation
Failing to save confirmation screenshots or emails makes disputes harder. Always save the confirmation and any communications from support.
Mistaking in-app currency for subscription credit
Users have reported confusion between one-off purchases (coins or chapters) and recurring subscriptions. Check what you are buying and whether it is consumable or part of a subscription before purchase.
Comparative recap
How Passion compares to a typical reading app
The table below summarizes common comparison points based on user reports and typical industry practices.
| Feature | Passion (reported) | Typical reading app |
|---|---|---|
| Cancellation window | 14 days claimed for non-personal reasons (user reports) | Varies; often immediate cancellation and access until period end |
| Refund handling | Some users received 50% initially; full refunds required persistence | Policies vary; many apps process refunds case-by-case or via store |
| Pricing transparency | Reported lack of clarity about coins vs subscription and no public ZAR pricing | Many apps show localized pricing and clear distinction between consumables and subscriptions |
After cancelling
Immediate steps
- Save cancellation confirmation and check your bank statement for pending charges.
- Monitor your card for 1 - 2 billing cycles to ensure charges stop.
If charges continue
- Contact Passion support with your documentation and request written confirmation of cancellation and refund.
- If unresolved, file a dispute with your card issuer and consider contacting a consumer protection body.
Address
Passion (local contact information)
Unit 10, St Michaels Park, St Michaels Street, Observatory, 7915, Cape Town, South Africa
Notes about this address
This address is listed as a corporate/business admin contact. It is not necessarily a retail location for consumer support visits.