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Cancel QUIK
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the Quik service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Quik: Easy Method
What is Quik
Overview
Quik is a subscription-based video editing service that provides automated editing tools, templates, music syncing and cloud features to quickly create videos on mobile and web.
Distribution
Quik is available as a web-based Quik! Forms app (managed by Quik Forms) and as the GoPro Quik mobile app distributed through app stores.
How to cancel Quik
Cancel inside the Quik! Forms web app
- Open the Quik app and go to Settings → My Account → Manage Subscription → Cancel Service.
- Alternatively, contact support by email at support@quikforms.com or use the chat widget on quikforms.com during business hours to request cancellation.
- Official instructions are available: Cancel Quik App Subscription (Quik! Forms).
Cancel if you subscribed via an App Store
- If you subscribed through the Apple App Store or Google Play, you must cancel through your App Store account - the app store manages that subscription.
- Open your Apple/Google subscriptions screen and cancel the Quik subscription there to stop future renewals.
- App-store subscription terms are managed by the store operator and described in the GoPro Quik terms: GoPro Quik Subscription Terms.
What happens when you cancel
Access after cancellation
For subscriptions purchased via app stores, cancellation stops auto-renewal but your paid access generally continues until the end of the current billing period.
For Quik! Forms web subscriptions, cancellation stops future billing; in many cases access to premium features will end after the current paid period or immediately for future billing, per account settings.
Data and account retention
Your account, projects and uploaded media are typically retained unless you or the provider delete them. Always export or back up important projects before cancelling.
Contact support if you need confirmation of data retention or export assistance.
Will I get a refund?
Quik! Forms (web) refund policy
- 14-day free trial: if you cancel during the trial you are not charged.
- Annual plans: full refund within 30 days of signup is available; partial refunds may be possible after 30 days.
- Monthly plans: a full refund for the current billed month may be available; all refunds require contacting support to request them.
- See Quik pricing and refund details: Quik subscription pricing & refunds.
GoPro Quik (App Store) refund policy
- Subscriptions bought through the Apple App Store or Google Play generally do not get an automatic refund on cancellation.
- Cancelled app-store subscriptions typically remain active until the end of the current billing period; refunds are subject to App Store refund policies.
- Refer to the GoPro terms for subscription handling: GoPro Quik Subscription Terms.
Quik plans and pricing
Available plans (South Africa)
Prices shown are sourced from the South African App Store listing for Quik subscriptions and reflect in-app purchase rates.
How pricing is charged
App-store prices are managed by Apple/Google and billed in local currency. Web subscriptions are billed by Quik Forms.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Quik Monthly | R8.99 | Monthly | Full access to Quik premium tools and cloud features for mobile editing |
| Quik Annual | R42.99 | Yearly | Same as monthly, full access for one year |
Your consumer rights in South Africa
General rights
South African consumers have protections under national consumer law for fair value and quality. Digital subscriptions are subject to these laws but outcomes depend on the facts and the supplier or platform terms.
How this applies to Quik
- For web purchases (Quik! Forms), refund and cancellation terms published by the supplier apply and Quik! Forms offers specific trial/refund windows.
- For purchases via Apple or Google, the platform’s refund rules and processes usually govern refund decisions.
Customer experiences
Positive feedback
Market reviews list strong scores for value, features and ease of use; for example GetApp South Africa reports high recommendation rates and positive ratings for Quik.
See a summary of user reviews: Quik reviews on GetApp South Africa.
Common complaints
Users have reported frustration when cancelling App Store subscriptions and not receiving refunds for remaining paid time; some complaints relate to discontinued desktop features and refund denials outside specified refund windows.
If you encounter problems, collect documentation and contact support promptly.
Documentation checklist
What to gather before contacting support
- Account email address and username used with Quik.
- Receipt or order ID for the subscription (from App Store or Quik invoice).
- Dates of purchase, renewal and cancellation attempt.
- Screenshots of subscription status, billing page and any error messages.
- Support ticket IDs or chat transcripts if you already contacted customer service.
Why this helps
Clear documentation speeds up verification and improves your chance of a favourable outcome for refunds or account actions.
Common mistakes
Cancelling in the wrong place
A frequent error is cancelling inside the Quik mobile app when the subscription was charged by Apple or Google. In that case you must cancel via your App Store account.
Assuming an immediate refund or access change
Another common mistake is assuming cancellation triggers an immediate refund or immediate loss of access. Refunds follow the provider’s policy, and access often remains until the end of the billing period.
Comparative recap
Quick comparison overview
The table below compares the two main purchase channels so you can pick the right cancellation path.
| Channel | How to cancel | Refunds | Access after cancel | Pricing (example) |
|---|---|---|---|---|
| Quik! Forms (web) | Settings → My Account → Manage Subscription or contact support@quikforms.com | 14-day trial; annual full refund within 30 days; monthly full refund options - contact support | Stops future billing; access depends on plan and provider policy | R42.99 year / R8.99 month |
| GoPro Quik (App Store) | Cancel via Apple/Google subscriptions screen | Refunds follow App Store policies; not guaranteed on cancellation | Usually active until end of paid period | App-store listed prices (local currency) |
After cancelling
Immediate steps
- Save or export any projects and media you want to keep.
- Confirm cancellation by checking subscription status in the app or app-store account.
- Keep receipts and support correspondence for 30 - 90 days in case you need a refund or dispute.
Helpful links and support
- Cancel Quik! Forms subscription: Cancel Quik App Subscription (Quik! Forms)
- Quik subscription pricing & refund details: How does Quik subscription pricing work?
- GoPro Quik subscription terms (app-store purchases): GoPro Quik Subscription Terms
Address
Registered location
Quik’s public contact information lists a general location in Nairobi, Kenya.
Notes about physical address
No specific street address for cancellations is provided publicly; use the in-app cancellation flow or contact support@quikforms.com for assistance.