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Cancel SCORESMATTER
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Scoresmatter service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Scoresmatter: Easy Method
What is Scoresmatter
Service overview
Scoresmatter is an online platform that offers personalised scoring and tracking services through a subscription model.
The service is delivered digitally and access is managed via an online account.
Subscription model
Scoresmatter operates recurring paid subscriptions with an introductory trial option noted on their signup pages.
The company publishes a refund and cancellation policy on its help site that governs these subscriptions.
How to cancel Scoresmatter
Cancel via web (standard subscription)
- Sign in to your Scoresmatter account on the website.
- Go to Account and then the Billing tab.
- Choose the option to cancel the recurring subscription; cancellation takes effect at the end of the current billing period.
- Keep a screenshot or confirmation for your records.
Cancel during the 10-day trial
- If you are within the advertised 10-day trial you can cancel from your account with a single click under the same Account/Billing area.
- Cancel before the trial ends to avoid any charge; the signup page describes a “no hassle” trial cancellation.
- For trial details see the signup page: Scoresmatter trial info.
What happens when you cancel
Access and renewal
When you cancel a recurring subscription, the cancellation becomes effective at the end of the current billing period.
You retain access to the service until the end of that paid period; the service will not renew after that date.
Data and account
Scoresmatter does not explicitly state in the cancellation page how long account data is retained after cancellation.
If you need data retained or deleted, request this before the end of your access period and keep records of the request.
Will I get a refund?
Official refund policy
Scoresmatter’s published policy states all purchases are final; they do not provide refunds or credits for partial billing periods.
This policy is described on their help page: Refund & Cancellation Policy.
Trial and exceptions
- During the 10-day trial you may cancel without charge before the trial ends; after the trial a monthly fee applies.
- The help pages do not describe any automatic refund exceptions; if you believe an error occurred, save evidence and contact support promptly.
Scoresmatter plans and pricing
Available pricing information
No South African Rand (ZAR) pricing is publicly listed for Scoresmatter for 2024/2025 in the verified sources.
Only UK trial/pricing references appear on the signup and help pages.
Contact for local pricing
If you need ZAR pricing or local payment options, contact Scoresmatter via the account or support channels on their site.
| Plan | Price / Contact |
|---|---|
| 10-day trial | See signup page; contact for local pricing |
| Paid subscription | Contact for pricing (no ZAR listed) |
Your consumer rights in South Africa
Cooling-off (right to rescind)
Under South African consumer law, online purchases commonly include a cooling-off period allowing cancellation within a set time.
In South Africa the Consumer Protection Act provides a 7-day cooling-off right for certain online transactions; Scoresmatter’s published policies do not reference this right.
How to proceed if you have a dispute
- Keep all order confirmations, payment records, and screenshots of the website offer.
- Contact Scoresmatter support first and request a resolution in writing before the end of any cooling-off period.
- If unresolved, you may consider lodging a complaint with the relevant South African consumer authority or seeking legal advice.
Customer experiences
Reported issues
Public reviews include reports of unexpected charges, multiple payments, and difficulties cancelling through the website.
Some reviewers on Trustpilot describe being billed without clear consent or having trouble contacting support.
Summary and caveats
Not all users report problems; however, the presence of negative reviews suggests you should keep precise records when you sign up or cancel.
If you experience unexpected charges, collect evidence (screenshots, bank statements) and contact support promptly.
See examples of reported issues: Trustpilot reviews.
Documentation checklist
Essential documents to save
- Order confirmation or welcome email from Scoresmatter.
- Payment receipts or card/bank statement entries showing charges.
- Screenshots of the signup page, trial terms, and billing settings.
- Cancellation confirmation or screenshots showing cancellation steps completed.
When contacting support
- Include dates, amount charged, method of payment, and screenshots.
- Save copies of all correspondence with Scoresmatter for any dispute.
Common mistakes
Assuming automatic refunds
Users sometimes expect prorated refunds after cancelling; Scoresmatter’s policy states purchases are final and typically no partial refunds are issued.
Always check the refund policy before cancelling if you expect a refund.
Not documenting cancellation
Failing to save a cancellation confirmation can make it harder to dispute later charges.
Take screenshots and keep emails showing the effective end date of service.
Comparative recap
Quick comparison of key points
| Topic | Scoresmatter (official) | South African expectation |
|---|---|---|
| How to cancel | Cancel via Account → Billing on the website; effective end of billing period. | Consumers can cancel online and should exercise a 7-day cooling-off where applicable. |
| Refunds | All purchases are final; no refunds for partial periods; trial must be cancelled to avoid charge. | CPA may allow remedies if consumer rights were breached; keep evidence to support a claim. |
| Trial | 10-day trial with one-click cancellation during trial (per signup page). | Cancel within the trial or cooling-off period to avoid charges; keep proof of cancellation. |
After cancelling
What to check immediately
- Confirm you received a cancellation confirmation and note the date when access ends.
- Monitor your bank/card statements for any further charges for at least one billing cycle.
Useful links and next steps
- Read the official refund and cancellation policy: Refund & Cancellation Policy.
- See trial details and signup information: Signup page.
Address
Registered postal address
ScoresMatter, Building 1, Chalfont Park, Gerrards Cross, Buckinghamshire, SL9 0BG, United Kingdom.
Use this address for formal postal correspondence if required.
Contacting the company
For account, billing or support enquiries use the account support channels on the Scoresmatter website and keep records of all communications.
Refer to the help pages for policy details: Refund & Cancellation Policy.