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Cancel SCORPION
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Scorpion service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Scorpion: Easy Method
What is Scorpion
Overview
Scorpion is a South African legal protection service that provides subscription-based legal advice and representation to members. It offers various plans covering legal assistance for personal and civil matters.
Key features
Scorpion provides access to legal support, case handling and policy-based limits per claim. It also publishes a money-back guarantee and cooling-off terms for new policies.
How to cancel Scorpion
Step-by-step online / phone cancellation
- Locate your policy number and membership details before contacting Scorpion.
- Contact Scorpion by the method listed on your policy documents (phone or email) and state you wish to cancel within the cooling-off period or thereafter.
- Request written confirmation of cancellation and a reference number for your request.
What to include in your cancellation request
- Your full name, ID or membership number and contact details.
- Policy start date and the reason for cancellation (if requested).
- Banking details for refunds and any supporting documents requested by Scorpion.
What happens when you cancel
Access to services
Access to legal services under your Scorpion plan will usually stop from the effective cancellation date. Any ongoing cases may be closed or transferred depending on contract terms.
Renewal and data handling
Automatic renewals will be stopped once cancellation is confirmed. Scorpion will retain member records as required by law and for administrative purposes.
Will I get a refund?
Cooling-off refund
Scorpion offers a 31-day review (cooling-off) period from the policy inception or funeral plan start date.
If you cancel within 31 days and no assistance has been provided, you are entitled to a full refund.
Exceptions and after the cooling-off period
- If Scorpion has already provided assistance or services, a full refund may not be available.
- Any refunds are subject to Scorpion’s verification that no legal assistance was performed on your behalf during the 31-day period.
- For details see Scorpion’s money-back guarantee: Scorpion money-back guarantee.
Scorpion plans and pricing
Available plans
The following prices are the exact ZAR amounts located for Scorpion services in 2024 - 2025.
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Scorpion Solitaire (Ads Free) | R39.99 | 一回 | Removes ads from the Scorpion Solitaire app |
| Scorpion Legal Protection - Platinum | R221.00 | 月額 | Full coverage legal insurance up to R243 100 per case |
| Scorpion Legal Protection - Policy A | R144.00 | 月額 | Coverage up to R144 000 per case |
| Scorpion Legal Protection - Policy B | R72.00 | 月額 | Coverage up to R86 400 per case |
| Scorpion Legal Protection - Policy C | R72.00 | 月額 | Coverage up to R86 400 per case |
Your consumer rights in South Africa
Cooling-off period under Scorpion vs law
Under South African consumer protection law (Consumer Protection Act) the standard cooling-off period for some transactions is 14 days.
Scorpion’s published cooling-off period is 31 days, which is longer than the statutory 14-day period.
How to enforce your rights
- Keep written records of cancellation requests and any interactions with Scorpion.
- If you believe your rights were breached, you can raise a complaint with the National Consumer Commission or seek legal advice.
Customer experiences
Reported negative experiences
- Some customers report lack of follow-up and poor communication from assigned advisors after submitting documents.
- There are reports of service being withdrawn mid-case despite documentation, creating a perception of abandonment.
What others mention positively
Verified data did not include specific positive reviews, but Scorpion’s extended 31-day refund promise is highlighted as a consumer-friendly term.
Always request written confirmations and escalation contacts when you join to reduce the risk of communication issues.
Documentation checklist
Essential documents to have ready
- Policy or membership number and the start date of your plan.
- Proof of identity (ID document or passport) and contact details.
- Banking details for refunds (account name, account number, branch code).
Case and cancellation records
- Copies of any correspondence with Scorpion (emails, letters, SMS).
- A timeline of events if you received any advice or assistance before cancelling.
Common mistakes
Delaying cancellation within the cooling-off period
Waiting too long to notify Scorpion can risk losing full-refund eligibility if any assistance is provided in the interim.
Poor record keeping
Not keeping written proof of cancellation requests or communications makes disputes harder to resolve.
Always save confirmation emails and request a reference number for cancellations.
Comparative recap
At-a-glance comparison
| Product / Topic | Price | 期間 | Key point |
|---|---|---|---|
| Scorpion Legal Protection - Platinum | R221.00 | 月額 | High coverage per case (R243 100) |
| Scorpion Legal Protection - Policy A | R144.00 | 月額 | Mid-level coverage (R144 000) |
| Scorpion Legal Protection - Policy B / C | R72.00 | 月額 | Entry-level coverage (R86 400) |
| Cooling-off (Scorpion) | N/A | 31 days | Full refund if no assistance provided |
| Standard Consumer Protection Act | N/A | 14 days | Minimum statutory cooling-off period for qualifying purchases |
After cancelling
Follow-up actions
- Retain cancellation confirmation and any refund transaction records.
- Monitor your bank account for the refunded amount if eligible.
Where to get more information
For details on Scorpion’s money-back guarantee and refund terms, see their official page: Scorpion money-back guarantee.
Address
Scorpion branch details
Office Number 0601N, Steyns Towers, 271 Pretorius Street, Pretoria, 0001, South Africa.
Notes on contacting
Use your policy documents to find the correct phone or email contact for cancellations and complaints.
Keep copies of all correspondence and request written confirmation for any agreed actions.