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Cancel SPLASH
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Splash service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Splash: Easy Method
What is Splash
Overview
Splash is a name used by several related services, including an event-management platform, Splash Music (a music app), Splash Fashions (an online retailer in South Africa) and learning apps under the SplashLearn brand.
This guide focuses on cancelling subscriptions and orders in South Africa and covers the practical steps for app subscriptions and online-store returns using verified sources.
Which services this guide covers
The verified sources used here include Splash Music cancellation instructions and Splash Fashions' terms for returns and refunds.
Where a specific service’s web cancellation process is not listed, this guide explains the safest next steps and who to contact.
How to cancel Splash
Cancel Splash Music on iOS (Apple App Store)
- Open the iPhone or iPad Settings app.
- Tap your Apple ID (top of Settings), then Subscriptions.
- Select "Splash Music & Beatmaker" and choose "Cancel subscription".
- After cancelling, your remaining paid duration is normally retained until it expires.
Source: Splash Music support
Cancel Splash Music on Android (Google Play)
- Open the Google Play Store app and tap your user icon.
- Go to Payments & subscriptions → Subscriptions.
- Select "Splash Music & Beatmaker" and tap "Cancel".
- Follow the on-screen prompts to confirm cancellation.
Source: Splash Music support
Cancel orders or returns for Splash Fashions (online store)
- If you want to return goods, use the online-store returns procedure and return items within 14 days of delivery.
- Items must be new, unused, in original packaging with tags and invoice to qualify for a refund.
- Contact Splash Fashions customer service for specific return-authorisation steps as needed.
Source: Splash Fashions terms & conditions
What happens when you cancel
Access and billing
For Apple subscriptions you typically retain access for the remaining paid period after cancellation.
Google Play cancellations stop future billing; access period may depend on Play Store policy and the subscription terms.
Data and account status
Cancelling a subscription usually stops future payments but does not always delete your account or data.
If you wish to remove account data, contact the specific Splash service support and request account deletion where available.
Will I get a refund?
Refunds for Splash Fashions online orders
- Refunds are available within 14 days of delivery if items are returned new, unused, in original packaging with tags and invoice.
- Refunds are credited to the original payment method (bank/card) and may be subject to bank processing delays of up to 30 business days.
Source: Splash Fashions terms & conditions
Refunds for app subscriptions
App-store subscription refunds are governed by the Apple App Store and Google Play Store refund policies.
For issues with refunds on app purchases, check the store’s refund request process or the app’s support documentation.
Source: Splash Music support
Splash plans and pricing
Notes on the pricing below
The following prices are verified ZAR amounts listed in the South African App Store for SplashLearn (Splash Jr) and Splash Reading apps during 2024/2025.
If you are cancelling a different Splash service, confirm the plan name on your account before proceeding.
| Plan | Price (ZAR) | 期間 | Features |
|---|---|---|---|
| SplashLearn Membership Monthly (Splash Jr) | R249.99 | Monthly | Full access membership |
| SplashLearn Membership Yearly (Splash Jr) | R1,499.99 | Yearly | Full access membership |
| One Month Full Access (Splash Jr) | R144.99 | One month | Full access |
| SplashLearn Mela Monthly Plan (Splash Jr) | R174.99 | Monthly | Mela plan |
| Monthly Membership Family (Splash Jr) | R199.99 | Monthly | Family membership |
| 1 Month Math & English (Splash Jr) | R194.99 | One month | Math & English content |
| One Year Full Access (Splash Jr) | R879.99 | Yearly | Full access |
| 1 Year Math & English (Splash Jr) | R1,449.99 | Yearly | Math & English content |
| Splash Math (Splash Jr) | R154.99 | Unknown | Splash Math content |
| SplashLearn Mela Yearly Plan (Splash Jr) | R1,349.99 | Yearly | Mela plan |
| Monthly Subscription (Splash Reading) | R144.99 | Monthly | Reading app monthly subscription |
| SplashLearn Membership Monthly (Splash Reading) | R249.99 | Monthly | Full access membership |
| 3-Month Full Access (Splash Reading) | R439.99 | Quarterly | Full access |
| One Year Full Access (Splash Reading) | R879.99 | Yearly | Full access |
| SplashLearn Membership Yearly (Splash Reading) | R1,499.99 | Yearly | Full access membership |
| SplashLearn Mela Monthly Plan (Splash Reading) | R174.99 | Monthly | Mela plan |
| 1 Month Math & Reading Games (Splash Reading) | R219.99 | One month | Math & Reading content |
| Grade 4 Lifetime (Splash Reading) | R199.99 | Lifetime | Grade 4 content |
| Quarterly Subscription (Splash Reading) | R349.99 | Quarterly | Subscription |
| Monthly Subscription (duplicate) (Splash Reading) | R154.99 | Monthly | Monthly subscription |
Your consumer rights in South Africa
Cooling-off period
Under the South African Consumer Protection Act (CPA), consumers generally have a 14-day cooling-off period to return goods bought online.
Splash Fashions’ 14-day return policy aligns with the CPA requirement for online purchases in most cases.
Refund processing obligations
Refunds must be processed within a reasonable time and as per CPA regulations; banks may take longer to credit funds back to your account.
If you believe your rights under the CPA have been breached, keep records and escalate to the retailer or the relevant consumer protection body.
Customer experiences
Positive feedback
Customers praised Splash Fashions for fashion selection and trendy styles, and some physical stores’ staff were helpful.
These positive points are noted in summaries of customer reviews.
Common negative feedback
Recurring complaints include delivery and fulfilment issues and occasional customer service responsiveness problems across platforms.
Check verified review summaries for more detail before purchasing.
Source: CheckThat.ai summary
Documentation checklist
What to have ready for cancellations
- Order number or subscription receipt.
- Invoice or proof of payment (bank/card statement screenshot if needed).
- Account email or username used to subscribe.
- Device details (iOS/Android) when cancelling app subscriptions.
What to have ready for returns
- Original packaging, tags and the item in unused condition.
- Delivery note or proof of delivery date (to calculate the 14-day period).
- Contact details and any return-authorisation provided by the retailer.
Common mistakes
Assuming cancellation equals refund
Cancelling a subscription does not always trigger an automatic refund. Refunds depend on store policies or the retailer’s returns policy.
Always check refund eligibility before cancelling if your goal is to get money back.
Missing the 14-day window or return requirements
Consumers often miss the 14-day return window or return items that are no longer in original condition, which can void refunds.
Always verify return conditions (tags, packaging, invoice) before sending items back to Splash Fashions.
Comparative recap
How cancellation routes compare
| Method | 期間 | Refund possible? | Notes |
|---|---|---|---|
| Apple App Store (iOS) | Remaining paid period retained | Handled by Apple | Cancel via Settings → Subscriptions; access usually continues until expiry. |
| Google Play Store (Android) | Depends on Play policy | Handled by Google | Cancel via Play Store → Subscriptions; follow Google refund steps for disputes. |
| Web subscriptions (service-specific) | Varies by provider | Varies by provider | Some web cancellations are not specified; contact service support for instructions. |
| Splash Fashions online orders | 14 days from delivery | Yes if return conditions met | Return new, unused items with tags and invoice for refund to original payment method. |
After cancelling
Follow-up steps
- Keep confirmation emails/screenshots of cancellation or return requests.
- If you expect a refund, monitor your bank/card account and allow up to 30 business days for processing.
Useful official links
- Splash Music - how to cancel
- Splash Fashions - terms & conditions (returns & refunds)
- CheckThat.ai - customer review summary
Address
Official location (as provided)
10 Hastings Road, Muizenberg, Cape Town, South Africa
Notes about contacting local support
If you need local assistance, use the contact channels listed on the specific Splash service’s website or support pages linked above.