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Le notifico mediante la presente mi decisión de poner fin al contrato relativo al servicio Twitter.
Esta notificación constituye una voluntad firme, clara e inequívoca de cancelar el contrato, con efecto en la primera fecha posible o de conformidad con el plazo contractual aplicable.
Le ruego tome todas las medidas útiles para :
– cesar toda facturación a partir de la fecha efectiva de cancelación;
– confirmarme por escrito la buena toma en cuenta de la presente solicitud;
– y, en su caso, transmitirme el recuento final o la confirmación de saldo.
La presente cancelación le es dirigida por e-correo certificado. El envío, el sellado de tiempo y la integridad del contenido están establecidos, lo que lo convierte en un escrito probatorio que responde a las exigencias de la prueba electrónica. Por lo tanto, dispone de todos los elementos necesarios para proceder al tratamiento regular de esta cancelación, de conformidad con los principios aplicables en materia de notificación escrita y libertad contractual.
De conformidad con las reglas relativas a la protección de datos personales, le solicito también:
– suprimir el conjunto de mis datos no necesarios para sus obligaciones legales o contables ;
– cerrar todo espacio personal asociado;
– y confirmarme el borrado efectivo de los datos según los derechos aplicables en materia de protección de la vida privada.
Conservo una copia íntegra de esta notificación así como la prueba de envío.
Advertencia importante sobre las limitaciones del servicio
En aras de la transparencia y prevención, es esencial recordar las limitaciones inherentes a todo servicio de envío desmaterializado, incluso cuando está sellado con fecha y hora, rastreado y certificado. Las garantías se refieren al envío y la prueba técnica, pero nunca al comportamiento, la diligencia o las decisiones del destinatario.
Atención, Postclic no puede:
- garantizar que el destinatario reciba, abra o tome conocimiento de su e-correo.
- garantizar que el destinatario trate, acepte o ejecute su solicitud.
- garantizar la exactitud o completitud del contenido redactado por el usuario.
- garantizar la validez de una dirección errónea o no actualizada.
- impedir una contestación del destinatario sobre el alcance jurídico del correo.
Cancellation Twitter: Easy Method
What is Twitter
Overview
Twitter (also known as X) is a social network for short posts, conversation and real-time updates. Basic use of the service is free while optional subscription tiers add features such as verification, editing and ad-free experiences.
Paid features
Paid tiers may include blue verification, longer uploads, editing and ad-free options. Pricing and features differ between web purchases and in-app purchases on iOS/Android.
How to cancel Twitter
Cancel on iOS (App Store)
- Open device Settings.
- Tap your name at the top, then tap Subscriptions.
- Find "X" (formerly Twitter) in the list and tap it.
- Tap Cancel Subscription and confirm.
Cancel on Android (Google Play)
- Open the Google Play Store app on your device.
- Tap your profile icon, then choose Payments & subscriptions → Subscriptions.
- Select "X" (formerly Twitter) from the list.
- Tap Cancel Subscription and follow the prompts.
Cancel on the web (x.com)
- Log in to X on the web and go to your profile or the creator/subscription section.
- Find Manage Subscription within your account or billing settings.
- Choose Cancel and follow on-screen confirmation steps.
What happens when you cancel
Access after cancellation
Cancelling stops auto-renewal but typically preserves access to premium features until the end of the billing cycle. You will usually retain paid features for the period already paid.
Billing and next steps
Cancelling prevents future charges but does not automatically produce a refund for the current paid period. Keep records of cancellation confirmation and billing dates for any disputes.
Will I get a refund?
General platform policy
Subscriptions are generally non-refundable unless required by applicable law. Canceling does not automatically trigger a refund for an amount already paid for the current period.
Platform-specific refund options and legal exceptions
- iOS (Apple App Store): Refunds may be requested via Apple’s “Report a Problem” portal; approval is at Apple’s discretion.
- Android (Google Play): Refunds can be requested through Google Play’s “Report a Problem” workflow, usually within a short timeframe; approval is at Google’s discretion.
- South African law (ECTA): Consumers generally have a 7-day cooling-off right for services, which can require a full refund if properly exercised.
Twitter plans and pricing
Summary of available plans
The pricing below reflects web and in-app tiers reported for South Africa. Web subscriptions are generally cheaper than in-app purchases.
Price table (South Africa)
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Basic (Web) | R54.38 | 月額 | Edit posts, upload longer videos |
| Basic (Web) | R578.67 | 年間 | Same as monthly basic but billed annually |
| Premium (Web) | R144.99 | 月額 | Blue-tick verification, ad revenue sharing, creator subscriptions |
| Premium (Web) | R1,519.00 | 年間 | Same Premium features, billed annually |
| Premium+ (Web) | R738.00 | 月額 | All Premium features + ad-free experience |
| Premium+ (Web) | R7,293.00 | 年間 | Same Premium+ features, billed annually |
| X Premium (iOS in-app purchase) | R109.00 | 月額 | App Store in-app subscription tier |
| X Premium Basic (iOS in-app purchase) | R39.00 | 月額 | Lower-tier basic via iOS in-app |
| X Premium Plus (iOS in-app purchase) | R999.99 | 月額 | Top-tier via iOS in-app with ad-free and all features |
| X Premium (iOS in-app purchase) | R1,079.00 | 年間 | App Store annual subscription tier |
| X Premium Basic (iOS in-app purchase) | R399.00 | 年間 | Lower-tier annual via iOS in-app |
| X Premium Plus (iOS in-app purchase) | R9,999.99 | 年間 | Top-tier annual via iOS in-app |
Your consumer rights in South Africa
Electronic Communications and Transactions Act (ECTA)
ECTA generally gives consumers a 7-day cooling-off right to cancel services after the transaction is concluded. If exercised correctly, a full refund is due within 30 days.
Consumer Protection Act (CPA) and direct marketing
For direct-marketing contracts, the CPA provides a 5 business day right to cancel without penalty and requires refunds within 15 business days.
Applicability to digital subscriptions
ECTA’s cooling-off provisions apply to services including digital subscriptions. Contract terms cannot lawfully override statutory cooling-off rights.
Customer experiences
Negative reports
Many users report difficulties cancelling subscriptions: subscriptions not appearing in the app store, being charged after cancellation, or being unable to cancel if the account is suspended.
Positive or neutral feedback
No verified positive user reviews specific to Twitter/X in South Africa were found in the available review sources for this guide.
Documentation checklist
Proof required when disputing charges
- Receipt or proof of purchase (email or in-app confirmation).
- Account username or email associated with the subscription.
- Date of charge and billing amount.
- Screenshot or confirmation of cancellation (if available).
Additional records to gather
- Bank or card statements showing the charge.
- App store account identifier used for purchase (Apple ID or Google account).
- Any correspondence with platform support.
Common mistakes
Not checking the correct store account
Many cancellations fail because the subscription was purchased under a different Apple ID or Google account. Always verify which store account was used before attempting to cancel.
Assuming cancellation equals refund
Users often expect immediate refunds after cancelling. Cancellation typically stops future payments but does not refund the current paid period unless a legal right or store policy permits it.
Comparative recap
At-a-glance differences
This table summarizes cancellation method, refund likelihood and access after cancelling by platform.
Quick decisions
Use the platform where you purchased the subscription (App Store, Google Play or web) as your first step for cancellation and refund requests.
| Platform | How to cancel | Refunds | Access after cancel | 期間 |
|---|---|---|---|---|
| iOS (App Store) | Cancel via device Settings → Subscriptions | Request via Apple; approval at Apple’s discretion | Access continues until end of billing cycle | 月額 / 年間 |
| Android (Google Play) | Cancel via Google Play Store → Subscriptions | Request via Google Play; usually short windows for automatic refunds | Access continues until end of paid period | 月額 / 年間 |
| Web (x.com) | Manage Subscription in account settings on web | Generally non-refundable; check local law for cooling-off rights | Stops future billing; access until billing cycle ends | 月額 / 年間 |
After cancelling
What to do immediately
- Save confirmation of cancellation and any related emails or screenshots.
- Monitor your bank or card statements for any further charges.
If you’re charged after cancelling
- Contact the platform where you purchased first (App Store, Google Play or X web billing).
- If platform support does not resolve the issue, consider disputing the charge with your bank and cite your consumer rights under ECTA/CPA where applicable.
Address
Corporate contact address
X Corp., One Cumberland Place, Fenian Street, Dublin 2, D02 AX07, Ireland
Notes about contacting
When contacting corporate offices or support, include your account identifier, date of purchase and proof of payment to speed up assistance.