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Young Living

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South Africa

Cancellation service #1 in South Africa

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Termination letter drafted by a specialized lawyer
Sender
Cancel Young Living Membership | Postclic
Young Living
Building 6, Clearwater Office Park, Corner Christiaan de Wet Road & Millennium Boulevard, Strubens Valley
1735 Roodepoort South Africa
internationalsupport@youngliving.com
Cancellation of Young Living contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Young Living service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Young Living
Building 6, Clearwater Office Park, Corner Christiaan de Wet Road & Millennium Boulevard, Strubens Valley
1735 Roodepoort , South Africa
internationalsupport@youngliving.com
REF/2025GRHS4

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Cancellation Young Living: Easy Method

What is Young Living

Overview

Young Living is a wellness company known for essential oils, diffusers and related natural products. It operates a member model with options like the Monthly Loyalty Order (an autoship-style subscription) for ongoing product shipments and rewards.

Services related to cancellation

Cancellation topics commonly involve ending the Monthly Loyalty Order, returning products, or closing a membership/account. Policies and processes are governed by Young Living's terms and the company's return/credit practices.

How to cancel Young Living

Cancel Monthly Loyalty Order via website

  • Sign in to your Young Living account on the website.
  • Open Account Manager or the subscription/loyalty order section.
  • Locate the Monthly Loyalty Order (autoship) setting and select cancel or terminate to stop future renewals.
  • Confirm the cancellation and save any confirmation or reference number.
  • For details on account and subscription management, see Young Living's terms: Young Living Terms of Service.

Cancel in-app purchases (Apple / Google)

  • If you purchased or subscribed inside an app (via Apple App Store or Google Play), manage or cancel that subscription through your Apple or Google account - Young Living's web Account Manager may not control in-app platform subscriptions.
  • Open the App Store or Google Play, find Subscriptions, and cancel the relevant Young Living-related item there.
  • Keep confirmation screenshots or emails from the app store as proof of cancellation.

What happens when you cancel

Access and future renewals

When you cancel a Monthly Loyalty Order, future automatic renewals stop after the current term ends. Any products already shipped remain your responsibility.

Account data and benefits

Account information typically remains on file unless you request account closure. Loyalty points, starter discounts or partner benefits may be affected by cancellation or account termination.

Will I get a refund?

General customer return/refund framework

Young Living's return approach distinguishes unopened vs opened products and non-partner customers vs Brand Partners.

Non-partner customers: unopened items within 30 days may be eligible for a full refund (shipping deducted); opened items within 30 days may receive account credit (shipping deducted); returns up to 90 days may be credited less shipping and a 10% handling fee.

Brand Partner and termination exceptions

Brand Partners may return unopened products within one year for a full refund (including shipping). Opened items within 90 days may be returned for account credit.

Account termination may allow returns within 90 days for reimbursement at 90% of net cost. These are company policies and may vary by region and case.

Young Living plans and pricing

Pricing note

Official Young Living subscription or membership pricing in ZAR for South Africa was not found in the verified sources. The table below includes available third-party app prices and a listed physical starter bundle price.

Available plans and sample prices

Plan Price (ZAR) Period Features / Notes
Premium Starter Bundle (physical product) R2999.00 One-time Includes 10 oils, diffuser, starter pack, book, labels, shipping & VAT
MyOilPal - Monthly Premium Access (third-party app) R84.99 Monthly Premium features in MyOilPal app (not official Young Living)
MyOilPal - Yearly Premium Access (third-party app) R729.99 Annual Premium features in MyOilPal app (not official Young Living)
MyEO - Full Access Monthly (third-party app) R59.99 Monthly Full access in MyEO app (not official Young Living)
MyEO - Full Access Yearly (third-party app) R459.99 Annual Full access in MyEO app (not official Young Living)

Your consumer rights in South Africa

Cooling-off and unsolicited sales

Under the South African Consumer Protection Act (CPA), consumers have a 7-day "cooling-off" period for unsolicited or direct marketing offers. This right can allow cancellation without penalty in qualifying cases.

Fair contract and return rights

CPA entitles consumers to fair and reasonable contract terms and protection against unconscionable practices. Company return policies cannot override statutory rights.

If company policies (for example, only offering account credit or charging high handling fees) appear unfair or ambiguous, consumers may challenge those terms under the CPA.

Customer experiences

Positive feedback

Some customers praise Young Living for product quality, the Loyalty Box, points rewards, and the supportive community around the brand.

Negative feedback

Common complaints in reviews include delivery errors, repeated charges, slow customer service, confusion over auto-subscriptions, perceptions of high prices, and difficult cancellation experiences.

For user reviews and experiences, see aggregated customer feedback: Young Living reviews on Trustpilot.

Documentation checklist

Essential cancellation documents

  • Account login email and username.
  • Subscription or loyalty order reference number.
  • Cancellation confirmation (screenshot or email).
  • Order number(s) and shipment tracking for recent deliveries.

Return and refund evidence

  • Proof of purchase (invoice or receipt).
  • Photos of product condition (opened/unopened) if returning.
  • Shipping receipts and return-tracking information.
  • Any written correspondence with Young Living support.

Common mistakes

Assuming in-app cancels are automatic

Example: Cancelling a web-based subscription does not always cancel an App Store or Google Play subscription. Always check the platform where the payment was made.

Not saving confirmation or proof

Example: Users sometimes forget to save cancellation confirmations or refund correspondence. This makes disputes harder to resolve with support or payment providers.

Comparative recap

Quick plan comparison

Item Price (ZAR) Period Cancellation method
Monthly Loyalty Order (Young Living) Contact for pricing Ongoing Cancel via Account Manager on website (terms)
Premium Starter Bundle R2999.00 One-time Return policy applies; see company return terms
MyOilPal / MyEO (third-party apps) R59.99 - R84.99 / R459.99 - R729.99 Monthly / Annual Manage via the respective app store (Apple / Google) or app provider

Key takeaway

If you subscribed through the website, cancel in Account Manager. If charged via an app store, cancel in that app store. Keep documentation and be aware of South African statutory protections.

After cancelling

What to monitor

Keep an eye on your payment method for any additional charges after cancellation and retain all confirmation messages. Track any returned shipments until delivery confirmation.

Where to get help

For account or terms questions, review Young Living's terms: Young Living Terms of Service.

To read other customers' experiences before deciding next steps, see reviews: Young Living on Trustpilot.

Address

South Africa office

Building 6, Clearwater Office Park, Corner Christiaan de Wet Road & Millennium Boulevard, Strubens Valley, Roodepoort, Johannesburg, 1735, South Africa.

Notes

Use the address for regional correspondence. For account-specific requests, contact Young Living through your account portal or their official channels as listed in their terms.

Similar cancellation services

FAQ

To cancel your Monthly Loyalty Order, sign in to your Young Living account, navigate to the Account Manager, locate the subscription section, and select cancel. Keep a confirmation of your cancellation for your records.

When you cancel your Young Living membership, your account information typically remains on file unless you request account closure. However, benefits like loyalty points may be affected.

Refund eligibility depends on the products returned. Unopened items within 30 days may qualify for a full refund, while opened items may receive account credit. Check your terms for specifics.

Yes, if you subscribed through an app like Apple or Google, you must manage your cancellation through your respective app store. Ensure to keep proof of cancellation.

Brand Partners can return unopened products within one year for a full refund. Opened items may be returned for account credit within 90 days. Review your contract for specific terms.