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Cancel COMPLETESAVINGS
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Completesavings service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Completesavings: Easy Method
What is Completesavings
Service overview
CompleteSavings is a subscription-based service that offers members access to discounts, cashback and deals across a range of retailers. Membership unlocks exclusive offers intended to save money on everyday purchases.
Who operates the service
The service is operated by WL under the CompleteSavings brand and is managed via the CompleteSavings website and member accounts. Terms and conditions govern sign-up, billing and cancellations.
How to cancel Completesavings
Cancel online (fastest)
- Log in to your account on the CompleteSavings website and use the online cancellation service while logged in.
- Follow the on-screen prompts to confirm cancellation and keep a screenshot or confirmation email for your records.
Other cancellation routes
- Email: send a cancellation request to customerservice@completesavings.ie.
- Phone: call 1800 806 167 (Mon - Fri 8 AM - 8 PM, Sat 9 AM - 4 PM, excluding bank holidays) to request cancellation.
- Postal / written form: download and complete the cancellation form from the website, then send it as instructed on the site.
What happens when you cancel
Access after cancellation
When you cancel, service normally continues until the end of the current paid period unless you request immediate cancellation.
If you request immediate cancellation, access ends straight away and you will not be able to use member benefits after that point.
Renewal and data
Automatic renewals stop after a successful cancellation, so no further membership fees should be taken following the current period.
CompleteSavings retains account and transaction data according to its Privacy Policy and Terms; request details or deletion through customer service if needed.
Will I get a refund?
Cooling-off and trial periods
If your initial membership period included a free trial, you can cancel within 30 days (this includes the 14-day cooling-off period) without paying.
If there was no free trial, you can still cancel within the 14-day cooling-off period to avoid paying the membership fee for the initial period.
Refunds after the cooling-off period
- If you cancel after the cooling-off period, the first payment is generally non-refundable but no further fees will be charged.
- If CompleteSavings (WL) terminates membership with 30 days’ notice, they will reimburse the membership fee prorated for any unused portion of the period.
Completesavings plans and pricing
Pricing availability
No definitive public pricing was available in the verified terms. Contact CompleteSavings for current plan costs and promotions.
How to get exact pricing
Check your country-specific CompleteSavings site or your account page for the exact fee, or contact customer service by email to request pricing details.
| Plan | Period | Price |
|---|---|---|
| Standard membership | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
General protections to consider
South African consumers are protected by national consumer laws that cover unfair business practices, misleading advertising and defective goods or services.
These protections may give you remedies such as cancellation, refunds or repair depending on the circumstances and the nature of the contract.
Practical steps under South African protections
- Keep all records: sign-up confirmations, payment receipts, cancellation requests and any replies from CompleteSavings.
- If charges continue after cancellation, contact your bank or card issuer promptly to dispute unauthorised or recurring payments.
- Consider lodging a complaint with your local consumer protection authority if you cannot resolve the issue directly.
Customer experiences
Summary of verified feedback
Verified reviews and third-party summaries report multiple users experiencing unexpected recurring charges and difficulty completing cancellations.
Some users say refunds promised were not processed and cancellations did not stop future charges in a timely manner.
What this means for you
- Expect to retain evidence of cancellation (screenshots, confirmation emails, call logs).
- If initial attempts fail, escalate: follow up with customer service in writing and consider bank dispute procedures if charges persist.
Documentation checklist
What to prepare before cancelling
- Account username or email used to register the membership.
- Payment details (last charged amount, date, payment method).
- Any sign-up confirmation, trial offer details or promotional terms.
What to save after cancelling
- Cancellation confirmation (screenshot or email) and the date/time stamp.
- Copies of all communications with CompleteSavings (emails, recorded call reference if available).
- Bank statements showing charges and any refunds or disputed transactions.
Common mistakes
Assuming a single cancellation method is enough
Example: cancelling by phone but not receiving written confirmation can leave you exposed if charges continue.
Always request a written confirmation and keep a screenshot or email proving the cancellation.
Delaying dispute of unexpected charges
Example: noticing a recurring charge but waiting weeks to contact the bank. Delays can make a refund or chargeback harder to obtain.
Contact the merchant and your payment provider immediately if you see unexpected or continuing charges.
Comparative recap
Key features compared
The table below compares core aspects of CompleteSavings against common consumer expectations for subscription services.
How to read this table
Use the table to quickly identify where CompleteSavings aligns with common expectations and where customers reported issues.
| Feature | CompleteSavings (verified) | Typical expectation for subscriptions |
|---|---|---|
| Cancelling methods | Online (account), email, phone, downloadable form | Multiple easy methods and clear confirmation |
| Refund policy | 14-day cooling-off; 30 days if trial; prorated refunds if company terminates | Clear refund terms and prompt processing |
| Practical reliability | Verified complaints of difficulty cancelling and recurring charges | Smooth cancellation and no further charges after confirmation |
After cancelling
Follow-up actions
- Save confirmation and watch your bank/credit card statements for any further charges.
- If a charge appears after cancellation, contact CompleteSavings in writing and your bank to dispute the charge.
Useful official links
- CompleteSavings Terms & Conditions
- User reviews on Trustpilot
- Third-party summary (chargeback guidance)
Address
Registered office
Complete Savings, Avenue Reverdil 8, 1260 Nyon, Switzerland.
Notes on postal cancellations
If you plan to cancel by post, include a signed written request and a copy of proof of purchase and mail to the address used by the company for correspondence.