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Japan Crate

Cancel JAPAN CRATE

in 30 seconds only!

To cancel Japan Crate,
please provide the information:
When do you want to cancel?
South Africa

Cancellation service #1 in South Africa

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Google4.9

Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Japan Crate Cancel Subscription | Postclic
Japan Crate
11111 Jefferson Blvd #5202
90230 Culver City United States
info@japancrate.com
Cancellation of Japan Crate contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Japan Crate service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Japan Crate
11111 Jefferson Blvd #5202
90230 Culver City , United States
info@japancrate.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Japan Crate: Easy Method

What is Japan Crate

Overview

Japan Crate is a subscription box service that sends curated Japanese snacks and candies to subscribers. Boxes typically arrive monthly and include a variety of items with information about each product.

Availability and scope

Japan Crate historically shipped internationally, including to South Africa, with prices listed in USD and shipping varying by region. Recent reviews indicate changes in operations; check recent feedback before subscribing.

How to cancel Japan Crate

Cancel via website / account

  • Sign in at your Japan Crate account on the website.
  • Go to Subscriptions (or Account > Subscriptions) and select Cancel or Manage subscription.
  • Follow the on-screen prompts and confirm cancellation before the next renewal date.

App store and other methods

  • Do not rely on cancelling through the App Store or Google Play unless your subscription was specifically purchased there.
  • Many users report auto-renew and difficulties cancelling; cancellation via the account on the Japan Crate website is the recommended starting point. See user reports for more context: HonestBrandReviews - Japan Crate.

What happens when you cancel

Access and upcoming deliveries

When cancellation is completed, future renewals should stop and you will not be billed for subsequent periods. Current or already-processed shipments may still be fulfilled and delivered.

Account and data

Your account typically remains accessible for viewing order history and past invoices. Companies may retain contact and order data for administrative and legal reasons.

Will I get a refund?

Refund policy - general summary

Public reports indicate Japan Crate issues refunds sparingly. Shipping that is already processed is often non-refundable.

Exceptions and disputing charges

  • If a charge is unauthorized, contact your payment provider or card issuer to dispute the transaction.
  • Keep evidence of attempted cancellation, billing statements, and any support correspondence when requesting refunds or disputes.

Japan Crate plans and pricing

Pricing availability

No verified public pricing in ZAR for South Africa was found for 2024 - 2025. Japan Crate lists prices in USD and shipping varies by region.

How to obtain exact pricing

Contact Japan Crate via your account or official contact channels to request current pricing and shipping costs to South Africa.

Plan 期間 Price
Standard Crate 月額 Contact for pricing
Premium Crate 月額 Contact for pricing
One-time / Gift - Contact for pricing

Your consumer rights in South Africa

Cooling-off and cancellation rights

Under South African consumer law (Consumer Protection Act), online purchases typically include a minimum cooling-off period. Consumers may have the right to cancel certain transactions within that period.

Warranties and delivery expectations

The CPA provides protections such as a six-month implied warranty for defective goods and requirements for fair terms and delivery performance.

Customer experiences

Positive feedback

Many reviewers praise the novelty and variety of the snacks and, in some reports, support was responsive during disruptions. See community reviews for examples: Product Hunt - Japan Crate reviews.

Negative feedback and operational concerns

Reported issues include shipping delays, missing boxes, auto-renewal difficulties, and limited refunding. Aggregated reviews and complaints describe frustration with cancellations and customer service. See compiled reports: HonestBrandReviews - Japan Crate and user reviews: Trustpilot - Japan Crate.

Documentation checklist

Essential documents to collect

  • Order number(s) and subscription ID.
  • Account email and screenshots of the subscription page showing renewal dates.
  • Billing statements showing charges (bank or card statements).

Evidence for disputes

  • All correspondence with support (timestamps and message content).
  • Tracking information and delivery confirmations.
  • Photos of damaged goods, where relevant.

Common mistakes

Missing the cancellation window

Example: Waiting until after the renewal date to cancel often results in an immediate charge for the next period. Always cancel at least 24 - 48 hours before the renewal date, and keep the confirmation.

Using the wrong cancellation channel

Example: Cancelling via an app store when the subscription was set up on the website (or vice versa) can leave the subscription active. Confirm where the original billing originated and cancel there.

Comparative recap

Quick feature comparison

This table summarizes key points to help you decide whether to subscribe or how to approach cancellation and disputes.

How to use this recap

Use the table to prioritize actions: cancel early, keep records, and prepare to dispute charges if necessary.

Feature Japan Crate 期間
Ease of cancellation Reported as difficult; manual cancellation via website recommended 月額
Refund availability Rare; shipping processed often non-refundable 月額
Delivery reliability to South Africa Variable; delays and missing shipments reported 月額
Customer service Mixed reviews - responsive to some, unhelpful or slow in others 月額

After cancelling

Monitor billing and statements

Check your bank or card statements for at least two billing cycles after cancellation to ensure no unexpected renewals occur. Save any cancellation confirmation emails or screenshots.

Further actions and resources

Address

Corporate address

Japan Crate, LLC

11111 Jefferson Blvd #5202, Culver City, California 90230, United States

How to send official notices

Send registered mail if you need to provide formal cancellation notice or dispute documentation. Keep copies and proof of delivery for your records.

FAQ

To cancel your Japan Crate subscription, sign in to your account on the Japan Crate website, navigate to Subscriptions, select Cancel or Manage subscription, and follow the prompts to confirm cancellation before the next renewal date.

Refunds from Japan Crate are rare, especially for processed shipping. If you believe you are entitled to a refund, keep proof of your cancellation attempt and contact customer support.

It is not recommended to cancel via the App Store or Google Play unless you purchased your subscription there. Many users report difficulties, so it's best to cancel through your Japan Crate account on their website.

After cancellation, your account will remain accessible for viewing order history and invoices, but you will not be billed for future periods. Japan Crate may retain your data for administrative purposes.

If you see unauthorized charges, contact your payment provider or card issuer to dispute the transaction. Keep records of your cancellation attempts and any correspondence with Japan Crate.