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I hereby notify you of my decision to terminate the contract relating to the Lovevery service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Lovevery: Easy Method
What is Lovevery
Overview
Lovevery is a subscription service that delivers age‑appropriate Play Kits and books designed for early childhood development, primarily for children 0 - 3 years old.
What the service includes
Kits contain toys, activity guides and developmentally targeted materials created by educators and child development experts.
How to cancel Lovevery
Cancel via website (recommended)
- Sign in at Lovevery.com and go to Account Settings → Manage Subscription.
- Select Cancel subscription or Skip next Play Kit as required.
- Make the cancellation at least 3 days before your next scheduled shipping date for it to take effect.
Other cancellation notes
- If your subscription was set up through the App Store (iOS) or Google Play (Android), you must cancel through that platform’s subscription settings; these cannot be cancelled on Lovevery.com.
- If you receive a shipping confirmation before cancelling, that active order will usually still ship; contact Lovevery support to attempt cancellation or to ask about returns.
Help link
For step‑by‑step help see Lovevery’s support article: How do I cancel my subscription?
What happens when you cancel
Access and future deliveries
After cancelling, future Play Kits stop according to the timing rules in your account. Kits already charged and shipping may still be fulfilled.
Account and data
Your Lovevery account remains accessible for order history and account information unless you request deletion.
Renewals and rejoining
You can usually restart or rejoin the subscription later by logging into your account and choosing a new subscription plan or reactivating the existing one.
Will I get a refund?
Refunds for prepaid kits
If you cancelled and had already prepaid for Play Kits you have not received, Lovevery will refund the purchase price for those kits.
Refunds are typically processed back to the original payment method within approximately 3 - 5 business days.
Exceptions and timing
- Orders already shipped (shipping confirmation sent) are usually treated as active and may not be cancellable; you must contact support to request cancellation or return instructions.
- Lovevery’s published materials do not explicitly state a statutory 14‑day cooling‑off policy for South Africa; refunds follow Lovevery’s standard terms and case handling.
Lovevery plans and pricing
Pricing availability
No official South Africa‑specific subscription prices were found in Lovevery’s published materials.
Official subscription prices are listed in USD on Lovevery’s site; local ZAR pricing is not published.
How to obtain pricing
Contact Lovevery support or check your checkout region on Lovevery.com for current pricing and currency conversion.
| Plan | Price | Notes | Period (期間) |
|---|---|---|---|
| Standard Play Subscription | Contact for pricing | No official ZAR price published; USD pricing available on site. | Contact for pricing |
| One‑time purchases | Contact for pricing | Some individual items may appear on third‑party sites in ZAR; verify with Lovevery. | Contact for pricing |
Your consumer rights in South Africa
General legal background
South African consumers are protected by the Consumer Protection Act (CPA), which includes rights in respect of defective goods and certain cooling‑off provisions in some contexts.
How this applies to Lovevery
Lovevery’s published policies do not explicitly reference South African statutory cooling‑off rights.
South African consumers may still be able to rely on CPA remedies (for example for defective goods), but Lovevery has not publicly committed to specific SA‑only policies.
Customer experiences
Positive feedback
- Many customers praise the high quality, thoughtful design and developmental value of Play Kits and books.
- Some reviewers report children loved the toys and that kits made good gifts.
Negative feedback
- Common complaints include poor customer service and difficulty reaching human agents or getting timely replies.
- Customers report delayed or missing deliveries, unexpected recurring charges, difficulty cancelling (especially with App Store/Play subscriptions), and occasional partial or insufficient refunds.
Documentation checklist
What to gather before contacting support
- Account email and account ID (if known).
- Order number(s) or shipping confirmation email(s).
- Payment method used and last four digits of the card (if applicable).
- Screenshot(s) of subscription settings or billing charges.
- Clear statement of the requested action (cancel, refund, return) and preferred resolution.
Common mistakes
Attempting the wrong cancellation route
Many customers try to cancel an App‑store subscription on Lovevery.com; App Store or Google Play subscriptions must be cancelled through those platforms.
Waiting too late to cancel
Canceling within fewer than 3 days of the next scheduled shipment often won’t stop that shipment; plan cancellations ahead of the 3‑day cut‑off.
Assuming immediate refunds
Refunds for prepaid but unshipped kits are typically processed in 3 - 5 business days; expecting an instantaneous reversal can cause confusion.
Comparative recap
Quick comparison
The table below summarizes key points about Lovevery compared with a typical subscription toy box.
How to read this table
Use the table to compare cancellation routes, refund timing and price transparency for South Africa.
| Feature | Lovevery | Typical subscription box | Period (期間) |
|---|---|---|---|
| Cancellation method | Via Account Settings on Lovevery.com; App‑store subscriptions via App/Play | Varies; often account portal or platform subscription | Contact for pricing |
| Refund timing for prepaid kits | Typically refunded to original payment method in ~3 - 5 business days | Varies; commonly similar processing times | Contact for pricing |
| Price transparency in South Africa | No official ZAR subscription pricing published | Varies; some services show local pricing | Contact for pricing |
After cancelling
Confirm and keep records
After you cancel, keep the cancellation confirmation email or screenshot of the cancelled subscription page for your records.
If you need more help
Contact Lovevery support via the support article for cancellation questions: How do I cancel my subscription?
Address
Headquarters
Lovevery, Inc.
918 W. Idaho Street, Boise, Idaho 83702, United States
Notes about regional support
Lovevery provides global support through its online help center. For South Africa‑specific legal questions, consider seeking local consumer advice under the Consumer Protection Act.