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Cancellation Selldirect: Easy Method
What is Selldirect
Service overview
Selldirect is a shopping service that helps users compare prices and find deals across products. It operates a subscription-based model offering exclusive discounts and deal notifications.
Availability in South Africa
Selldirect appears to operate in South Africa and offers services via mobile platforms and web. Public documentation about its subscription and refund policies is limited or not readily available.
How to cancel Selldirect
Cancel via App Store (iOS)
- Go to Settings → tap your Apple ID name → Subscriptions → select the subscription → tap Cancel Subscription.
- Note: Uninstalling the app does not cancel the subscription - you must disable auto-renewal explicitly in Apple settings.
Cancel via Google Play (Android)
- Open Google Play Store → Menu (or profile icon) → Subscriptions → select the subscription → Cancel Subscription.
- Note: Uninstalling the app does not stop recurring billing; cancel inside Google Play subscriptions.
Cancel via Web / in-app (Selldirect-specific)
- No publicly documented policy was found for cancelling Selldirect subscriptions on the web or inside the app.
- If cancel options are not visible in-app or on the website, use Selldirect’s official contact channels (see Address section) to request cancellation in writing.
What happens when you cancel
Access and service period
Typically, cancelling a subscription stops auto-renewal but does not always remove immediate access for the period already paid.
For App Store/Google Play subscriptions, you usually retain access until the end of the current billing cycle.
Data and account effects
Canceling may not delete your account or data. Selldirect’s public documentation on data retention after cancellation was not located.
Request explicit confirmation from Selldirect if you need data removed or account closed.
Will I get a refund?
General refund policy summary
No verified statement was found that Selldirect offers a standard 14-day refund right. There is no public, Selldirect-specific refund rule located.
Refund availability may depend on the platform used to subscribe (Apple/Google) and their platform refund policies.
Exceptions and next steps
- If you subscribed through Apple or Google, check their refund/request processes for possible refunds or charge reversals.
- If you believe you are entitled to a refund under South African law, submit a written request to Selldirect and keep copies of receipts and correspondence.
Selldirect plans and pricing
Pricing availability
No publicly available pricing information for Selldirect in South Africa was found for 2024/2025.
Please contact Selldirect directly for current plan details and fees.
Contact to obtain pricing
Use Selldirect’s official contact channels to request a full breakdown of plans and pricing.
| Plan | Period | Price |
|---|---|---|
| Selldirect Subscription | Contact for pricing | Contact for pricing |
Your consumer rights in South Africa
Cooling-off and electronic transactions
Under South African law (ECTA), consumers generally have a cooling-off right for certain electronic transactions.
Section 44 of ECTA provides for a right to cancel electronic transactions within a cooling-off period; confirm applicability to your purchase.
Consumer Protection Act (CPA)
The CPA provides implied warranties and protections for consumers, including rights around faulty goods and misleading representations.
If Selldirect’s documentation does not clearly set out refund or cancellation terms, you may rely on statutory rights and seek guidance from consumer protection bodies.
Customer experiences
Verified reviews found
No verified customer reviews for Selldirect South Africa were identified in the available searches.
There were no verified consumer complaints located on common review platforms specifically mentioning Selldirect South Africa.
What this means for prospective customers
Limited public feedback increases the importance of keeping records of purchases and communications when subscribing.
Confirm cancellation and refund procedures before subscribing where possible.
Documentation checklist
What to gather before cancelling
- Subscription receipt or invoice (Apple/Google receipt if applicable).
- Date and method of subscription, and the account/email used.
- Screenshot of subscription page or payment record.
What to keep after cancellation request
- Written confirmation of cancellation from Selldirect or the platform.
- Reference numbers, email threads, and dates of communication.
- Bank or card statements showing any disputed charges.
Common mistakes
Assuming uninstall cancels subscription
Many users uninstall the app thinking this stops billing. Uninstalling does not cancel auto-renewal on App Store or Google Play.
Always cancel subscriptions in the platform’s subscription settings or get written confirmation from Selldirect.
Not keeping proof of cancellation
Failing to keep confirmation or receipts makes it harder to dispute ongoing charges.
Always save screenshots and emails proving you requested cancellation and keep platform receipts.
Comparative recap
Quick comparison of cancellation routes
| Platform | How to cancel | Refund clarity |
|---|---|---|
| App Store (iOS) | Settings → Apple ID → Subscriptions → select subscription → Cancel Subscription | Handled via Apple; Selldirect refund policy not publicly verified |
| Google Play (Android) | Google Play Store → Menu/profile → Subscriptions → select subscription → Cancel Subscription | Handled via Google Play; Selldirect refund policy not publicly verified |
| Web / in-app (Selldirect) | No public cancellation procedure found; contact Selldirect (see address) | No verified refund policy found; check statutory rights and request written confirmation |
After cancelling
What to monitor
Keep checking bank or card statements for at least two billing cycles to ensure no further charges occur.
If charges continue, escalate with the platform (Apple/Google) or your bank and provide cancellation proof.
Next actions
- Request written confirmation of cancellation and retain it.
- If you believe you are due a refund, submit a written claim and keep copies of all correspondence.
Address
Postal contact for Selldirect
Selldirect’s postal address listed in public feedback sources: PO Box 44294, Claremont, 7735, South Africa.
If using the postal address for cancellation or enquiries, send a recorded delivery and keep proof of posting.
Tips for written requests
Include your full name, contact details, subscription details, date of subscription, and a clear statement requesting cancellation and any refund due.
Request a written acknowledgement and follow up if you do not receive confirmation within a reasonable period.
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Written by Bongani Smit
Digital-law graduate · 3 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 3 years.
FAQ
To cancel your Selldirect subscription via the App Store, go to Settings, tap your Apple ID name, select Subscriptions, choose your Selldirect subscription, and tap Cancel Subscription. Ensure you keep proof of cancellation.
To cancel your Selldirect subscription on Google Play, open the Google Play Store, go to the Menu or profile icon, select Subscriptions, choose your subscription, and tap Cancel Subscription. Remember, uninstalling the app does not stop billing; cancellation must be done through Google Play.
Typically, cancelling your Selldirect subscription stops auto-renewal but allows you to retain access until the end of the current billing cycle. Keep proof of your cancellation request for your records.
There is no verified refund policy for Selldirect subscriptions. If you believe you are entitled to a refund, check the refund processes of the platform you used to subscribe (Apple or Google) and consider submitting a written request to Selldirect.
If you cannot find the cancellation option in the Selldirect app or website, you should contact Selldirect directly using the contact details on your bill or contract and request cancellation in writing, keeping a copy for your records.