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Shoedazzle

Cancel SHOEDAZZLE

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To cancel Shoedazzle,
please provide the information:
When do you want to cancel?
South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Shoedazzle | Postclic
Shoedazzle
800 Apollo Street
90245 El Segundo United States
clientservices@shoedazzle.com
Cancellation of Shoedazzle contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Shoedazzle service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Shoedazzle
800 Apollo Street
90245 El Segundo , United States
clientservices@shoedazzle.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Shoedazzle: Easy Method

What is ShoeDazzle

Service overview

ShoeDazzle is a subscription-based shopping service that provides curated footwear, handbags, and accessories. Members receive personalized style recommendations and access to member pricing and credits.

Membership basics

Membership includes VIP credits, member pricing, and periodic billing. The program is managed through ShoeDazzle’s website rather than a separate app-store subscription model.

How to cancel ShoeDazzle

Online cancellation steps

  • Sign in to your ShoeDazzle account on the ShoeDazzle website and go to the Account page.
  • Follow the membership or VIP settings to cancel; confirm cancellation when prompted.

Alternative cancellation methods

  • Use ShoeDazzle live chat and request cancellation with your account details.
  • Call ShoeDazzle customer service at 1-888-508-1188 and request cancellation over the phone.
  • There is no documented method to cancel via the App Store or Google Play - membership appears to be managed directly on the website.

What happens when you cancel

Access and membership status

Once cancelled, you will lose VIP-member pricing after cancellation takes effect. Access to member-only pricing and promotions ends per ShoeDazzle account rules.

VIP credits and data

Any remaining VIP Credits expire 12 months after issuance. Your account data and order history are retained according to ShoeDazzle’s policies until you request otherwise through their support channels.

Will I get a refund?

General refund policy

Returns for orders shipped to the U.S. and Canada are accepted within 60 days of shipment if items are new, unused, and in original packaging.

Refund form and exceptions

  • Store credit or VIP credit used will be returned as store credit, not to a credit card.
  • Refunds to the original payment method take 7 - 14 business days to process after the return ship date and may take 1 - 2 billing cycles to appear.
  • ShoeDazzle is unable to process refunds to credit cards billed to addresses outside the U.S. or Canada; this may affect South African customers using non‑U.S./Canada cards.

ShoeDazzle plans and pricing

Available pricing information

No South Africa-specific pricing was found. Public pricing appears to be listed in USD only.

How to get pricing

Contact ShoeDazzle customer service via the website or phone for current pricing or country-specific inquiries.

Plan Period Price Notes
VIP Membership Contact for pricing Contact for pricing No South Africa (ZAR) pricing publicly available

Your consumer rights in South Africa

Cooling-off and returns

Under the South African Consumer Protection Act (CPA), consumers normally have a 7-day cooling-off period for purchases made via electronic means.

ShoeDazzle’s 60-day return window for U.S./Canada orders exceeds the CPA minimum, but practical effect for South African buyers depends on where the sale is governed from.

Refund form and product quality

The CPA generally requires refunds to be made in the original form of payment and mandates that products be of good quality, with repair or replacement required for defects.

ShoeDazzle’s stated inability to refund to credit cards billed outside the U.S./Canada may conflict with CPA expectations for refunds to the original payment method for South African consumers.

Customer experiences

Positive feedback

Many customers praise timely delivery, ease of ordering, and enjoyable use of VIP credits. Reviewers often say they "love the variety" and describe experiences as hassle-free.

Negative feedback

Frequent complaints include difficulty cancelling membership, unexpected or unauthorized charges, and poor responsiveness from customer service.

Users also report problems with VIP credits not applying correctly, credits expiring, and inability to use credits on certain items.

For a sample of reviews, see customer feedback on ShoeDazzle’s review page: Trustpilot: ShoeDazzle reviews.

Documentation checklist

Before you contact support

  • Account email and username
  • Order number(s) and shipment dates
  • Screenshot or confirmation of attempted cancellations or "skip" actions

For returns and disputes

  • Photos showing item condition or defects
  • Return tracking number and shipping receipts
  • Any correspondence with ShoeDazzle support (dates, agents’ names)

Common mistakes

Assuming app-store cancellation works

Some customers try to cancel via the App Store or Google Play. ShoeDazzle membership appears to be managed through the website, so app‑store cancellation may not stop billing.

Not saving proof of cancellation

Failing to save confirmation emails, chat transcripts, or call reference numbers can make resolving post-cancellation charges harder.

Comparative recap

Quick feature comparison

Feature What ShoeDazzle offers Notes for South African customers
Cancellation methods Website account page, live chat, phone Use website or phone; no clear App Store/Google Play method
Refund to original card Yes for U.S./Canada cards Unable to refund to cards billed outside U.S./Canada
Return window 60 days (U.S./Canada) Exceeds South African 7-day cooling-off but geographic limits apply
VIP credits expiry Expire 12 months after issuance Credits lost after expiry; check account balance before cancelling
Pricing availability USD pricing only publicly available No South Africa (ZAR) pricing found

After cancelling

Confirm cancellation

Keep a copy of any cancellation confirmation, chat transcript, or phone reference number. Monitor your card for any further charges for at least two billing cycles.

Where to find reviews and help

To read other customers’ experiences or add your own, see ShoeDazzle reviews: Trustpilot: ShoeDazzle reviews.

Address

Legal and dispute contact

ShoeDazzle, LLC Attn: General Counsel or Legal Department 800 Apollo Street El Segundo, California 90245 United States

How to use the address

Use the address for formal notices, arbitration opt-out communications, or legal correspondence as noted in ShoeDazzle’s terms.

FAQ

To cancel your Shoedazzle membership online, sign in to your account on the Shoedazzle website, navigate to the Account page, and follow the membership settings to confirm cancellation.

Yes, you can cancel your Shoedazzle membership by contacting customer service at 1-888-508-1188. Be ready to provide your account details for verification.

If you cancel your Shoedazzle membership, any remaining VIP credits will expire 12 months after issuance, so it's advisable to use them before cancellation.

Shoedazzle accepts returns for orders shipped to the U.S. and Canada within 60 days if items are new and unused. Refunds to the original payment method can take 7-14 business days to process.

If you cannot access your account online, you can cancel your Shoedazzle membership via live chat or by calling customer service. Alternatively, consider sending a written cancellation request via registered mail to ensure proof of cancellation.