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Cancel 4UKEY
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Cancellation service #1 in South Africa
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I hereby notify you of my decision to terminate the contract relating to the 4Ukey service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation 4Ukey: Easy Method
What is 4Ukey
Overview
4Ukey is a software product from Tenorshare that helps users remove Apple ID locks and bypass device passcodes on iOS and some Android devices. It is distributed as desktop software and via platform stores, with licence options that include monthly, annual and lifetime plans.
Main uses
Typical uses include restoring access to locked devices and removing activation locks for legitimate ownership scenarios. The software is licensed per PC/Mac and commonly covers multiple devices depending on the plan.
How to cancel 4Ukey
Cancel App Store (Apple ID) subscriptions
- Open Settings on your iPhone/iPad and tap your name (Apple ID).
- Tap Subscriptions, find the 4Ukey/App subscription and tap Cancel Subscription.
- Follow Apple’s prompts to confirm cancellation; Apple handles refunds and billing for App Store purchases.
Cancel Google Play subscriptions
- Open the Google Play app and tap your profile icon.
- Go to Payments & subscriptions → Subscriptions, select 4Ukey and tap Cancel subscription.
- Follow Google Play prompts; Google manages billing and refunds for Play Store purchases.
Cancel purchases made on the 4Ukey website
- For direct purchases, contact Tenorshare/4Ukey support or use the self-service guides listed on their support pages.
- Official support response time: typically within 24 hours on weekdays and within 48 hours on holidays.
- Start here: 4uKey Support.
What happens when you cancel
Effect on access and renewal
Cancelling a subscription stops future automatic renewals. You generally retain access to the paid features until the current paid period ends.
Licences and one‑off purchases
One‑off (lifetime) purchases do not require cancellation for renewal, but support or refunds for those purchases follow Tenorshare’s web policies.
Data and device status
Cancelling a subscription does not change data already written to your device. The software does not usually remove copies of local files; follow backup best practices before use.
Will I get a refund?
Official web refund policy
Purchases made on the official 4Ukey site are covered by a 30‑day money‑back guarantee in specified circumstances.
Allowed reasons include wrong or duplicate purchase, missing registration code, or technical issues unresolved within 30 days. See details: 4uKey Refund Policy.
Common exclusions
- No refunds for change of mind, misunderstanding product functions or price differences.
- No refunds if you accepted a product exchange or claimed unsupported features.
Platform store refunds
If you purchased through Apple or Google Play, refunds and cancellations are handled by Apple or Google according to their store policies.
4Ukey plans and pricing
Pricing summary
Official Tenorshare pricing is shown in USD on the 4uKey site and may vary by offer and country. Third‑party reseller prices in ZAR may differ and can exclude VAT.
Notes on local pricing
No official ZAR pricing was published by Tenorshare. The only ZAR figure found is from a third‑party reseller and may not reflect official licensing or VAT-inclusive cost.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| 1 Month (official USD) | US$9.95 - $35.95 | 月額 | 1 PC/Mac, up to 5 devices; auto‑renewal (tax excluded) |
| 1 Year (official USD) | US$24.95 - $55.95 | 年間 | 1 PC/Mac, up to 5 devices; auto‑renewal (tax excluded) |
| Lifetime (official USD) | US$39.95 - $65.95 | Lifetime | 1 PC/Mac, up to 5 devices; one‑off (tax excluded) |
| 4uKey for Android (third‑party South Africa) | R1,686.24 (ex‑VAT) | One‑off | Android version; one‑time purchase (reseller pricing) |
Your consumer rights in South Africa
Consumer Protection Act (CPA) overview
South African consumers are protected by the Consumer Protection Act, which requires products and services to meet reasonable quality and performance expectations.
How the CPA affects refunds and remedies
Even if a supplier’s policy says “no refunds,” the CPA can grant remedies if the product is defective or fails to perform as reasonably expected.
Practical steps under the CPA
- Keep proof of purchase and detailed records of the issue.
- Contact the supplier first using the support channels; escalate to consumer protection bodies if unresolved.
Customer experiences
Positive feedback
Many users report timely support, successful unlocks and straightforward usability in successful cases.
Public reviews show a strong proportion of high‑rating feedback praising support responsiveness.
Negative feedback
Reported issues include disputes over refunds, partial refunds offered, and software not working on some devices or models.
Some users describe unsatisfactory outcomes when seeking money‑back guarantees; escalate and retain records if this occurs.
Documentation checklist
What to gather before contacting support
- Order number or receipt (email or merchant reference).
- Registered email, device serial number/IMEI and screenshots of errors.
- Dates of purchase and any correspondence with support.
How to present your case
- State the problem clearly, reference the purchase ID and include step‑by‑step reproduction if technical.
- Attach screenshots, log files if available, and a concise timeline of events.
Common mistakes
Cancelling in the wrong place
Users sometimes cancel on the vendor site but forget to cancel the App Store or Play Store subscription; this can leave auto‑renewal active.
Missing proof of purchase
Failing to keep receipts or transaction IDs makes refunds and escalations harder. Always save order emails and payment confirmations.
Mistaking product capability
Expecting unsupported features can lead to refused refunds. Verify device/model compatibility before purchase and test within the refund window.
Comparative recap
Quick comparison
The table below summarises cancellation and refund differences between purchase methods to help you decide next steps.
| Purchase method | How to cancel | Refund availability | 期間 |
|---|---|---|---|
| Apple App Store | Cancel via Apple ID Subscriptions in device Settings | Handled by Apple under App Store rules | 月額 / 年間 |
| Google Play Store | Cancel via Google Play → Subscriptions | Handled by Google Play refund policies | 月額 / 年間 |
| 4uKey website (direct) | Contact Tenorshare/4uKey support or self‑service guides | 30‑day money‑back in specific circumstances; exceptions apply | One‑off / 年間 / 月額 |
After cancelling
Immediate next steps
- Keep confirmation of cancellation and check your bank or card statement for future charges.
- If you expect a refund, allow the stated processing time and keep all correspondence until resolved.
Useful links and escalation
- 4uKey Support - contact support and self‑service guides.
- 4uKey Refund Policy - official refund terms for web purchases.
Address
Corporate address
For formal correspondence relating to subscription or billing disputes, Tenorshare (Hong Kong) Limited lists a corporate address that appears in its terms.
Address details
Room B, 5th Floor, Gaylord Commercial Building, 114‑118 Lockhart Road, Wan Chai, Hong Kong.