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Cancellation service #1 in South Africa
Airbrush is a photo-editing app and cloud service that provides tools to retouch and enhance images quickly. It operates on a subscription model for access to premium tools and features.
Subscriptions are sold through app platforms (Apple App Store, Google Play) and via AirBrush Studio on the web. Billing, trial handling and refunds are usually processed by the platform used to buy the subscription.
When you cancel, auto-renewal is stopped and your subscription will not be billed again. You retain premium access until the current paid period ends.
Your account and any content created through AirBrush typically remain associated with your account. If you plan to delete content or the account, do so before access ends or check AirBrush terms for data retention rules.
The prices below reflect multiple in‑app purchase entries visible in the South African App Store listing. Promotional offers may vary over time.
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| 1 month of perfect photos | R179.99 | Monthly | Full access to all premium tools |
| 1 month of perfect photos (promo) | R124.99 | Monthly | Full access to all premium tools (promotional rate) |
| 1 year of perfect photos | R599.99 | Annual | Full access to all premium tools |
| 1 year of perfect photos (promo) | R509.99 | Annual | Full access to all premium tools (promotional rate) |
| 1 year of perfect photos (deep promo?) | R349.99 | Annual | Full access to all premium tools (discounted tier) |
South African law provides statutory consumer protections for electronic transactions and consumer purchases.
One key right is a seven‑day cooling-off period for services entered into electronically; refunds are generally required within 30 days after cancellation under that right.
Suppliers must deliver services on time; failure to do so gives the consumer a right to cancel after notice, with refund obligations.
The Consumer Protection Act also protects against unfair terms and allows cancellation of certain fixed-term agreements with notice (typically 20 business days), possibly subject to reasonable penalties.
Some users praise AirBrush for ease of use and a wide range of retouching tools, useful for quick edits and social media images.
Public reviews include reports of being charged after cancelling free trials, difficulty obtaining refunds, edits not saving, and inconsistent customer support responses.
See examples of customer reviews: Trustpilot - AirBrush reviews.
Deleting the AirBrush app without cancelling the subscription is a frequent mistake; it does not stop billing. Always cancel via the store or web subscription settings.
Waiting too long to request a platform refund reduces chances of success. For Android purchases, follow the 48‑hour Google Play window or the 10‑day AirBrush consideration window.
| Channel | Cancel via | Who issues refunds | Access after cancel |
|---|---|---|---|
| iOS (App Store) | Apple Subscriptions in Settings / App Store | Apple | Access until end of paid period |
| Android (Google Play) | Google Play → Subscriptions | Google (AirBrush may consider exceptions within 10 days) | Access until end of billing period |
| Web (AirBrush Studio) | Manage Subscriptions on AirBrush Studio | Depends on payment method; web purchases may be handled by AirBrush or payment provider | Access until end of paid period |
Cancel on the same platform you purchased from, save receipts and order numbers, and act promptly for any refund requests.
Unit 7702A, Level 77, International Commerce Centre, 1 Austin Road West, Kowloon, Hong Kong.
Attention: Legal Department, Pixocial. This address is listed for cancellation and withdrawal notices in AirBrush’s terms.
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Written by Ayanda Maseko
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.