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Cancellation Beautiful.Ai: Easy Method
What is Beautiful.Ai
Overview
Beautiful.Ai is a cloud-based presentation tool that uses smart templates and automated design to help users build visually consistent slide decks quickly.
It targets individuals and teams who want faster slide creation with built-in templates, AI-assisted content features, and collaboration tools.
Core features
Key capabilities include unlimited slides on paid plans, AI content and image features, branding and analytics, and team collaboration options for shared assets.
Pricing and exact feature sets vary by plan and billing cycle; refer to your account billing page for plan-specific details.
How to cancel Beautiful.Ai
Web (direct) cancellation
- Log into your Beautiful.ai account via desktop or laptop.
- Click your Profile > Manage Account > Billing.
- Choose Cancel Plan (or select Downgrade to Basic) to stop future renewals.
- Access remains until the end of your paid billing cycle.
Mobile app: App Store and Google Play
- iOS (App Store): The Beautiful.ai presentation subscription cannot be cancelled inside the app; cancel via your Apple ID subscription settings in the App Store.
- Android (Google Play): Cancelling must be done from the Subscriptions section in your Google Play account settings; it cannot be cancelled within the Beautiful.ai app.
- If you subscribed through a third-party store, use that store's subscription management to cancel.
What happens when you cancel
Access after cancellation
When you cancel a paid plan directly through Beautiful.ai, access to paid features remains until the end of the current paid billing cycle.
If you downgrade to Basic, paid features will be removed once the paid period ends.
Account and data
Your account and created presentations typically remain associated with your account after cancellation, though paid features become unavailable.
For specifics about data retention or export, contact Beautiful.ai support from your account or save local copies before your billing period ends.
Will I get a refund?
Annual subscriptions
- Annual subscriptions may be eligible for a partial refund if requested within 24 hours of the initial purchase or renewal.
- All refunds for annual plans are subject to a processing fee.
Monthly subscriptions and trials
- Monthly subscriptions are not refundable once payment has been processed.
- Cancellations after payment - whether a trial converted to paid or a renewal - will generally result in a full charge for that billing period; refunds are not available for late cancellations.
Beautiful.Ai plans and pricing
Pricing overview
Below are approximate South African Rand (ZAR) equivalents based on recent exchange rates and available plan listings.
App store listings discovered for a different “Beautiful AI” app are noted separately; those refer to a makeup app, not the presentation tool.
| Plan | Price (approx.) | 期間 | Features |
|---|---|---|---|
| Pro (annual billing) | R220 | Monthly equivalent (年間) | Unlimited slides, AI content generation, branding, image & writing AI, analytics |
| Pro (monthly billing) | approx. R825 per month | 月額 | Same features as Pro, flexible monthly |
| Team (annual billing) | R730 per user per month (approx.) | Monthly equivalent (年間) | Team collaboration, shared asset library, analytics, version control |
| Team (monthly billing) | approx. R915 per user per month | 月額 | Same as Team, flexible monthly |
| Single Presentation (one-time) | approx. R820 | One-time | Full Pro access for one presentation |
| iOS App (monthly via App Store) | R199.99 | 月額 | In‑app premium access for a different “Beautiful AI” makeup app (not the presentation tool) |
| iOS App (weekly via App Store) | R39.99 | Weekly | In‑app purchase for the makeup app (unrelated to the presentation software) |
Your consumer rights in South Africa
General rights under the law
Under the Consumer Protection Act, South African consumers have the right to fair terms, transparent pricing, and remedies for unfair practices.
This includes protections against misleading trial terms and auto-renewals without clear notice.
Practical steps and remedies
- If you believe billing or refund handling is unfair, lodge a complaint with the National Consumer Commission.
- You may also seek a chargeback through your payment provider if you can show unauthorized or improper charges.
Customer experiences
Positive feedback
Users report significant time savings building decks and praise professional templates, integrated images, and value for money on some review platforms.
Some reviewers note that design automation and quick deck setup are major benefits.
Negative feedback
Common complaints include unexpected charges after free trials, difficulty cancelling, and challenges obtaining refunds.
Some users describe the trial and refund process as non-transparent and report poor or slow customer support responses.
Documentation checklist
What to collect before you contact support
- Account email and username associated with the subscription.
- Invoice or receipt showing the charge and date.
- Transaction ID or payment reference from your bank or card statement.
- Screenshot(s) of subscription status, cancellation attempts, or billing notices.
- Any support correspondence (emails or chat transcripts) and the dates you contacted support.
Why this helps
Having clear documentation speeds dispute resolution and supports refund or chargeback requests with your bank or payment provider.
It also helps consumer protection bodies assess your complaint if you escalate the matter.
Common mistakes
Assuming in-app cancellation works for all subscriptions
Many users assume cancelling from inside the Beautiful.ai app will stop App Store or Google Play charges; store-managed subscriptions must be cancelled in the respective store account settings.
Always check where your subscription was originally charged (direct via web vs App Store vs Google Play).
Missing timing and documentation
Waiting too long to request refunds is a frequent issue; annual refund eligibility is time-limited (24 hours in many cases).
Failing to save receipts, screenshots, or support messages makes refunds and chargebacks harder to prove.
Comparative recap
At-a-glance comparison
| Service | Cancellation method | Refund availability | Access after cancel |
|---|---|---|---|
| Web (direct) | Account > Profile > Manage Account > Billing > Cancel Plan | Annual: possible partial refund within 24 hours (processing fee). Monthly: not refundable. | Access until end of paid billing cycle |
| iOS (App Store) | Cancel via Apple ID Subscriptions in the App Store (not inside Beautiful.ai) | Handled by Apple; presentation tool refunds follow the provider/store rules. App Store items noted may be a different app. | Depends on store subscription terms; typically access until end of paid period |
| Android (Google Play) | Cancel via Subscriptions in Google Play account settings | Handled by Google Play policies; monthly payments typically non-refundable after processing | Generally access until the end of the current paid period |
After cancelling
Immediate next steps
Save local copies of any presentations you want to keep and export assets you may need before paid features are removed.
Keep screenshots or emails that show cancellation confirmation and billing dates.
Escalation and support options
If billing continues after cancellation or a refund is denied, contact your payment provider to request a chargeback and consider filing a complaint with the National Consumer Commission.
Keep all documentation and timelines to support any formal complaint or dispute.
Address
Corporate address (most consistently reported)
442 Shotwell Street, Suite 3, San Francisco, California, United States
Notes about addresses
Other addresses have been cited in various sources; the above is the most consistently reported corporate address but may not be the only contact location.
For official account or billing support, use the account-based support channels available within your Beautiful.ai account.
Similar cancellation services
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Written by Kyle Adams
eIDAS legal expert · 8 years experience
Lawyer specialized in digital trust services and the eIDAS regulation, I have been helping individuals and businesses send legally binding certified mail for 8 years.
FAQ
To cancel your annual subscription, log into your Beautiful.ai account, go to Profile > Manage Account > Billing, and select Cancel Plan. You may be eligible for a partial refund if you request it within 24 hours of the initial purchase.
After cancellation, you will retain access to your paid features until the end of your current billing cycle. If you downgrade to Basic, paid features will be removed once the billing period ends.
Monthly subscriptions are generally non-refundable once payment has been processed. If you cancel after payment, you will not receive a refund for that billing period.
No, you cannot cancel your Beautiful.Ai subscription directly in the app. For iOS, you must cancel via your Apple ID subscriptions in the App Store, and for Android, through your Google Play account settings.
Check your billing statement or contract for the official cancellation channels. You can also send a written cancellation request via email or registered postal mail to ensure you have proof.