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Cancel CARBONMADE
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Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Carbonmade service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Carbonmade: Easy Method
What is Carbonmade
Overview
Carbonmade is a subscription-based portfolio platform built for creatives to showcase work with customizable templates and simple site-building tools.
It focuses on ease of use, allowing users to create visual portfolios without coding and to manage projects, media uploads and basic site settings.
Who uses it
Typical users include designers, illustrators, photographers and other creatives who need an online portfolio quickly and with minimal setup.
Carbonmade offers tiered plans to scale from a small personal portfolio to larger multi-project presentations.
How to cancel Carbonmade
Cancel via the web
- Sign in to your Carbonmade account on the website.
- Go to your Account Icon → Account → Plan.
- Click "Close Account" and confirm with your password to permanently delete the portfolio.
Mobile (App Store / Google Play)
- Carbonmade does not provide in-app cancellation through mobile stores.
- Manage and cancel subscriptions purchased via iOS or Android directly through the App Store or Google Play interfaces.
Official help and further steps
For the official cancellation and subscription management guidance, see Carbonmade's support note on upgrading, downgrading and canceling.
Official Carbonmade help: Upgrading, downgrading and canceling
What happens when you cancel
Access and content
Closing your account typically permanently deletes your portfolio and its content when you confirm account closure.
Ensure you export or save any images, files or text you need before confirming account deletion.
Billing and renewals
Cancellation prevents future renewals for web subscriptions when performed via your account settings.
If you subscribed via a mobile store, you must cancel through that store to prevent automatic renewals there.
Support and recovery
Recovery after permanent deletion is unlikely; contact Carbonmade support promptly if you believe closure was accidental.
Keep records of cancellation confirmations and billing statements in case of disputes.
Will I get a refund?
Carbonmade policy
Carbonmade's stated policy for web subscriptions is that all payments are final and non-refundable except at Carbonmade’s sole discretion.
This means refunds are not guaranteed and are handled case-by-case by the company.
Exceptions and practical steps
- If you believe you were charged in error or after cancellation, contact Carbonmade support immediately and keep evidence (screenshots, emails, billing statements).
- If Carbonmade declines a refund and you paid by card, consider disputing the charge with your card issuer as a next step.
Carbonmade plans and pricing
Summary of available tiers
Carbonmade lists tiered plans (Beginner, Pro, Unlimited) priced in USD; ZAR values below are estimated conversions for guidance only.
For exact billing amounts check your billing statement or account at the time of purchase.
Estimated ZAR pricing (conversion estimates)
| Plan | Price (approx.) | Period | Features |
|---|---|---|---|
| BEGINNER | Approx. R171 - R180/month | Monthly | 8 projects; unlimited images & videos; basic blocks; limited support; SD uploads |
| PRO | Approx. R228 - R240/month | Monthly | 50 projects; custom domain; premium blocks; unbranded interface; HD uploads; priority support |
| UNLIMITED | Approx. R418 - R440/month | Monthly | Unlimited projects/pages; all PRO features; additional benefits |
Note: No official Carbonmade pricing is published in ZAR; the above figures are estimates converted from USD.
Your consumer rights in South Africa
Contractual terms vs statutory rights
Carbonmade’s terms state web payments are final and non-refundable unless Carbonmade decides otherwise.
That contractual position may not override statutory consumer protections under South African law in all circumstances.
Relevant South African protections
South Africa’s Consumer Protection Act (CPA) provides certain rights around unfair business practices and may allow remedies where services are not delivered as agreed.
The CPA can sometimes provide cooling-off and dispute remedies for recurring services, depending on how the service and sale were made.
Practical steps for South African consumers
- Keep all receipts, account records and cancellation confirmations.
- If you cannot resolve a billing dispute with Carbonmade, consider contacting your card issuer or filing a complaint with local consumer protection bodies.
Customer experiences
Positive feedback
Some reviewers and directories note Carbonmade is quick to set up, visually oriented and user-friendly for building portfolios.
Users often praise template design and the straightforward interface on smaller projects.
Reported problems
Several user reviews report issues such as being unable to log in while still being charged, slow or no email replies from support, and charges continuing after attempted cancellation.
There are also complaints about difficulty exporting or downloading content after account changes.
Balanced takeaway
Carbonmade can be a good option for simple portfolios, but keep copies of your work and monitor billing closely to avoid unexpected charges.
Document interactions with support if you need to escalate a billing or access issue.
Documentation checklist
Before you cancel
- Export/save all portfolio images, videos and text you need.
- Take screenshots of your site, settings and billing page for records.
When cancelling
- Record the date and time of cancellation and any confirmation messages.
- Keep copies of emails, receipts and bank/credit-card statements showing charges.
Common mistakes
Not backing up content
Many users assume content will remain available after cancelling; in practice closure can permanently delete your portfolio.
Always download or copy files before you close the account.
Failing to cancel the correct subscription
Users sometimes cancel the account but forget to cancel a subscription through the App Store or Google Play, leading to continued charges.
Confirm you cancelled with the same channel you used to subscribe (web vs mobile store).
Insufficient evidence for disputes
Not keeping records (screenshots, confirmation emails, billing statements) weakens your position if you need to dispute charges.
Gather and store evidence before and after cancellation to support any claim.
Comparative recap
Key comparison points
The table below summarises cancellation, refund and ease-of-use characteristics for Carbonmade in simple terms.
One-line guidance
Cancel on the same platform you used to subscribe, back up content, and keep billing records for disputes.
| Feature | Carbonmade | Notes |
|---|---|---|
| How to cancel | Account settings on the website; mobile subscriptions via App Store/Google Play | Use the same channel used to subscribe to stop renewals |
| Refunds | Payments final (no guarantee of refund) | Refunds only at Carbonmade’s discretion; consider card dispute if necessary |
| Data after cancel | Portfolio can be permanently deleted | Export data before confirming account closure |
After cancelling
Check billing
Monitor your bank or card statements for up to two billing cycles to ensure no further charges appear.
If you see charges after cancellation, contact Carbonmade support and your card issuer promptly.
Support and help
Refer to Carbonmade’s official help article on subscription changes and cancellation for guidance and next steps.
Official cancellation and subscription help
Address
Corporate mailing address
Element6, LLC, PMB 45562, 113 Cherry St., Seattle, Washington 98104-2205, United States
What to include in written correspondence
When sending letters about billing or disputes, include your account email, account name, dates of charge(s), and proof of cancellation.
Keep copies of everything you send and request delivery confirmation where possible.