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Cancel CIRCLECI
in 30 seconds only!
Cancellation service #1 in South Africa
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Circleci service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Circleci: Easy Method
What is CircleCI
Overview
CircleCI is a cloud-based continuous integration and continuous delivery (CI/CD) platform that automates building, testing and deploying software. It connects to source control systems and runs workflows on configurable compute resources.
Key purpose
Teams use CircleCI to speed up development cycles, run automated tests, and deploy to multiple environments with configurable pipelines and resource classes.
How to cancel CircleCI
Cancel via the CircleCI web app (recommended)
- Log in as an organization administrator to the CircleCI web application.
- Navigate to the Billing or Plan section (Plan Overview / Billing tab).
- Scroll to the bottom and click “Looking to cancel your plan?” then follow the on-screen prompts to confirm cancellation.
Cancel via mobile app stores (if subscribed there)
- Apple App Store (iOS): Open Settings > Your Name > Subscriptions > find the CircleCI subscription > tap Cancel Subscription.
- Google Play Store: Open the Play Store app > Menu > Subscriptions > find the CircleCI subscription > tap Cancel Subscription.
What happens when you cancel
Access and billing
After you cancel via the web UI, your account remains active until the end of the current billing cycle. You continue to have access for the period you paid for.
Plan changes and credits
On cancellation of a paid plan the account is downgraded to the Free plan. Any unused prepaid credits are forfeited and are not available after cancellation.
Will I get a refund?
General refund policy
Unused credits are forfeited upon cancellation and are not eligible for refund under normal circumstances.
Exceptions and third-party purchases
- Prorated refunds may be issued only in rare cases, such as CircleCI's material breach resulting in termination; such refunds cover prepaid, undelivered services on a prorated basis.
- If you subscribed through a third party (Apple App Store or Google Play), refund requests must be made to that platform; CircleCI disclaims responsibility for third-party refunds.
CircleCI plans and pricing
Pricing overview
Official CircleCI pricing is listed in USD. No ZAR amounts are provided here; convert using current exchange rates or contact CircleCI sales for local billing.
Table of plans
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Free | US$0.00 | Monthly | Up to 6,000 build minutes; 5 active users; Docker/Windows/Linux/Arm/macOS; 30× concurrency |
| Performance | Starting at US$15.00 | Monthly | 30,000 credits/month; 5 active users; pay‑per‑use compute; optional support add‑ons |
| Scale (Enterprise) | Contact for pricing | Annually | Custom plans; enterprise controls; large resource classes; GPU support; optional 24/7 support |
Your consumer rights in South Africa
Applicable rules
CircleCI's published policies apply globally, including to customers in South Africa. Their terms indicate that unused credits are forfeited and refunds are limited.
South African Consumer Protection context
- The South African Consumer Protection Act (CPA) can provide cooling-off or other protections for digital services in some cases, but CircleCI does not appear to advertise a CPA-specific cooling‑off right for web or app subscriptions.
- For purchases made via Apple or Google, platform refund and consumer-protection rules may apply; pursue refunds through those platforms when appropriate.
Customer experiences
Positive feedback
Users praise CircleCI for clear documentation, reliable CI/CD capabilities, and strong integration with GitHub and multiple build environments.
Many note automated builds and deployments, a useful free tier, and scalable customization options for pipelines.
Negative feedback
Reported issues include occasional infrastructure-related build failures, difficulty tracking billing and credits, and mixed experiences with support responsiveness.
Some users find builds hard to debug and have experienced outages or limits that affected workflows.
Documentation checklist
What to gather before cancelling
- Confirm you are an organization administrator for the CircleCI account.
- Record your billing cycle dates, recent invoices and payment method details.
- Note where the subscription was purchased (direct via CircleCI web, Apple App Store, or Google Play).
- Export or backup any project configs, logs or artifacts you need before the end of your billing period.
What to include in a support request
- Account name and organization identifier.
- Last invoice number and billing period.
- Clear description of the cancellation request and any refund rationale (if applicable).
Common mistakes
Not having admin access
Attempting to cancel without organization administrator rights is a frequent error. Only admins can access the Billing tab and complete cancellation through the web UI.
Confusing purchase channels and refunds
Users sometimes try to get refunds from CircleCI for subscriptions bought via Apple or Google. Refunds for third‑party purchases must be requested from those platforms, not via CircleCI.
Comparative recap
Side-by-side summary
| Plan | Price (USD) | Period | Best for |
|---|---|---|---|
| Free | US$0.00 | Monthly | Individual projects, small teams evaluating CI/CD with limited minutes |
| Performance | Starting at US$15.00 | Monthly | Small to medium teams needing more credits and optional support |
| Scale (Enterprise) | Contact for pricing | Annually | Large organisations requiring custom resources, controls and SLAs |
After cancelling
Immediate steps
Confirm the cancellation confirmation in the web app and note the date your paid access ends. Export any needed artifacts before that date.
Support and next steps
- If you cannot cancel through the UI, contact CircleCI support via your account support channel or the help options inside the CircleCI web app.
- If you subscribed via Apple or Google, manage and request refunds through the relevant app store support processes.
Address
How to cancel (location)
Cancelations are performed in the CircleCI web application: log into your account, go to the Billing or Plan tab, and follow the “Looking to cancel your plan?” prompt.
Alternative contact
If you cannot access the web UI to cancel, use the support/contact options available in your CircleCI account to request assistance through official support channels.