Postclic unlimited subscription: promo at ZAR 18.05 for 48h with a mandatory first month at ZAR 982.94, then ZAR 982.94 per month without commitment
Cancel CLARIFY
in 30 seconds only!
Cancellation service #1 in South Africa
4.9Calculated on 5.6K reviews
I hereby notify you of my decision to terminate the contract relating to the Clarify service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Clarify: Easy Method
What is Clarify
Overview
Clarify is a subscription-based app and web service designed to help people with ADHD manage tasks, reminders and productivity. It provides paid subscription plans and one-time credit packs to access premium features.
Where it runs
Clarify is available as a web service and through mobile app stores (Apple App Store for iOS and Google Play Store for Android). Billing can occur via Clarify directly or through the app stores depending on how you subscribed.
How to cancel Clarify
Cancel via Clarify web (direct subscription)
- Notify Clarify at least 3 days before your next billing cycle.
- Use the in-service cancellation option in your Clarify account, or email billing@getclarify.ai to request cancellation.
- Retain confirmation of cancellation (screenshot or confirmation email) for your records.
Cancel via mobile app stores
- For iOS (Apple App Store): open your Apple account settings and manage subscriptions to cancel; Apple handles billing and any refunds under its policies.
- For Android (Google Play): open your Google Play account settings and cancel the Clarify subscription; refunds follow Google Play policies.
What happens when you cancel
Access and service period
If you cancel before the next billing date, your access usually continues until the end of the current paid period unless specified otherwise in your account or confirmation.
Account data and settings
After cancellation your account may remain active in a free or limited state. Clarify’s terms govern how long data is retained and whether paid features are disabled immediately or at period end.
Will I get a refund?
General web subscription rule
Web subscription fees are non‑refundable unless required by law or at the provider’s sole discretion. Clarify’s web terms state no refund or credit except when legally required or if Clarify decides otherwise.
Specific refundable items and windows
- Credit Packs: Full refund within 14 days if less than 10% of credits used; otherwise no refund.
- Monthly Pro Subscription: Full refund within 7 days of first purchase, or a pro‑rated refund for unused days if canceled mid‑cycle during the first month only; no refunds thereafter.
- Annual Pro Subscription: Full refund within 14 days of purchase; no refunds after that.
Clarify plans and pricing
Pricing snapshot
The following prices are taken from the South African App Store listing and show the available one‑time packs and a Pro option.
Notes on features
Feature details were not provided in the App Store listing; contact Clarify support for plan feature breakdowns.
| Plan | Price (ZAR) | Period |
|---|---|---|
| Starter Pack | R39.99 | One-time purchase |
| Standard Pack | R99.99 | One-time purchase |
| Bulk Pack | R199.99 | One-time purchase |
| Clarify Pro | R199.99 | Subscription (as listed) |
Your consumer rights in South Africa
Cooling-off and digital services
Under the South African Consumer Protection Act (CPA) the standard 14‑day cooling‑off right that applies to physical goods does not automatically apply to digital services that are accessed immediately.
How this affects Clarify users
Clarify’s published refund windows (7 or 14 days for certain purchases, none for general web subscriptions) are the operative terms; South African consumers should rely on those stated terms rather than expecting an automatic 14‑day refund right for app services.
Customer experiences
Common complaints
Some users report continued charges after attempting to cancel free trials, difficulty obtaining refunds, and limited or slow customer support response.
Specific patterns reported
- Charges continuing under different product names or parent companies, causing confusion when checking app purchase history.
- Some customers had to dispute charges with their bank when support did not resolve billing issues promptly.
Documentation checklist
What to collect before cancelling
- Account email and username used for Clarify.
- Subscription receipts or bank statements showing charges.
- Screenshots of subscription screens and any cancellation confirmations.
What to keep after cancelling
- Cancellation confirmation (email or in‑app message).
- Any correspondence with support, including timestamps and case numbers.
Common mistakes
Not cancelling in the right place
Users sometimes cancel in the Clarify app but forget to cancel the subscription in Apple or Google if billed through those stores. That can result in continued charges.
Missing timing requirements
Failing to cancel at least 3 days before the next billing cycle for direct web subscriptions can cause another billing period to begin. Always note your billing date and cancel early.
Comparative recap
At-a-glance comparison
This table compares cancellation routes and refund outcomes across platforms for quick reference.
Use it to decide next steps
| Platform | How to cancel | Refund on cancel |
|---|---|---|
| Web (service provider) | In-service cancellation or email billing@getclarify.ai (notify ≥3 days before next billing) | No refund or credit unless legally required or at provider’s sole discretion |
| Apple App Store (iOS) | Cancel via your Apple account subscriptions (Apple handles billing) | Only refundable under Apple’s policies if applicable |
| Google Play Store (Android) | Cancel via your Google Play subscriptions (Google handles billing) | Only refundable under Google Play policies if applicable |
After cancelling
Follow-up steps
- Save any cancellation confirmation and monitor your bank or card statements for further charges.
- If charged after cancellation, contact Clarify billing at billing@getclarify.ai and provide evidence (receipts, screenshots).
If you can’t resolve billing
If Clarify support does not resolve a disputed charge, consider contacting your bank or card issuer to dispute the transaction and provide your supporting documentation.
Address
Registered address
Clarify (Clarify It Cc) - 52 Protea Crescent, Nelspruit, 1201, South Africa.
Contact notes
For billing or cancellation enquiries use the billing email: billing@getclarify.ai. Keep a record of all correspondence for any future disputes.