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Cancel CLEVER BRAIN TRAINING
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I hereby notify you of my decision to terminate the contract relating to the Clever Brain Training service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Clever Brain Training: Easy Method
What is Clever Brain Training
Overview
Clever Brain Training is a subscription app offering puzzles and exercises designed to improve memory, attention and logic. The service provides multiple access tiers including weekly, yearly and one-time purchases.
How it is delivered
The app is distributed through mobile app stores and direct web/PayPal payments. Subscriptions are auto-renewing unless cancelled via the original payment platform.
How to cancel Clever Brain Training
On iPhone / iPad (App Store)
- Open Settings on your iPhone/iPad and tap your Apple ID at the top.
- Choose "Subscriptions", find Clever: Brain Training Games and select "Cancel Subscription".
- Disable auto-renewal at least 24 hours before the end of the current period to prevent the next charge.
- Note: deleting the app does not cancel the subscription; you must cancel through your Apple ID.
On Android (Google Play)
- Open Google Play Store, tap Menu (three lines) and choose "Subscriptions".
- Select "Clever - Brain Training Games" and tap "Cancel subscription".
- Follow the on-screen prompts to confirm cancellation.
- Reference guide: Google Play cancel steps.
On the web or via PayPal
- If you subscribed via the app’s website or PayPal, cancellation may require contacting the developer or managing automatic payments in PayPal.
- Check your PayPal "Manage Automatic Payments" settings or contact the app support for account-specific cancellation instructions.
- More on account removal and web cancellation: web/PayPal guidance.
What happens when you cancel
Access after cancelling
After cancelling an auto-renewing subscription you typically retain access until the end of the current paid period. The service stops renewing at the next billing date.
Billing and data
Cancellation prevents future charges but does not automatically issue refunds. Your app account and any locally stored progress generally remain unless you request deletion.
Will I get a refund?
Standard refund position
There is no guaranteed statutory 14-day refund for digital subscriptions once access has been granted. Refunds are typically considered on a case-by-case basis by the developer.
Exceptions and disputed charges
- Refunds may be possible for the most recent payment at developer discretion, but are not commonly offered for partial periods.
- If you see unauthorized charges, document communications and dispute with your bank or payment provider if necessary.
- User reports show difficulties obtaining refunds in some cases; you may need to escalate through your payment provider or consumer bodies.
Clever Brain Training plans and pricing
Pricing overview
The following prices reflect the South African App Store listing tiers and one-time purchases available in the app.
Price table
| Plan | Price (ZAR) | Period | Features |
|---|---|---|---|
| Weekly Subscription (tier 1) | R199.99 | Weekly | Full access via weekly auto-renewing subscription |
| Weekly Subscription (tier 2) | R149.99 | Weekly | Full access via weekly auto-renewing subscription |
| Weekly Subscription (tier 3) | R139.99 | Weekly | Full access via weekly auto-renewing subscription |
| Weekly Subscription (tier 4) | R119.99 | Weekly | Full access via weekly auto-renewing subscription |
| Yearly Subscription (tier 1) | R719.99 | Yearly | Full access via annual auto-renewing subscription |
| Yearly Subscription (tier 2) | R359.99 | Yearly | Full access via annual auto-renewing subscription |
| Full Access (tier 1) | R129.99 | One-time | Unlock full access permanently |
| Full Access (tier 2) | R149.99 | One-time | Unlock full access permanently |
| Full Access (tier 3) | R249.99 | One-time | Unlock full access permanently |
| Lifetime | R799.99 | One-time | Lifetime full access |
Your consumer rights in South Africa
Cooling-off and digital content
South African consumer law provides a cooling-off right in some circumstances for online purchases, often around seven days.
However, that cooling-off right may not apply to digital subscriptions once access has been granted or content used.
Unauthorized charges and remedies
- Report unauthorized or fraudulent charges to your bank or card issuer immediately to dispute payments.
- If the product is misrepresented or billing terms were hidden, this may breach the South African Consumer Protection Act (CPA).
- Complaints about breaches can be lodged with the National Consumer Commission (NCC) if needed.
Customer experiences
Positive feedback
Some users report the app is enjoyable and educative, and say regular use improved memory and logic skills.
Negative feedback
- Reports of app glitches such as display issues on tablets have been noted.
- Several users complain about aggressive trial prompts, unexpected charges and difficulties obtaining refunds or stopping payments.
- For user reviews and reports: user reviews.
Documentation checklist
What to gather before you contact support
- Proof of purchase (receipt email or store purchase history).
- Subscription ID or transaction ID from Apple, Google or PayPal.
- Dates of charges and any screenshots showing billing or app settings.
Where to present evidence
- Include documentation when contacting the app developer or the app store support team.
- If disputing with your bank, provide a copy of communications and cancellation confirmation if available.
Common mistakes
Assuming deleting the app cancels billing
Many users delete the app believing that will stop charges. It does not. Subscriptions must be cancelled through the payment platform.
Missing the cancellation window
Waiting until the last minute can result in renewal. Disable auto-renewal at least 24 hours before the period ends to avoid the next charge.
Comparative recap
Quick comparison
| Option | Cancellation route | Refund likelihood |
|---|---|---|
| iOS (App Store) | Cancel via Apple ID → Subscriptions | Low - handled by developer / Apple discretion |
| Android (Google Play) | Cancel via Play Store → Subscriptions (guide) | Low - refunds uncommon for partial periods |
| Web / PayPal | Manage in PayPal or contact developer (web guidance) | Case-by-case; developer discretion |
After cancelling
Confirm cancellation
- Check your subscriptions list in Apple or Google Play to confirm the status shows "Cancelled" or "Expires on [date]".
- Save any confirmation emails or screenshots of the cancelled status.
Where to get help
- If you need developer contact or to report billing problems, use the app contact page: contact page.
- For unresolved disputes consider contacting your payment provider and, if necessary, the National Consumer Commission in South Africa.
Address
Registered office
Cleverside Ltd / Cogvance Inc (per developer listings) operate the service.
Registered address: 228 Makariou Avenue, Block A, Office 113A, 3030 Limassol, Cyprus.
Support reminder
Always include transaction details and screenshots when contacting support to speed up resolution.