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Clickasnap

Cancel CLICKASNAP

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South Africa

Cancellation service #1 in South Africa

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Calculated on 5.6K reviews

Termination letter drafted by a specialized lawyer
Sender
Clickasnap Cancel Subscription | Postclic
Clickasnap
Shelton Street, 71‑75
WC2H 9JQ London England
support@clickasnap.com
Cancellation of Clickasnap contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Clickasnap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Clickasnap
Shelton Street, 71‑75
WC2H 9JQ London , England
support@clickasnap.com
REF/2025GRHS4

Important warning regarding service limitations

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Clickasnap: Easy Method

What is Clickasnap

Overview

Clickasnap is a photo-sharing platform that lets photographers upload images and earn from viewer interactions. The service operates on a freemium model with optional paid memberships for added benefits.

Core features

Features include image hosting, view-based earnings, membership tiers, and sharing/community tools. Subscriptions change account status and may add exposure or monetisation perks.

How to cancel Clickasnap

From your account (web) - recommended

  • Log into your Clickasnap profile.
  • Go to Account Settings → Membership → Manage Plan.
  • Choose “Cancel plan and continue as free”. Your paid benefits remain until the end of the current paid period.
  • For guidance see the Help Center: Clickasnap Help Center.

By email or via store platforms

  • You may email Clickasnap support requesting cancellation; the Terms say cancellation is effective upon receipt but you remain liable for the current paid period.
  • If you subscribed via Apple App Store or Google Play, management and refunds are handled by Apple or Google according to their policies. Clickasnap’s documentation does not outline specific App Store/Play procedures.
  • Refer to the Terms of Service for the email cancellation rule: Terms of Service.

What happens when you cancel

Access and benefits

When you cancel a paid plan, your paid benefits remain active until the end of the current billing period. After that date your account will revert to the free tier.

Billing, renewals and data

Automatic renewal stops for future periods after cancellation. You remain responsible for payments already processed for the active period.

Uploaded images and account data typically remain on your account unless you delete them; consider exporting anything you need before changing account status.

Will I get a refund?

General refund policy

Clickasnap’s stated refund policy is strict: all sales are final and there is no general cooling-off (14-day) period for digital subscriptions.

Midterm refunds for monthly or annual memberships are not generally available.

Exceptions and trial handling

  • Limited exceptions may apply for defective physical items or licensed content, or for print-on-demand orders that have not begun production.
  • For the 30-day Pro trial you must cancel before the trial ends to avoid being charged; if charged, refunds are generally not offered.
  • See the official refund statement for full details: Refund and Cancellation Policy.

Clickasnap plans and pricing

Available plans

Clickasnap offers free and paid membership options (monthly or annual). Public pricing details are not provided in the verified sources used here.

How to get pricing

To see current plan costs, view your account purchase options or contact Clickasnap support via the Help Center.

Plan Price Period
Free No charge Pay-as-you-go
Paid membership Contact for pricing Monthly or Annual

Your consumer rights in South Africa

Applicable law

In South Africa consumers are protected by the Consumer Protection Act 68 of 2008 (CPA). The CPA requires goods and services to be of good quality and as described.

Practical implications for Clickasnap users

If a digital service is not as described or is defective you may have remedies under the CPA. However, online subscriptions and digital content often have limited refund rights once access has been provided.

If you believe your rights under the CPA have been breached, you can contact the National Consumer Commission or seek local legal advice for specific disputes.

Customer experiences

Positive feedback

Some users and reviewers praise Clickasnap as a friendly creative community and note modest earnings for uploads. Members report enjoying the interface and affordable membership options.

Negative feedback

Other users report problems with unwanted recurring charges, difficulty obtaining refunds, slow or unresponsive customer service, and occasional account bans.

Common themes in complaints include confusion over cancellation timing and challenges reaching payout thresholds.

Documentation checklist

What to collect before contacting support

  • Account username and registered email address.
  • Subscription receipts, payment transaction IDs and billing dates.
  • Screenshots of your account settings showing membership status.
  • Any email correspondence with Clickasnap or app-store receipts if applicable.

Where to send proof

  • If cancelling by email, include the above documents and your cancellation request.
  • Use Clickasnap Help Center for official support channels: Clickasnap Help Center.

Common mistakes

Timing errors

Many users miss the trial end date and are charged because they did not cancel before the trial expired. Always verify the trial end and cancellation confirmation.

Assuming app-store and site subscriptions are the same

Subscriptions made via Apple or Google are often managed through those stores, not the Clickasnap website. Cancelling in the Clickasnap account does not always stop an App Store/Play renewal.

Keep receipts and verify which vendor charged you before requesting a refund.

Comparative recap

Quick comparison

Method How to cancel Refund likelihood Effective when
Web (Account settings) Account Settings → Membership → Manage Plan → “Cancel plan and continue as free” Low (no general refunds for midterm cancellations) At period end (paid benefits remain until period end)
Web via support email Email support with cancellation request and proof Low (effective receipt but current period billed) Effective upon Clickasnap’s receipt of request
App Store / Google Play Manage subscription via Apple or Google account Handled by Apple/Google (follow their refund rules) Varies by store policy

Notes on each method

Using the website settings is the clearest way to stop future billing from Clickasnap’s side.

When subscribed through an app store you must also check the store’s subscription manager and refund processes.

After cancelling

What to check

  • Confirm cancellation in Account Settings and keep a screenshot of confirmation.
  • Check your bank or card statements for any future charges.
  • Ensure access levels change when the paid period ends.

If you have a problem

Address

Registered address

Videscape Limited, Shelton Street, 71‑75, London, England, WC2H 9JQ.

Contact for correspondence

Use the official Help Center for electronic support and the addresses in Clickasnap’s Terms of Service for postal or formal correspondence: Terms of Service.

FAQ

To cancel your Clickasnap subscription, log into your account, go to Account Settings, select Membership, and then Manage Plan. Choose 'Cancel plan and continue as free'. Ensure you keep proof of cancellation.

Clickasnap's policy states that all sales are final, and midterm refunds are generally not available. You will retain access to paid benefits until the end of the current billing period.

Yes, you can cancel by emailing Clickasnap support with your cancellation request and proof of your subscription. Keep a copy of your email for your records.

Your uploaded images and account data will typically remain on your account unless you delete them. It's advisable to export any important content before cancellation.

Yes, if you are on a 30-day Pro trial, you must cancel before the trial ends to avoid being charged. Refunds are generally not offered if charged.