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Cancel COINSNAP
in 30 seconds only!
Cancellation service #1 in South Africa
Calculated on 5.6K reviews

I hereby notify you of my decision to terminate the contract relating to the Coinsnap service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Coinsnap: Easy Method
What is Coinsnap
Overview
Coinsnap is a subscription-based app and web service designed to help coin collectors identify, scan and manage coin collections. It offers scanning, basic identification and digital collection management features.
Main purpose
The service is used to organise coins, view basic valuations and store collection records. Advanced valuations, error-coin detection and expert grading are not guaranteed features.
How to cancel Coinsnap
Cancel via App Store (iOS)
- Open Apple ID settings → Subscriptions → find “CoinSnap” → tap Cancel Subscription.
- Important: You must cancel through Apple; cancelling inside the app does not stop App Store billing.
Cancel via Google Play (Android)
- Open Google Play → Menu → Subscriptions → select CoinSnap → Cancel subscription via Google Play subscriptions management.
- Note: Cancellation stops future renewals but does not automatically produce refunds; refunds are requested from Google.
Cancel via Web (direct purchases)
- Log into your account on the web → go to Billing / Subscription / Settings → cancel subscription there.
- Or contact support by email at support@coinidentifierai.com to request cancellation.
What happens when you cancel
Access after cancelling
Cancellation usually prevents future renewals but typically preserves access until the current paid period ends.
Access duration is governed by how you purchased (Apple/Google/web); expect access to remain for the time you already paid.
Renewal and billing
Platform purchases (App Store, Google Play) remain billed through the platform. Cancelling there stops automatic renewal at the end of the current period.
Web cancellations stop renewals handled by CoinSnap’s web payments; confirm in your account settings or with support.
Data and export
Data retention policies vary and are not clearly stated. Export important collection data before your subscription ends.
Keep local copies (CSV, images, screenshots) of any irreplaceable collection information before cancelling.
Will I get a refund?
App Store and Google Play purchases
Refunds for App Store or Google Play purchases are not handled by CoinSnap. You must request refunds directly through Apple or Google.
Platform outcomes are discretionary and handled under Apple/Google refund rules, not CoinSnap policy.
Web purchases (direct)
CoinSnap does not prominently promise refunds for web purchases. Contact support to request a refund, but refunds are not guaranteed and appear uncommon.
If you request a refund, provide clear evidence and dates; outcomes are at the vendor’s discretion.
Typical exceptions and tips
- If you forgot to cancel in time, refunds for already billed periods are generally not offered.
- You can still email support to request a refund, but there is no guaranteed outcome.
- For platform purchases, submit the refund request through the relevant platform portal (Apple/Google) first.
Coinsnap plans and pricing
Current South African pricing
Prices below reflect the South African App Store listing for CoinSnap (Coin Identifier) as noted in available data. Confirm prices in-app before purchasing.
Price notes
The Lifetime option is shown as R0.00 in the listing and may be promotional or a placeholder. Always verify at purchase time.
| Plan | Price | 期間 | Features |
|---|---|---|---|
| Weekly subscription | R99.99 | Weekly | Full Pro features via in-app purchase |
| Monthly subscription | R249.99 | Monthly | Full Pro features via in-app purchase |
| Yearly subscription | R1,199.99 | Yearly | Full Pro features via in-app purchase |
| Lifetime (one-time) | R0.00 | One-time | Lifetime access - often promotional; listed as R0.00 |
Your consumer rights in South Africa
Basic legal position
There is no mention of a statutory 14-day cooling-off or refund period in CoinSnap’s publicly noted policies or Help/Terms.
For purchases via App Store or Google Play, Apple and Google platform refund policies apply rather than CoinSnap’s own terms.
Remedies and escalation
For web purchases, refunds appear discretionary and uncommon; contact support and keep thorough records of your request.
If cancellation or refund attempts fail, you may escalate through your bank/payment provider or a South African consumer protection body, keeping in mind jurisdictional complications if the provider is registered in Serbia.
Customer experiences
Positive feedback
- Useful for identifying foreign or unfamiliar coins and for quickly organising non-domestic coins.
- Helpful gateway for beginners exploring numismatics and basic digital collection management.
Negative feedback
- Valuations and grading are often inaccurate and can overestimate value by large margins.
- The app does not reliably detect error coins, ancient variations, counterfeits or subtle die varieties.
- Some users report difficulty unsubscribing and unexpected charges or obstacles when cancelling.
Documentation checklist
What to collect before contacting support
- Purchase receipt or order number (App Store/Google Play receipt or web order confirmation).
- Account email used for the subscription and the subscription ID if available.
- Dates of purchase and renewal, and screenshots of the subscription page in-app or on the web.
What to include in refund or escalation requests
- Bank or card statement entry showing the charge.
- Any correspondence with the app store, Google Play or CoinSnap support (support@coinidentifierai.com).
- Clear statement of the requested outcome (cancellation confirmation, refund, or both).
Common mistakes
Cancelling in the wrong place
A common error is cancelling inside the app on iOS and assuming this stops Apple billing. For iOS purchases you must cancel via Apple ID → Subscriptions.
Similarly, Android users must cancel via Google Play; cancelling in the app does not stop platform renewals.
Not saving evidence
Users often fail to save receipts, screenshots or subscription IDs before cancelling, which makes refunds or disputes harder to resolve.
Always export or screenshot your subscription details, billing entries and any cancellation confirmations.
Comparative recap
Quick channel comparison
The table below summarises cancellation channels, where to request refunds and relative ease of cancelling.
How to use this table
Use this as a quick reference to decide where to cancel and whom to contact for refunds.
| Method | 期間 | Refunds | Ease to cancel |
|---|---|---|---|
| App Store (iOS) | Platform | Request via Apple; discretionary | Medium - via Apple ID subscriptions |
| Google Play (Android) | Platform | Request via Google; discretionary | Medium - via Google Play subscriptions |
| Web (coinidentifierai.com) | Web | Contact support@coinidentifierai.com; refunds uncommon | Easy - cancel in-account or email support |
After cancelling
Immediate next steps
Confirm cancellation in the platform's subscription list or in your CoinSnap account. Keep screenshots of the cancellation confirmation.
Export any important data (CSV, photos) from your CoinSnap account before access ends.
Escalation and follow-up
If you need a refund, submit the request through Apple or Google for platform purchases or email support@coinidentifierai.com for web purchases.
If the issue remains unresolved, contact your payment provider or a South African consumer protection agency and provide all documentation.
Address
Registered and operational notes
Publicly noted imprint information lists the vendor as Onlineshop24 doo, registered in Serbia.
Also listed contact/address details include: 25 1st Street, Cambridge, MA 02141, USA (as an additional office/operational address in some listings).
Support contact
For cancellations and account questions, contact support by email at support@coinidentifierai.com and include the documentation checklist items above.